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Macho Self Storage - Irving

3930 Valley View Ln, Irving, TX 75062 (214) 506-0311

Hours

Office Hours
Sun closed
Mon 9:00 am - 6:00 pm
Tue 9:00 am - 6:00 pm
Wed 9:00 am - 6:00 pm
Thu 9:00 am - 6:00 pm
Fri 9:00 am - 6:00 pm
Sat 9:00 am - 3:00 pm
Access Hours
Sun 6:00 am - 10:00 pm
Mon 6:00 am - 10:00 pm
Tue 6:00 am - 10:00 pm
Wed 6:00 am - 10:00 pm
Thu 6:00 am - 10:00 pm
Fri 6:00 am - 10:00 pm
Sat 6:00 am - 10:00 pm

Features

Features
  • Free use of truck (20-mile limit, tenant must refuel)
  • Video cameras onsite
  • Electronic gate access
  • Fenced + lighted
  • Accepts mail/packages for tenants
  • Visa, Mastercard, AMEX and Discover credit cards accepted
  • Auto-pay available
  • Cash accepted
  • Rent due on same day each month per lease start
  • Checks accepted
  • Email billing available
  • 10% military discount (applies to active-duty, reserves, and veterans)
  • Manager lives on-site
  • Moving supplies for sale
  • 10% senior discount
  • Vehicle Storage (title must match renter, vehicle must be running, vehicle requires insurance, vehicle requires registration and vehicle requires title)
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Call SpareFoot now or reserve with us online to secure the rates below.

5' x 5' Unit

  • Outdoor Access,
  • 1st Floor

Free Lock. * Free truck * Some restrictions apply

$35.00
per month

10' x 10' Unit

  • Outdoor Access,
  • 1st Floor

Free Lock. * Free truck * Some restrictions apply

$75.00
per month

10' x 15' Unit

  • Outdoor Access,
  • 1st Floor

Free Lock. * Free truck * Some restrictions apply

$90.00
per month

10' x 20' Unit

  • Outdoor Access,
  • 1st Floor

Free Lock. * Free truck * Some restrictions apply

$110.00
per month

10' x 25' Unit

  • Outdoor Access,
  • 1st Floor

Free Lock. * Free truck * Some restrictions apply

$130.00
per month

20' x 25' Unit

  • Outdoor Access,
  • 1st Floor

Free Lock. * Free truck * Some restrictions apply

$245.00
per month

Macho Self Storage welcomes you to the cleanest and well maintained storage facility in Irving. Our 24-hour video surveillance cameras, controlled access gate system, monthly pest control program, combine to provide you with peace of mind and ease for your stored property. Our on-site managers are dedicated to providing you with exceptional customer service. We look forward to earning your business! We have no hidden fees when you move in and do not require you to buy insurance. Unit numbers and sizes are always subject to availability.

Customer Reviews

4.5 out of 5
21 Reviews
95% of respondents would recommend this facility to a friend.
Pros
  • Good Value (19)
  • Secure (17)
  • Good Service (18)
  • Clean (19)
Cons
  • N/A
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Customer Reviews of this Facility (21 )

5.0 out of 5 stars Oct. 28, 2014

great storage facility

My first time in a macho storage facilities, the staff welcomed me and made my visit comfortable. I reserved a unit online and had no problems with the same price or availability issues like the popular storages.
I would definitely recommend this storage facility.

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

5.0 out of 5 stars Oct. 16, 2014

  Price - 4/5 (Good value)

  Security - 5/5 (Extremely secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Sep. 20, 2014

Great

Love this place great price great place to store and the guy there is really nice

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Sep. 7, 2014

Absolutely exceptional experience! Friendly, efficient, outstanding customer service. Staff was very aware and alert, providing much confidence in facility security.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Sep. 1, 2014

Debra and Skip were absolutely excellent and a big help and relief for me to find a place for my things.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Aug. 26, 2014

The staff is awesome and very helpful. I really am happy I chose this company.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Aug. 25, 2014

It's very good, clean everything and good serve or staff assist very good and friendly. I like here a lot. Thank you.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Aug. 24, 2014

Debbie and Skip were very friendly and I felt very safe leaving my personal items with them.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Aug. 23, 2014

Awesome positive enviroment

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Aug. 16, 2014

Great service, great price, great deal.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Aug. 4, 2014

People at storage place were very helpful, n very nice people to talk to. Had no problems watsoever. Very nice place n people to do business with.

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Jul. 14, 2014

Extremely nice place with outstanding staff. Thank You very much!

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Jul. 2, 2014

quick, clean, secure.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.5 out of 5 stars Jun. 27, 2014

great service

Very friendly staff, very secure location with cctv cameras and managers live onsite. One benefit is rent starts the day you move in not on the 1st of the month, when most of my other bills are due

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

3.0 out of 5 stars Jan. 30, 2014

Billing Issue Resolved

I’m a firm believer that when issues are resolved, we as consumers should praise the company we help to make a profitable business. Through research I found out that Joel (last name omitted to protect his privacy) is VP/CEO of Macho Storage and he contacted me promptly and promised to resolve my issue by, giving me credit for the late fee and issue me a month of free rent for the truck. I’m not sure but I believe that my rent will stay the same. I found him to be very professional and willing to work with me and my concerns (most VP’s/CEO’s don’t get involved with the issues that affect the little people that do business with them they leave them to work with the lower management) he even allowed me to vent and voice my opinion (he listened to me and I listen to him) and I’m very impressed at his level of self control and willingness to help. He stated that rent is raised yearly (I have only been a tenant since October) and that he would fix my account and of course I advised him that if Debbie and Skip treated me like this then they would treat someone else like this. He stated he never had problems with them before neither had he had a problem like mine before. I’m a satisfied consumer because of the level of service I received from Joel. If I rate this company as a place I would rent from it would only be because of the price for the space and for the valued service I received from Joel. I feel that Joel is a moral and ethical man and it is those kinds of qualities that cause people to drive across town to do business with any company. Thanks Joel for your awesome customer relation skills.

PS. I now live in Desoto.

  Price - 4/5 (Good value)

  Security - 3/5 (Secure)

  Service - 2/5 (Somewhat unhelpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

0.5 out of 5 stars Jan. 16, 2014

Dont rent in Irving

I'm currently very pissed at the way I have been treated as a tenant. On this rental, I paid $100.00 deposit for the truck; use is free if it is returned by 5pm. I unfortunately didn't finish unloading my things until 6 pm although I was on the property parked and unloading at 5 pm. The managers kept my entire deposit (I do have a witness; the Youth Pastor who helped me move my things into storage). According to the agreement, they were only suppose to charge me a day rate of 29.95. I was also charged $15 late fee for Jan on or about the 9th. Per this TSSA lease agreement, I have until the 16th before late fees apply. The manager,wants me to come in to the office and sign a new agreement, after I refused, she threatens me by stating I don't have to sign a new agreement but don't be surprised if my rent is raised because corporate raises rent all the time and hung the phone up. I spoke to her husband (the supposed real manager) who then backs her up and says the way to handle the matter is to sign a new agreement saying that they don't have to honor this agreement because it a month to month agreement and corporate can raise the rent. How about before the day was over I received an email from them with a new TSSA agreement that changes the late fee due date from the 16th to the 6th and in the body of the email it reads, “Ms. Kirksey, Please sign the attached lease and return to Macho Self Storage office no later than Feb 2nd, 2014. If not returned signed by Feb. 2nd, 2014, We will increase your rent to $85 per month. The $75 a month reflects signed leases. Without an updated signed monthly lease your monthly rent will be $85 as of Feb. 3rd, 2014.” Honestly I thought that as a part of customer service, a company is suppose to honor the agreement that was made even if it is a typo. Every website I have found Macho self storage they advertise 10 x 10 unit as $75.00, How can they even justify the rate increase?

  Price - 1/5 (Unfair price)

  Security - 3/5 (Secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 3/5 (Average)


Recommended: No

Comment from Macho Self Storage - Irving on Jan. 29, 2014

Fay, I enjoyed talking to you last week, and am so happy we worked everything out. Thanks for reaching out to me. Joel Ward Director Of Operations Macho Self Storage

3.5 out of 5 stars Dec. 7, 2013

Not fancy, but sufficient and well-priced.

The front desk help is very friendly and helpful. My unit was slightly dampish on the floor, but it was probably just concrete condensation from being so cold. The door is not super easy to open, but other than that, it is fine. Good price.

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Jun. 18, 2013

Bob was great! Good unit for the price, and the location is easy to get to.

  Price - 5/5 (Excellent value)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars May. 14, 2013

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Apr. 18, 2013

Very simple process to move in and very friendly managers willing to assist in any way

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Jul. 25, 2012

An absolute God send @ this time. I really need to get a storage and they made sure I did.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

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