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LifeStorage of Hermosa

4500 W Grand Ave, Chicago, IL 60639 (312) 614-1574

Hours

Office Hours
Sun 9:00 am - 5:00 pm
Mon 9:00 am - 6:00 pm
Tue 9:00 am - 6:00 pm
Wed 9:00 am - 6:00 pm
Thu 9:00 am - 6:00 pm
Fri 9:00 am - 6:00 pm
Sat 9:00 am - 5:00 pm
Access Hours
Sun 5:00 am - 11:00 pm
Mon 5:00 am - 11:00 pm
Tue 5:00 am - 11:00 pm
Wed 5:00 am - 11:00 pm
Thu 5:00 am - 11:00 pm
Fri 5:00 am - 11:00 pm
Sat 5:00 am - 11:00 pm

Features

Features
  • Truck rental available
  • Loading dock
  • 26-ft. truck access
  • Video cameras onsite
  • Electronic gate access
  • Handcarts available
  • 24-hour kiosk service
  • Visa, Mastercard, AMEX and Discover credit cards accepted
  • Auto-pay available
  • Cash accepted
  • Rent due on same day each month per lease start
  • Checks accepted
  • Email billing available
  • Moving supplies for sale
  • Vehicle Storage (title must match renter, vehicle must be running, vehicle requires insurance, vehicle requires registration and vehicle requires title)

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Business Storage
Household Storage
Large Commercial Spaces
Climate Controlled Units
Drive-in Loading
We Sell Boxes, Locks & Moving Supplies
5 Star Protection Plan
No Deposits
24 hour, 7 days a week access
24 Hour Security Monitoring
Military Senior & Student Discounts
24 Hour Rentals via Insomniac Kiosk

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Customer Reviews of this Facility (4 of 7 )

4.0 out of 5 stars Jun. 25, 2013

  Price - 3/5 (Fair price)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 3/5 (Average)


Recommended: Yes

4.0 out of 5 stars Jun. 11, 2013

  Price - 2/5 (A little steep)

  Time on paperwork - 2/5 (About 30 minutes)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Apr. 23, 2013

Great customer service and a smooth process with a nice facility.

  Price - 3/5 (Fair price)

  Time on paperwork - 3/5 (About 20 minutes)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Apr. 16, 2013

Excellent customer service! I arrived at 4:50pm on a Sunday - a lot later than I intended. The customer service rep stayed late to process the paperwork, and showed me around the facility, making sure I had the chance to view the storage space and the loading dock before I signed the papers. Because there was some confusion regarding spaces (I had reserved a 10x10 online, and the space she first showed me was about 75 sq ft), it took longer than a normal reservation to process, but through it all the representative was cheerful and helpful, never indicating impatience. Unfortunately, I cannot recall her name, but whoever was working at 4:50pm on Sunday April 14 really does deserve some kind of recognition. The facility itself is clean and pretty well laid-out. Seems fairly secure; while it's possible for anyone to come in while someone is loading/unloading in the docks, there are fairly obvious cameras on those areas. Not sure about camera coverage within the corridors of the facility - I was too busy hauling boxes to notice. But the security seems reasonable.

  Price - 5/5 (Excellent value)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

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