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Valley Storage - Valley Mall

17100 Cole Rd, Hagerstown, MD 21740 Map It

Hours

Office Hours
Sun closed
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat 9:00 am - 1:00 pm
Access Hours
Sun 6:00 am - 10:00 pm
Mon 6:00 am - 10:00 pm
Tue 6:00 am - 10:00 pm
Wed 6:00 am - 10:00 pm
Thu 6:00 am - 10:00 pm
Fri 6:00 am - 10:00 pm
Sat 6:00 am - 10:00 pm

Features

Features
  • Video cameras onsite
  • Electronic gate access
  • Fenced + lighted
  • Handcarts available
  • Visa, Mastercard, AMEX and Discover credit cards accepted
  • Auto-pay available
  • Cash accepted
  • Rent due on 1st of each month
  • Email billing available
  • Moving supplies for sale
  • Vehicle Storage (title must match renter, vehicle must be running, vehicle requires insurance, vehicle requires registration and vehicle requires title)

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Customer Reviews

4.5 out of 5
4 Reviews
100% of respondents would recommend this facility to a friend.
Pros
  • Good Value (3)
  • Secure (3)
  • Good Service (4)
  • Clean (4)
Cons
  • N/A
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Customer Reviews of this Facility (4 )

4.0 out of 5 stars Aug. 7, 2014

Quick and easy

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.5 out of 5 stars Jul. 22, 2014

Very Good

The first day (Saturday) i tried my code and it did not work. After calling a person came behind me and they let me in. Customer service gave me a code that did not work. On Sunday my original code worked after numerous attempts.. Hopefully it continues to work on the entrance gate

  Price - 4/5 (Good value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Jul. 7, 2014

Brandon, the Manager, was extremely professional and helpful. The place is very clean--not a piece of trash anywhere that I saw! Wonderful experience.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Mar. 11, 2014

Brandon the manager is awesome

  Price - 4/5 (Good value)

  Security - 2/5 (Somewhat secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

Comment from Valley Storage - Valley Mall on Mar. 12, 2014

Thank you very much we greatly appreciate your business.

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