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CubeSmart Self Storage

5411 West Broad Street, Columbus, OH 43228 Map It 1 (844) 611-1271

Hours

Office Hours
Sun 11:00 am - 3:00 pm
Mon 9:30 am - 6:00 pm
Tue 9:30 am - 6:00 pm
Wed 9:30 am - 6:00 pm
Thu 9:30 am - 6:00 pm
Fri 9:30 am - 6:00 pm
Sat 8:30 am - 5:00 pm
Access Hours
Sun 6:00 am - 10:00 pm
Mon 6:00 am - 10:00 pm
Tue 6:00 am - 10:00 pm
Wed 6:00 am - 10:00 pm
Thu 6:00 am - 10:00 pm
Fri 6:00 am - 10:00 pm
Sat 6:00 am - 10:00 pm

Features

Features
  • Video cameras onsite
  • Electronic gate access
  • Fenced + lighted
  • Handcarts available
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Call SpareFoot now or reserve with us online to secure the rates below.

5' x 5' Unit

  • 1st Floor,
  • Climate Controlled,
  • Interior

Holiday Special: 15% Off and First Month Free

$42.00
$35.70
per month

5' x 10' Unit

  • 1st Floor,
  • Interior

Holiday Special: 15% Off and Half Off First Month

$53.00
$45.05
per month

5' x 15' Unit

  • 1st Floor,
  • Interior

Holiday Special: 10% Off and Half Off First Month

$54.00
$48.60
per month

5' x 10' Unit

  • 1st Floor,
  • Climate Controlled,
  • Interior

Holiday Special: 10% Off

$64.00
$57.60
per month

5' x 15' Unit

  • 1st Floor,
  • Climate Controlled,
  • Interior

Holiday Special: 15% Off and Half Off First Month

$78.00
$66.30
per month

10' x 10' Unit

  • Drive Up Access

Holiday Special: 15% Off and Half Off First Month

$86.00
$73.10
per month

10' x 15' Unit

  • 1st Floor,
  • Climate Controlled,
  • Interior

Holiday Special: 10% Off

$129.00
$116.10
per month

10' x 25' Unit

  • Drive Up Access

Holiday Special: 15% Off and Half Off First Month

$147.00
$124.95
per month

CubeSmart Self Storage is committed to providing our customers with excellent products, facilities and customer service. Our customers enjoy many extra perks including moving services, packing & shipping supplies, storage customization and business services - along with the best discounts in the industry!

We ask that you please book your reservation no more than 15 days in advance of your move-in date as we cannot guarantee availability for more than 15 days. Of course, we will always do our best to serve you! Please be aware that a one-time administrative fee of $22 will be due at move-in. A lock and insurance are also required to rent a unit. You may use your existing lock or insurance or purchase at the time of move-in.

Customer Reviews

4 out of 5
14 Reviews
93% of respondents would recommend this facility to a friend.
Pros
  • Good Service (8)
  • Clean (9)
Cons
  • N/A
Help your fellow storage searchers make the right choice!

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Customer Reviews of this Facility (14 )

Help your fellow storage searchers make the right choice!

4.0 out of 5 stars Nov. 17, 2014

Very helpful and nice staff. Facility was clean and seems secure.

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Nov. 11, 2014

Light in the indoor units would be Incredibly helpful

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

5.0 out of 5 stars Aug. 25, 2014

FANTASTIC!!

We are moving from a large home to an apartment. Everyone at CubeSmart is absolutely great. the place is very clean, very well maintained. great security. every possible fee was disclosed up front. a wonderful selection of packing items and a truck we can use. We are very pleased!!

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

4.0 out of 5 stars Aug. 11, 2014

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

4.0 out of 5 stars Apr. 26, 2014

Good price, friendly people, clean unit. Everything as expected.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Nov. 7, 2013

I was very impressed with the customer service. they were all pleasant and very helpful

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Aug. 8, 2013

Great.

  Price - 4/5 (Good value)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Jul. 31, 2013

We've had a great experience with CubeSmart on W Broad St in Columbus. Rob was extremely helpful and friendly. He answered all of our questions and went out of his way to make us feel comfortable moving our belongings into the storage unit. SpareFoot, however, miscommunicated many details. We set a move-in date, and SpareFoot recorded a different day; SpareFoot confirmed a 10x25 unit, and we later found out that they reserved us a 10x20; Finally, we were told that the unit would be prorated and would cost us about $50, but found out later that CubeSmart does not prorate and that it would end up costing us $150. In the end, the CubeSmart employees and their excellent customer service made up for the issues we had with SpareFoot.

  Price - 4/5 (Good value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 3/5 (Average)


Recommended: Yes

3.0 out of 5 stars Jul. 2, 2013

Specifically my unit has a very small door (exactly the width of a refrigerator) and was very tough to make the bigger boxes go in .The other units have a much larger door. Overall the facility is good. Should have a light on it thou

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Jun. 26, 2013

Good customer experience.

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Jun. 25, 2013

The service provider was very friendly and helpful. I hadn't realized I could also purchase boxes, locks, etc and that was wonderful. The storage facility is very clean and neat each time I have been to my unit. I highly recommend this facility.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

3.0 out of 5 stars Jun. 18, 2013

Pleased with facility, fence had some wind damage from recent storm.

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

1.0 out of 5 stars Jun. 3, 2013

Bait and switch

Be careful to ask about the out the door cost specifically upfront. The online offer at the time was for first month free and 15% off. I requested a unit be held, was immediately contacted by someone onsite. The person I was contacted by "forgot" to disclose any hidden fees and failed to mention any mandatory insurance. I drove up with my truck expecting to maybe pay taxes and a nominal administration fee at the most. Long story short, the first "free" month cost $32.00 after they charged a ridiculous $22.00 administration fee and mandated insurance of $10.00. Now the 5x5 space I expected to pay $21.25 per month for is costing $32.68. To add salt to the wound today, I went to pay my bill online, and wouldn't you know, another non-disclosed admin fee of $1.95 for online payment submission (unless you elect to be automatically billed). I tried calling the payment in, and guess what, it is $3.95 to do it over the phone, and this is not disclosed until you have provided your CC info. If I had to sum up my experience in one word, it would be this. DECEPTIVE

  Price - 2/5 (A little steep)

  Security - 3/5 (Secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 3/5 (Average)


Recommended: No

4.0 out of 5 stars Apr. 9, 2013

  Price - 5/5 (Excellent value)

  Security - 3/5 (Secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes