Metro Self Storage - Chicago/Grand Ave

465 N Desplaines St
Chicago, IL 60654

Overall Average: N/A
Average Value: 3.67 out of 5
Average Time Spent on Paperwork: 3.5 out of 5
Average Security: 3.83 out of 5
Average Service: 4.33 out of 5
Average Cleanliness: 4.17 out of 5

Leave a review of Metro Self Storage - Chicago/Grand Ave

Customer Reviews of Metro Self Storage - Chicago/Grand Ave (6)

5.0 out of 5 stars
Hassan
Mar. 22, 2014


In brevity, my experience has been delightful, wonderful, extremely pleasant, and might I add Bryan is a very noble and honest man!

  Price - 3/5 (Fair price)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes


4.5 out of 5 stars
Ann Hagen
Feb. 28, 2014

Good solution
Had to store some furniture for a client that is moving. Very easy access, had carts available, paperwork went quickly.

  Price - 2/5 (A little steep)

  Time on paperwork - 3/5 (About 20 minutes)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes


4.0 out of 5 stars
Steven
Sep. 4, 2013


Great location, easy access with peace of mind.

  Price - 4/5 (Good value)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes


5.0 out of 5 stars
Jeff
Jun. 4, 2013


Great customer service and they made my move easier.

  Price - 4/5 (Good value)

  Time on paperwork - 1/5 (Over 35 minutes)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes


5.0 out of 5 stars
Craig
May. 21, 2013


Very good experience

  Price - 5/5 (Excellent value)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes


4.0 out of 5 stars
Karen
Mar. 20, 2013


The people were very helpful. Security seems to be very good. Lots of flatbed carts to help get you stuff to your unit. Only negative was how long it took to do the paperwork...and some computer issues which delayed the process.

  Price - 4/5 (Good value)

  Time on paperwork - 2/5 (About 30 minutes)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes


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