CubeSmart Self Storage

7025 Kit Kat Road
Elkridge, MD 21075

Overall Average: 4 out of 5
Average Value: 3.8 out of 5
Average Security: 3.2 out of 5
Average Service: 3.6 out of 5
Average Cleanliness: 3.6 out of 5

Leave a review of CubeSmart Self Storage

Customer Reviews of CubeSmart Self Storage (5)

3.0 out of 5 stars
Kevin
Aug. 17, 2014


They need to upgrade computer system. Paperwork took 45 minutes

  Price - 4/5 (Good value)

  Time on paperwork - 1/5 (Over 35 minutes)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes


5.0 out of 5 stars
Linda
May. 4, 2014


Friendly, professional and helpful - Omar was great to work with, answered all my questions completely.

  Price - 5/5 (Excellent value)

  Time on paperwork - 3/5 (About 20 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes


5.0 out of 5 stars
Linda
Apr. 29, 2014

Great place - access hours are longer than most - staff is friendly and helpful.

  Price - 3/5 (Fair price)

  Time on paperwork - 3/5 (About 20 minutes)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes


4.0 out of 5 stars
brian
Mar. 6, 2014


Spent two hours getting the lease done. Some sort of computer system issue. Not frustrated about that. Staff did a great job handling the situation.

  Price - 3/5 (Fair price)

  Time on paperwork - 1/5 (Over 35 minutes)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes


3.0 out of 5 stars
Judy
Feb. 9, 2014


I am happy about the facility The woman that checked me in wrote the wrong unit number on my card so I had to try all the locks in my roll until I found the right unit Disappointed in that Also told me as I was checking in that the lock would be gratis if I got the insurance but charged me anyway

  Price - 4/5 (Good value)

  Time on paperwork - 2/5 (About 30 minutes)

  Security - 3/5 (Secure)

  Service - 2/5 (Somewhat unhelpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes


Help your fellow storage searchers make the right choice!

Want $250? Leave a review to enter our monthly drawing for a $250 Amazon gift card.

Rate and review


    

Tell Your Storage Story