Storage Post - Atlantic Ave.

Overall Rating: 3.5 out of 5 stars (Based on 7 Reviews)

Customer Reviews

3.5 out of 5
7 Reviews
71% of respondents would recommend this facility to a friend.
Pros
  • Good Value (4)
  • Secure (4)
  • Good Service (4)
  • Clean (4)
Cons
  • Expensive (2)
  • Poor Security (1)
  • Poor Service (3)
  • Dirty (2)

3325 Atlantic Ave
Brooklyn, NY 11208

Customer Reviews of Storage Post - Atlantic Ave. (7)

4.0 out of 5 stars
Deloris
Oct. 2, 2013


Hassle free...

  Price - 4/5 (Good value)

  Time on paperwork - 3/5 (About 20 minutes)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)


Recommended: Yes


2.0 out of 5 stars
Rosa
Jul. 10, 2013

Awful!!!!
just plain awful! They tell you 1 thing then charge you something different after the fact!! HORRIBLE!!!!!!!!!!

  Price - 1/5 (Unfair price)

  Time on paperwork - 1/5 (Over 35 minutes)

  Security - 3/5 (Secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 3/5 (Average)


Recommended: No


5.0 out of 5 stars
albert pichardo
Jun. 24, 2013

www.storagepost.com
excellent service and price, customer service help people to find best place and storage is very professional and clean

  Price - 5/5 (Excellent value)

  Time on paperwork - 3/5 (About 20 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes


4.5 out of 5 stars
David
Oct. 5, 2012

Great place to store
This is my first storage unit, but I was very impressed with this place. We were helped by a young lady named Tiffany who was personable, friendly, and helpful. She helped find exactly the unit we needed and walked us through all the steps. So far, no complaints!

  Price - 5/5 (Excellent value)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes


3.0 out of 5 stars
S. Brathw
Jul. 2, 2012

Make Sure you ask questions up front in detail
This was my first time trying to pay for storage so there was a lot I didn't understand about the process of finding an appropriate size at the price point I was hoping to pay.

A 5x5x4 unit was enough for me, but when I called after seeing a deal online for $28.00, there was no mention that this unit is on the highest level, with only a tall moving stairway to access- NO LIFT! So therefore, if you have bulky and.or heavy boxes with books, beware of bad balance, a bad back, or not enough strength to safely get up and down the stairs with said items. The height and ease of access to the specifically priced lockers (5x5x4 or 5x4x3, etc.) SHOULD BE SPECIFIED. Also, my phone rep never mentioned an extra monthly fee for "optional" protection (insurance), since they are not in any way responsible for anything you lock up in their facility, apparently. I was told this at the store upon move-in, and was actually pressured by fear tactics to buy it. My price point was $28.00! and extra $9 is not nice at the last minute.

All I am saying is ask for all unmentioned fees before you get down there, and find out if you are getting a unit in the clouds that is not big enough.

Oh, and reserving a spot (and paying the administrative fee) does NOT guarantee that you have a unit waiting for you, especially if someone comes in to purchase on the spot.

I wonder what happens if you reserve a hotel room, pay some initial cost, and then show up to find your room was taken by someone else that came in hot-n-heavy with cash in hand before you....

I paid my fee, I made them explain it 2-3 times and repeated it back until I heard what made sense. There is a disconnect between Storage Post (store clerks) and SpareFoot (phone staff), so you guys get your stories straight and clear for customers that don't have time and money to waste with disappointments.

Still a customer...

  Price - 3/5 (Fair price)

  Time on paperwork - 2/5 (About 30 minutes)

  Security - 3/5 (Secure)

  Service - 2/5 (Somewhat unhelpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes


5.0 out of 5 stars
Gina Williams
May. 1, 2012

Nice!
The facility is a bit of a trek down Atlantic from Park Slope but it's worth it. The price is good, the the faclility is very clean and secure and the staff were very professional and friendly. Nick thanks for your great service.

  Price - 4/5 (Great value)

  Time on paperwork - 3/5 (Average)

  Security - 4/5 (Very secure)

  Service - 5/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes


0.5 out of 5 stars
Elsa B.
Apr. 11, 2011

i was given miss information
Iam 8 months pregnant i ask if they help load the truck i was told yes & they did not help. Driver was late, didt know directions & driving horrible.was told someone needed to go with him he state that was wrong. at storage place the unite was locked. had to go back down to the office to get a key no one went open the unite. Advertised $75 / month 3 at 50% off. Got there was told this was wrong. They try to charge extra for not putting a card on file this is something that they did not state on the phone.

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