Fort Knox Self Storage - Columbia

Overall Rating: 4 out of 5 stars (Based on 7 Reviews)

Customer Reviews

4 out of 5
7 Reviews
100% of respondents would recommend this facility to a friend.
Pros
  • Good Value (5)
  • Secure (4)
  • Good Service (6)
  • Clean (6)
Cons
  • Poor Service (1)

9597 Berger Rd
Columbia, MD 21046

Customer Reviews of Fort Knox Self Storage - Columbia (7)

4.0 out of 5 stars
SAL
May. 14, 2014

Very friendly
Was a nice experience . Very helpful .

  Price - 3/5 (Fair price)

  Time on paperwork - 2/5 (About 30 minutes)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes


4.0 out of 5 stars
Sabrynn
May. 2, 2013


Easy and hassle free!

  Price - 5/5 (Excellent value)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes


4.0 out of 5 stars
Chiquia
Apr. 30, 2013


The grounds were very clean and I felt like my belongings would be safe and secure. The customer service was the best I have experienced in a very, very long time. Kudos to the staff.

  Price - 4/5 (Good value)

  Time on paperwork - 3/5 (About 20 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes


4.0 out of 5 stars
Robert
Apr. 16, 2013


A good experience so far. Staff has been accommodating.

  Price - 3/5 (Fair price)

  Time on paperwork - 1/5 (Over 35 minutes)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes


Comment from Fort Knox Self Storage - Columbia on Apr. 16, 2013

Thanks Robert! We are happy to help you any time with your storage needs.

4.0 out of 5 stars
Dan
Apr. 3, 2013


  Price - 4/5 (Good value)

  Time on paperwork - 3/5 (About 20 minutes)

  Security - 3/5 (Secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes


4.0 out of 5 stars
Emerson
Mar. 20, 2013


Very quick and easy

  Price - 5/5 (Excellent value)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes


5.0 out of 5 stars
Michael Oberman
Mar. 12, 2013

Best in Howard County
Mom moved into an apartment in June. We put her house up for sale. While it was on the market I searched for self-storage. Ft. Knox was the best pricing and only 4 miles from my home in Columbia. I couldn't be happier. Friendly, helpful staff.

  Price - 5/5 (Excellent value)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes


Comment from Fort Knox Self Storage - Columbia on Mar. 12, 2013

Hi Michael,

Thank you for choosing Fort Knox Self Storage Columbia, we are very pleased that we were able to meet your storage needs. If you need anything please let us know. Also, remember our referral program, you get 20% off your next months rent with EVERY lead that results into a rental. Thanks again for storing with us.

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