US Storage Centers - Baltimore

Overall Rating: 4.5 out of 5 stars (Based on 8 Reviews)

Customer Reviews

4.5 out of 5
8 Reviews
100% of respondents would recommend this facility to a friend.
Pros
  • Good Value (5)
  • Secure (7)
  • Good Service (7)
  • Clean (8)
Cons
  • N/A

5117 Belair Rd
Baltimore, MD 21206

Customer Reviews of US Storage Centers - Baltimore (8)

4.0 out of 5 stars
Felicia A.
Lockett
Oct. 20, 2014

By Far the Best Storage Facility in Baltimore
I was completely surprised at the actually size of US Storage's 10x20 storage units compared to other storage companies' 10x20 storage units. US Storage has "true" 10x20 storage units, at the best prices around, which includes the best accessibility (all units are walk in units). In addition, US Storage allows month to month leasing, several payment options, and is the only storage facility with 24hour access. US Storage also helps its customers move in with ease by helping to keep customer's move-in cost down by allowing its customers to reserve/use its moving truck (for free) to move in (customers only have to replace the gas used); I have not find this courtesy at any other storage facilities. The use of their moving truck could save customers as much as $110 or more on renting a 14' U-Haul truck. Above all, US Storages customer service is amazing. Mr. Troy, the Property Manager is extremely professional, friendly, helpful, considerate, and compassionate; something you just do not experience in customer service these days. I 100% recommended US Storage to anyone needing a storage facility.

  Price - 3/5 (Fair price)

  Time on paperwork - 3/5 (About 20 minutes)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes


5.0 out of 5 stars
Loza
Jul. 6, 2014


Excellent service. Glad to have this facility in NE Baltimore.

  Price - 5/5 (Excellent value)

  Time on paperwork - 2/5 (About 30 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes


4.0 out of 5 stars
Evie
Dec. 28, 2013

Easy Storage for College Students
I'm a college student and I was looking for a place to store my belongings.
Luckily I came across US Storage Center, because they are located down the street
from my school, they have many sizes to choose from, and the employees were helpful
in making sure I had the best quality and guaranteed protection possible. It was an easy
transition to gather my belongings and move back into my dorm. I would recommend this storage unit college students, especially if you go to Morgan State University!!

  Price - 3/5 (Fair price)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes


4.0 out of 5 stars
Melvin Smalls
Jul. 10, 2013


I had prior experience with 3 other storage facilities and so far US Storage's customer service is far above the best. It's clean and personnel carry themselves like true professionals..

  Price - 4/5 (Good value)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes


4.0 out of 5 stars
Tariq
Jun. 13, 2013


I have no complain

  Price - 5/5 (Excellent value)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 4/5 (Very secure)

  Service - 3/5 (Helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes


5.0 out of 5 stars
Kerry
Jan. 9, 2013


Yuri and staff were very helpful and walked me through the process as a first time renter. A+++

  Price - 5/5 (Excellent value)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes


4.0 out of 5 stars
Wallis
Dec. 11, 2012


this facility met all my needs and made me feel okay with leaving all my belongs there.

  Price - 3/5 (Fair price)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes


5.0 out of 5 stars
Mildred
Aug. 14, 2012


The staff was extremely helpful and upfront and I felt very confident with the security. It offers convenient 24hr and easy drive up access to units.

  Price - 4/5 (Good value)

  Time on paperwork - 2/5 (About 30 minutes)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes


Help your fellow storage searchers make the right choice!

Want $250? Leave a review to enter our monthly drawing for a $250 Amazon gift card.

Rate and review


    

Tell Your Storage Story