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U-STOR-IT Clybourn - same building as Trader Joe's

1745 N Marcey St, Chicago, IL 60614 (312) 698-3057

Hours

Office Hours
Sun 10:00 am - 2:00 pm
Mon 9:00 am - 6:00 pm
Tue 9:00 am - 6:00 pm
Wed 9:00 am - 6:00 pm
Thu 9:00 am - 6:00 pm
Fri 9:00 am - 6:00 pm
Sat 9:00 am - 4:00 pm
Access Hours
Sun 6:00 am - 10:00 pm
Mon 6:00 am - 10:00 pm
Tue 6:00 am - 10:00 pm
Wed 6:00 am - 10:00 pm
Thu 6:00 am - 10:00 pm
Fri 6:00 am - 10:00 pm
Sat 6:00 am - 10:00 pm

Features

Features
  • Loading dock
  • 18-ft. truck access
  • Video cameras onsite
  • Fenced + lighted
  • Elevator
  • Handcarts available
  • Visa, Mastercard and AMEX credit cards accepted
  • Auto-pay available
  • Cash accepted
  • Rent due on same day each month per lease start
  • Checks accepted
  • Email billing available
  • Paperwork can be done remotely
  • Vehicle Storage (title must match renter, vehicle must be running, vehicle requires insurance, vehicle requires registration and vehicle requires title)

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U-Stor-It Self Storage of Chicago is dedicated to providing you with the best in self storage. We are a 100% climate controlled facility providing 24/7 video surveillance, covered and uncovered loading and ground level units for your convenience. We are located in the same building as the Trader Joe's with our entrance on Marcey St, it's a large garage door entrance on the 1st level. View map on this site to see picture of the entrance to the office building for storage.

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Leave a review of U-STOR-IT Clybourn - same building as Trader Joe's

Customer Reviews of this Facility (18 )

4.0 out of 5 stars Jul. 17, 2014

Within 24 hours of my reservation, I got a phone call to verify that I was coming in.that day. Working with the woman at the front desk was quick and easy and I had access to my unit as soon as we reached my it.

  Price - 5/5 (Excellent value)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Jul. 17, 2014

Very easy to schedule move in time and complete most info online. Facility itself clean, staff very helpful. Parking limited.

  Price - 4/5 (Good value)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Jun. 2, 2014

  Price - 5/5 (Excellent value)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

Comment from U-STOR-IT Clybourn - same building as Trader Joe's on Jun. 3, 2014

Trevor, Thank you for taking the time to give us a 5 Star review! We are very happy to have you as a new customer!

4.0 out of 5 stars Jun. 2, 2014

no problems--good service

  Price - 3/5 (Fair price)

  Time on paperwork - 3/5 (About 20 minutes)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

Comment from U-STOR-IT Clybourn - same building as Trader Joe's on Jun. 3, 2014

Hi Thomas, We are so glad to have you as a new customer! We are very happy to know you received good customer service with us and we look forward to continue to work with you.

3.5 out of 5 stars May. 22, 2014

Quick, Easy, nice Price

Great facility. Very easy to navigate and very helpful service.

  Price - 3/5 (Fair price)

  Time on paperwork - 2/5 (About 30 minutes)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

Comment from U-STOR-IT Clybourn - same building as Trader Joe's on Jun. 3, 2014

Hello Janae, We are so pleased that you like our facility! We look forward to seeing you when you come to the office again!

5.0 out of 5 stars May. 15, 2014

Process was easy and place is very clean

Its close to our apartment and access to our storage unit is very easy. Freight elevator is next to parking so you don't have to travel a lot.
Carts are easily available and they are huge. In one go you can actually move almost the whole 5*5 unit.
I used it 3 times and mostly there are not so many people after 6.
Will recommend to first time storage unit owners like me :)

  Price - 3/5 (Fair price)

  Time on paperwork - 3/5 (About 20 minutes)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

Comment from U-STOR-IT Clybourn - same building as Trader Joe's on May. 16, 2014

Mr Habib, Thank you for taking a moment to let others know about your experience at our Lincoln Park facility. We are happy that you are a new tenant of ours and that you like the amenities. We look forward to continue to work with you in the future.

4.5 out of 5 stars May. 14, 2014

Immediate call backs, friendly and helpful in helping me to determine amount of space I need

Very accommodating. Only downside is the size of the parking area.

  Price - 4/5 (Good value)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

Comment from U-STOR-IT Clybourn - same building as Trader Joe's on May. 16, 2014

We are happy to have you as one of our new customers! I am so happy to know that you are receiving great customer service from our Clybourn team! We look forward to seeing you the next time you come in.

5.0 out of 5 stars May. 14, 2014

Priced Great, Convenient Location, Great Staff

We're quickly outgrowing our condo and decided to rent a storage unit for the time being. Found U-Stor-It via SpareFoot and got an awesome deal. Customer Service was great, and we were able to move in the next day. They have plenty of room for you to park indoors to unload your truck, and carts to help you move into your unit. Would definitely recommend.

  Price - 5/5 (Excellent value)

  Time on paperwork - 3/5 (About 20 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

Comment from U-STOR-IT Clybourn - same building as Trader Joe's on May. 15, 2014

Hello Bri, we are so happy to have you as a new customer! We are very pleased to hear you find our facilty with all its amenities to your liking. We look forward to seeing you when you come in next.

5.0 out of 5 stars May. 13, 2014

  Price - 5/5 (Excellent value)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

Comment from U-STOR-IT Clybourn - same building as Trader Joe's on May. 15, 2014

Hello Luke, thank you for taking the time to let others know about our facilty and your experiance. We look forward to continue to work with you.

4.0 out of 5 stars Mar. 26, 2014

Reasonably priced and efficient

Got a great deal on a 5x5 on sparefoot, which the place will honor for 6 months. I received a call back from u stor it about 5 minutes after reserving my unit and they were very efficient in handling my paperwork. They even filled some of it out for me! While I didn't test the elevators using an incorrect key code, I feel like the place is relatively safe. The only drawback is the bait and switch with having to purchase $10/month insurance that was not represented in the advertised price.

  Price - 3/5 (Fair price)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

Comment from U-STOR-IT Clybourn - same building as Trader Joe's on Mar. 27, 2014

Geoffrey, thank you taking the time to let us know what you think about our facility and customer service. We are happy that you found a unit that worked for you and feel safe at our facility. We do note on the descriptions of each of the units that the rent price listed is not including the admin fee and insurance costs so that we are upfront with our total cost to move in. I am sorry that you felt we didn't tell you all the costs associated with renting a storage unit but we did have them all listed. If you have any other questions or concerns, please feel free to contact the office 7 days a week to help you.

4.0 out of 5 stars Mar. 6, 2014

Clean, secure, easy to get things in and out.

  Price - 2/5 (A little steep)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

Comment from U-STOR-IT Clybourn - same building as Trader Joe's on May. 16, 2014

Thank you Codi for letting others know about U-Stor-It Clybourn. We are happy to have you as a tenant. We are glad that you appreciate the security and cleanliness of our property. We look forward to seeing you the next time you are in.

4.0 out of 5 stars Jan. 21, 2014

Extremely easy to sign up and move in, and easy to access after work when we needed to move into the unit.

  Price - 5/5 (Excellent value)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

3.0 out of 5 stars Sep. 22, 2013

on my first visit, hours opened at 10am. the employee didn't show up to work until 10:20am (after I had called someone) and when he showed up, he smelled of alcohol (ie, was hungover). Overall, not a pleasant experience.

  Price - 3/5 (Fair price)

  Time on paperwork - 2/5 (About 30 minutes)

  Security - 3/5 (Secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

Comment from U-STOR-IT Clybourn - same building as Trader Joe's on Sep. 24, 2013

Travis, Thank you for being a new customer to U-Stor-It. We are sorry that the initial rental experience wasn’t to your liking. We strive for the best customer service in the industry and will continue to work to improve. Thank you for helping us to grow as a company and we look forward to seeing you in the office in the future.

4.0 out of 5 stars Aug. 20, 2013

  Price - 4/5 (Good value)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 5/5 (Extremely secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

Comment from U-STOR-IT Clybourn - same building as Trader Joe's on Dec. 11, 2013

Thank you Roxanne for taking the time to rate our Chicago Clybourn location in Lincoln Park. We are happy that you rated us so highly and look forward to continue to meet these expectations for you.

4.0 out of 5 stars Aug. 2, 2013

no complaints. i saw a lot of mice/bug traps, but i figure that must be a storage facility necessity. parking can be a little tricky when crowded. it was pretty clean, maybe a vacuum sweep by the elevators would be a good thing. but really, no complaints.

  Price - 4/5 (Good value)

  Time on paperwork - 3/5 (About 20 minutes)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

Comment from U-STOR-IT Clybourn - same building as Trader Joe's on Aug. 2, 2013

Steve, Thank you for taking the time to tell others about our facility. Yes, we do preventative maintenance in regards to pest control to insure our facilities stay at a high standard. We try to accommodate all of our customers with parking but as we all know, parking in Chicago is tough. We are happy to have you as a new customer!

5.0 out of 5 stars Jul. 19, 2013

Selling my large condo and downsizing

This place is amazing! The customer service rep was friendly and helpful. I feel very comfortable that my items are secure and are also in a clean storage area. I like the accessibility too!

  Price - 4/5 (Good value)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

Comment from U-STOR-IT Clybourn - same building as Trader Joe's on Aug. 13, 2013

Hello Vicki, Thank you for taking the time to tell others about our facility. We are so happy to hear you have had a great customer service experience! We strive to reach the highest standards in taking care of our customers and we love to hear stories like yours! We look forward to seeing you when you stop through the office!

4.0 out of 5 stars Jul. 2, 2013

It was a very helpful and great experience

  Price - 4/5 (Good value)

  Time on paperwork - 3/5 (About 20 minutes)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.5 out of 5 stars Jan. 18, 2013

Excellent experiece. Friendly and knowledgeable staff.

I recently moved to Chicago from out of state. I am very happy with my decision to rent both long and short term storage units from U-Store-It's convenient Clybourn location. I was very impressed with its staff and their willingness to meet my needs.

  Price - 4/5 (Good value)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

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