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Simply Storage - Carrollton

2771 Oak Tree Dr, Carrollton, TX 75006 Map It 1 (844) 611-1271

Hours

Office Hours
Sun 11:00 am - 3:00 pm
Mon 9:30 am - 6:00 pm
Tue 9:30 am - 6:00 pm
Wed 9:30 am - 6:00 pm
Thu 9:30 am - 6:00 pm
Fri 9:30 am - 6:00 pm
Sat 8:30 am - 5:00 pm
Access Hours
Sun 6:00 am - 10:00 pm
Mon 6:00 am - 10:00 pm
Tue 6:00 am - 10:00 pm
Wed 6:00 am - 10:00 pm
Thu 6:00 am - 10:00 pm
Fri 6:00 am - 10:00 pm
Sat 6:00 am - 10:00 pm

Features

Features
  • Video cameras onsite
  • Electronic gate access
  • Fenced + lighted
  • Elevator
  • 24-hour access (for additional $10.00 per month)
  • Handcarts available
  • Visa, Mastercard, AMEX and Discover credit cards accepted
  • Auto-pay available
  • Cash accepted
  • Rent due on 1st of each month
  • Checks accepted
  • Email billing available
  • 10% military discount (applies to active-duty only)
  • Moving supplies for sale
  • Vehicle Storage (title must match renter, vehicle requires registration and vehicle requires title)
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10' x 10' Unit

  • Interior,
  • 2nd Floor

Elevator Access available upon request for $10/month

$60.00
per month

10' x 10' Unit

  • Drive Up Access

$89.00
per month

10' x 15' Unit

  • Drive Up Access

$139.00
per month

This self storage facility is conveniently located in Carrollton. Whether you are new to Carrollton or have been here for a long time we will provide the service you expect to keep you as a client for years to come. You can view current storage rates and promotions to the left. Our Carrollton storage units come with these great amenities below:

* 24 hour rental center
* Access Gates
* Security Surveillance
Monthly pest control, Managers live on-site for added security, Sturdy concrete construction - more secure and our walls & floor do not collect moisture.

Customer Reviews

3.5 out of 5
18 Reviews
67% of respondents would recommend this facility to a friend.
Pros
  • Good Value (10)
  • Good Service (12)
  • Clean (13)
Cons
  • N/A
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Customer Reviews of this Facility (18 )

Help your fellow storage searchers make the right choice!

3.0 out of 5 stars Nov. 5, 2014

AFTER you complete all the paperwork and are ready to pay ... here comes the GOTCHA!!!! You are required to to have renters insurance. (you are not told this upfront!!!) It's cool, you can get your own HOWEVER, they lead you to believe your own renters insurance won't cover them - but they can sell you a policy (how convenient!!!) If you do go out and get your own policy you are REQUIRED to list their name and address on the policy, even if your agent says that they are covered without their name on the policy. They make this process extremely difficult!!!!! I would certainly NOT have rented with them had I know this up front. I believe they are making big bucks off this insurance scam.

  Price - 4/5 (Good value)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 4/5 (Clean)


Recommended: No

4.0 out of 5 stars Sep. 30, 2014

I switched from Public Storage to this facility. I simply did not trust PS based on their reviews and my initial experience. The property manager at Simply Storage seems trustworthy. While I still had to buy the insurance at Simply Storage, I have less concerns that there will be quick and multiple corporate price increases plus I could use my own lock and not forced to buy the lock manufactured by a PS subsidiary.

  Price - 4/5 (Good value)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

0.5 out of 5 stars Aug. 27, 2014

Horrible Customer Service and do not practice Company Policy - Not MILITARY FRIENDLY!

I went in to the office the day 8/25/14 after holding a unit on line. The office was had two people working when I went in. The man I dealt with was very slow and did not know how to properly use the computer service and entered in my information wrong and I had to correct numerous items then he had to go back into the system and retype. It took forever. After 2 hours, the guy showing me the unit etc. I told him that I would be moving in the next day and I already had a lock. He said "That's fine just come into the office when you bring the movers and I will take the company lock off for you." Both of the workers were polite to me at the time.

The next day at 1215 I arrived with my moving company. I went to the office and there was a sign on the door that said back at 1300. I was livid! My movers and I waited at my storage unit for 30 minutes and I was being charged by the moving company. Both I and the company kept calling the phone number and it would go to a voice mail. Finally they picked up and the guy who I worked with the day before came out to take the lock off. I asked him if they were going to pay the money that I wasted waiting for him and the "manager" to come back from lunch. She refused to give me Corporate's number. I had to look it up on my phone and talk to them. She sent SOMEONE an email while I was there. I got a call back later from a man CLAIMING he was from corporate office and that it was my fault that I didn't call before coming to the unit, EVEN THOUGH THE OFFICE HOURS POSTED ON SITE AND ON THE WEBSITE SAY 0930 - 1800. THEN HE THREATENED TO CALL MY MILITARY COMMANDER FOR MY BEHAVIOR IN THE STORE! He said I was yelling at his employee and that I was cussing at her and calling her names. He also would NOT GIVE ME HIS NAME AND CALLED ME ON A PRIVATE PHONE NUMBER. I WILL BE CALLING LEGAL FOR ADVICE.

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 4/5 (Clean)


Recommended: No

3.0 out of 5 stars Jul. 20, 2014

Fast, efficient, friendly service.

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.5 out of 5 stars Jul. 2, 2014

Great experience

Very pleased and the manager was very helpful and friendly. Great experience:)

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

2.0 out of 5 stars Dec. 17, 2013

$35 on website. $53 out the door.

Extra $10 for an elevator. Facility requires rental insurance. $9/mo for $2000 coverage.
Office attendant was not there when I arrived. Called and left message, spent 10 mins shopping for other storage place.
Unit has long wall with nails sticking out.

  Price - 2/5 (A little steep)

  Security - 3/5 (Secure)

  Service - 2/5 (Somewhat unhelpful)

  Cleanliness - 2/5 (Somewhat dirty)


Recommended: No

4.0 out of 5 stars Sep. 4, 2013

Best price for a 10 x10 around. Very pleased.

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars May. 14, 2013

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

3.0 out of 5 stars Mar. 21, 2013

Good

  Price - 5/5 (Excellent value)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

2.0 out of 5 stars Mar. 20, 2013

Price is very attractive, but only 1year. After this period, I do not recommend to use it because price will be risen every quarter.

  Price - 2/5 (A little steep)

  Security - 3/5 (Secure)

  Service - 2/5 (Somewhat unhelpful)

  Cleanliness - 2/5 (Somewhat dirty)


Recommended: No

Comment from Simply Storage - Carrollton on Mar. 20, 2013

Tsutomu, Simply Self Storage does not raise our tenants prices every quarter. I believe what you are referring to when you say "price will be risen every quarter" is our "blow out special". We do currently offer a "blow out special" on select units, that would cause the discount we offer to decrease every quarter. Our "blow out special" is set up so that we offer a 50% discount for the 1st quarter, 40% the 2nd quarter, 30% the 3rd quarter, 10% the 4th quarter & at the end of the 4th quarter the monthly rate then returns to the regular price. Susan Wennihan /Property Manager

3.0 out of 5 stars Mar. 7, 2013

staff was nice and helpful

  Price - 4/5 (Good value)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Feb. 13, 2013

got my first stg garage and couldnt get my pick up in it. It was late and dark and office was closed so i had to wait until the next day. to get a larger one. So i had to leave one of my pick ups there until the next day

  Price - 2/5 (A little steep)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Jan. 3, 2013

I was moving to carrollton from wichita falls, and they were very flexible in that i was trying to work things out so I could have the unit already available and ready to go when I arrived late at night to drop my stuff off there. It was very helpful.

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

3.0 out of 5 stars Dec. 18, 2012

Nice facility but the smaller units I wish were metal doors instead

  Price - 4/5 (Good value)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.5 out of 5 stars Sep. 9, 2012

fantastic!

This is a great place to store your valuable things til you need them. The customer service was exellent and the people working there were very friendly. The price was great and the area was close by.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

4.0 out of 5 stars Aug. 15, 2012

It was effortless and the people are very friendly and helpful.

  Price - 5/5 (Excellent value)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.5 out of 5 stars Aug. 25, 2011

Nice facility

Great people and location

4.5 out of 5 stars Sep. 18, 2010

Friendly staff & good facility

Simply Storage - Carrollton works well for me - elevator access, inexpensive storage, free handcart, clean aisles, and unadorned facility. I felt like I was moving my things from the garage at my home to another garage - exactly what I wanted. Above all else, the attitude and upbeat personality of Jesse made the best impression on me. He quite simply seemed to enjoy his work and was friendly and upbeat - definitely an asset to this company!

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