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StorQuest Self Storage

17106 Avalon Blvd, Carson, CA 90746 Map It

Hours

Office Hours
Sun 9:00 am - 6:00 pm
Mon 9:00 am - 6:00 pm
Tue 9:00 am - 6:00 pm
Wed 9:00 am - 6:00 pm
Thu 9:00 am - 6:00 pm
Fri 9:00 am - 6:00 pm
Sat 9:00 am - 6:00 pm
Access Hours
Sun 7:00 am - 7:00 pm
Mon 7:00 am - 7:00 pm
Tue 7:00 am - 7:00 pm
Wed 7:00 am - 7:00 pm
Thu 7:00 am - 7:00 pm
Fri 7:00 am - 7:00 pm
Sat 7:00 am - 7:00 pm

Features

Features
  • Video cameras onsite
  • Electronic gate access
  • Fenced + lighted
  • Elevator
  • Handcarts available

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StorQuest Self Storage is a newly renovated, state-of-the-art storage facility in Carson. Our clean, secure units are ideal for both business and personal storage needs. We offer quick, convenient access to each unit, extended gate hours and for commercial accounts, customized gate access hours. Our professional managers are trained and ready to assist you with your storage needs.

Each unit requires a lock and insurance, both of which may be purchased at move-in.

Customer Reviews

4.5 out of 5
16 Reviews
94% of respondents would recommend this facility to a friend.
Pros
  • Good Value (9)
  • Secure (11)
  • Good Service (11)
  • Clean (14)
Cons
  • N/A
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Customer Reviews of this Facility (16 )

Help your fellow storage searchers make the right choice!

4.0 out of 5 stars Nov. 26, 2013

Great experience

  Price - 4/5 (Good value)

  Security - 5/5 (Extremely secure)

  Service - 3/5 (Helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Aug. 8, 2013

Very good,so far.

  Price - 5/5 (Excellent value)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Jun. 4, 2013

Incredible staff, going above and beyond. Very pleased.

  Price - 5/5 (Excellent value)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Jun. 4, 2013

I like the security, entering code each time to access elevator to tske items to unit, secured!

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars May. 20, 2013

Rate will increase!

After asking about rate increases, I was told that in six months the rate will increase about 10% and then the rate will increase 10% every year thereafter. I think if I wouldn't have asked, I wouldn't have been told.

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

Comment from StorQuest Self Storage on May. 21, 2013

Thank you for your review. From time to time, we find it necessary to make adjustments to our customers’ rental rates in order to keep up with rising costs associated with providing great service and a clean and secure facility. The increases on average are within the first year and they are not set at a specific increase percentage. Tenants who will be receiving rate increases are notified 30 days in advance to ensure that they are well informed prior to any change taking place. However, we do offer long term discounts for customers who prepay a six months to a year in advance, which locks in their rate for that prepaid period of time. Please feel free to contact us for more information.

4.0 out of 5 stars Apr. 30, 2013

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Apr. 12, 2013

A Great Experience!!

I was able to reserve my unit. It was there and ready when I arrived. The price was very decent and the unit clean and convenient. The service was great and with a smile. I was also able to rent a truck there with no hassle. Like I said, it was a great experience. Thanks Avalon

  Price - 5/5 (Excellent value)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Feb. 20, 2013

It was a good experience just didn't like that it only had one elevator on each side.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Feb. 15, 2013

Great place

I would recomment them to anyone...

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Feb. 15, 2013

The two agents that I communicated with during my move treated me with respect and they were very friendly. They made sure everything I needed was there for me to use and that my move in was easy. A very pleasant experience...

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Dec. 14, 2012

Customer Service was unsurpassed and above board.

I was blown away by the red carpet treatment i recieved when renting my unit. The staff was beyond helpfull. The contract was explained in detail and without the usual last minute surprises in price. I paid almost twice what i'll be paying here and that place which is within a mile of this one was a dump. Thanks Avalon for taking some of the stress out of my moving process!

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

2.5 out of 5 stars Feb. 23, 2012

so so

prices keep jumping without notice. staff keeps changing. poor cust serv.

  Price - 2/5 (Unfair price)

  Security - 4/5 (Very secure)

  Service - 2/5 (Unhelpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: No

Comment from StorQuest Self Storage on Feb. 23, 2012

Dear Bob, I am very sorry that you have had a bad experience with our company and I would love the opportunity to make things right. A few months ago, we had a glitch in our Operating System and caused rate increases to be implemented without any notification. Since then, we have fixed the issue. In attempts to make things right, I will reverse your rate increase and make it effective for next month. Bob, please feel free to reach out to me directly, my email is mrodriguez@williamwarren.com. We appreciate you taking the time and writing a review for Avalon Self Storage. Let us know if there's anything else we can do for you! Sincerely, Mara Rodriguez

3.5 out of 5 stars Feb. 23, 2012

It Works...

The best thing about this storage is it's inside a building so you don't get the elements from the outdoors like most storage places which gets your things very dirty over a period of time...don't know how the staff is anymore because I don't go in because I have auto-pay. But they are pricy, I guess you pay for being inside a building.

  Price - 2/5 (Unfair price)

  Security - 4/5 (Very secure)

  Service - 3/5 (Average)

  Cleanliness - 4/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Feb. 22, 2012

Good service.Friendly additude when visiting to pay.I like the reminder sent via email for payment due. Thanks I do forget.

  Price - 3/5 (Average)

  Security - 4/5 (Very secure)

  Service - 5/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Feb. 22, 2012

Since Storquest overall good.

When I first rented, the facility had good customer service, it changed, then Storquest took over and it (customer service) is outstanding.

  Price - 3/5 (Average)

  Security - 4/5 (Very secure)

  Service - 5/5 (Very helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

5.0 out of 5 stars Feb. 22, 2012

The best storage facility in town!

It gives me great pleasure to tell my storage story. I have been a satisfied customer for several years. I am always treated as a valued customer and never witnessed the professional care I have received from a storage vender before (I used your competition at one time). I have received telephone reminders my payment is about to go into late fees, and recently I had to downsize my unit. The assistance I received was very rewarding to me as a smaller unit was found near my old unit which helped me tremendously in eliminating old items and storing the items I wanted to keep. Plus the cost was right. Thanks to all the wonderful staff at the facility in Gardena (Avalon Boulevard) that provide excellent service. You are awesome!

  Price - 5/5 (Great value)

  Security - 5/5 (Very secure)

  Service - 5/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

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