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Issaquah Highlands Self Storage

910 NE High St, Issaquah, WA 98029

Hours

Office Hours
Sun 9:30 am - 5:00 pm
Mon 9:30 am - 6:00 pm
Tue 9:30 am - 6:00 pm
Wed 9:30 am - 6:00 pm
Thu 9:30 am - 6:00 pm
Fri 9:30 am - 6:00 pm
Sat 9:30 am - 6:00 pm
Access Hours
Sun 6:00 am - 10:00 pm
Mon 6:00 am - 10:00 pm
Tue 6:00 am - 10:00 pm
Wed 6:00 am - 10:00 pm
Thu 6:00 am - 10:00 pm
Fri 6:00 am - 10:00 pm
Sat 6:00 am - 10:00 pm

Features

Features
  • Truck rental available
  • Video cameras onsite
  • Electronic gate access
  • Fenced + lighted
  • Elevator
  • Handcarts available
  • Visa, Mastercard, AMEX and Discover credit cards accepted
  • Auto-pay available
  • Cash accepted
  • Rent due on same day each month per lease start
  • Checks accepted
  • Email billing available
  • 10% military discount (applies to active-duty, reserves, and veterans)
  • Paperwork can be done remotely
  • Moving supplies for sale
  • 10% senior discount

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At Issaquah Highlands Self Storage our customers are number one! We realize that we are in a competitive business and will do whatever it takes to earn and keep your business; that is why we offer the following features for our customers:

-Video Surveillance
-Onsite Personnel
-Delivery Acceptance
-Moving & Packing Supplies

Meet our knowledgeable and friendly on site managers always ready to assist you.

Help your fellow storage searchers make the right choice!

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Leave a review of Issaquah Highlands Self Storage

Customer Reviews of this Facility (12 )

4.0 out of 5 stars Mar. 13, 2014

Great

  Price - 5/5 (Excellent value)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: No

Comment from Issaquah Highlands Self Storage on Mar. 17, 2014

Dear Sean, I wanted to personally thank you for sharing your feedback regarding Issaquah Highlands Self Storage on SpareFoot. Our staff works hard to ensure that you have a positive experience, so it is most rewarding to hear that our customer service helped to make your storage experience special. Feel free to stop by the office the next time you are in as I would like to thank you again in person. In the meantime should you have any suggestions to make the experience even better, please let me know as we are always looking for ways to improve our customer service. Best regards, Chris Mihal Assistant Manager Issaquah Highlands Self Storage

5.0 out of 5 stars Feb. 12, 2014

The only part of my move that went off without a hitch!

Everything was exactly as expected. The unit was ready, the right size and super clean. There were no hidden fees, no unexpected expenses. So refreshing to have something go right.

  Price - 4/5 (Good value)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

Comment from Issaquah Highlands Self Storage on Jul. 2, 2014

Dear Lala,I wanted to personally thank you for sharing your feedback regarding Issaquah Newport Way Storage on SpareFoot. Our staff works hard to ensure that you have a positive experience, so it is most rewarding to hear that our customer service helped to make your storage experience special.Feel free to stop by the office the next time you are in as I would like to thank you again in person. In the meantime should you have any suggestions to make the experience even better, please let me know as we are always looking for ways to improve our customer service.Best regards,Jim KavneyProject ManagerIssaquah Highlands

5.0 out of 5 stars Jan. 28, 2014

  Price - 5/5 (Excellent value)

  Time on paperwork - 3/5 (About 20 minutes)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

Comment from Issaquah Highlands Self Storage on Jul. 2, 2014

Dear Yogesh,I wanted to personally thank you for sharing your feedback regarding Issaquah Newport Way Storage on SpareFoot. Our staff works hard to ensure that you have a positive experience, so it is most rewarding to hear that our customer service helped to make your storage experience special.Feel free to stop by the office the next time you are in as I would like to thank you again in person. In the meantime should you have any suggestions to make the experience even better, please let me know as we are always looking for ways to improve our customer service.Best regards,Jim KavneyProject ManagerIssaquah Highlands

5.0 out of 5 stars Jun. 6, 2013

This couldn't have been more perfect. Great location, price and very clean. At first I thought it might be difficult to load and unload but it's okay with the back entrance access.

  Price - 4/5 (Good value)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

Comment from Issaquah Highlands Self Storage on Jun. 11, 2013

Hi Barb, Thank you for taking the time to review our facility on SpareFoot, that really means a lot to us. We appreciate your business and will do everything we can to provide you with the best service possible. If you have any questions or need assistance, our friendly staff is available to serve you from 9:30am to 6:00pm Monday through Saturday and Sundays 9:30-5. Thank you for storing with Issaquah Highlands Self Storage!

4.0 out of 5 stars May. 5, 2013

Staff was very kind and helpful.

  Price - 3/5 (Fair price)

  Time on paperwork - 3/5 (About 20 minutes)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

Comment from Issaquah Highlands Self Storage on Jul. 2, 2014

Dear Steve Bishop,I wanted to personally thank you for sharing your feedback regarding Issaquah Newport Way Storage on SpareFoot. Our staff works hard to ensure that you have a positive experience, so it is most rewarding to hear that our customer service helped to make your storage experience special.Feel free to stop by the office the next time you are in as I would like to thank you again in person. In the meantime should you have any suggestions to make the experience even better, please let me know as we are always looking for ways to improve our customer service.Best regards,Jim KavneyProject ManagerIssaquah Highlands

5.0 out of 5 stars Mar. 19, 2013

The people in the office were great! They were fast and efficient and got me out of there quickly. Moving in was a breeze and the facility was clean and in working order.

  Price - 4/5 (Good value)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

Comment from Issaquah Highlands Self Storage on Jul. 2, 2014

Dear Karen,I wanted to personally thank you for sharing your feedback regarding Issaquah Newport Way Storage on SpareFoot. Our staff works hard to ensure that you have a positive experience, so it is most rewarding to hear that our customer service helped to make your storage experience special.Feel free to stop by the office the next time you are in as I would like to thank you again in person. In the meantime should you have any suggestions to make the experience even better, please let me know as we are always looking for ways to improve our customer service.Best regards,Jim KavneyProject ManagerIssaquah Highlands

4.5 out of 5 stars Apr. 23, 2012

God provided a need

Recently laid off, single mom with two small children, forced to move into a smaller place, Highlands Storage was such a blessing. While the price was a bit out of my price range the convenience and wonderful customer service was what led us to this facility.

  Price - 3/5 (Average)

  Time on paperwork - 4/5 (Under 5 minutes)

  Security - 5/5 (Very secure)

  Service - 5/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

Comment from Issaquah Highlands Self Storage on Jul. 2, 2014

Dear Allison Hopkins,I wanted to personally thank you for sharing your feedback regarding Issaquah Newport Way Storage on SpareFoot. Our staff works hard to ensure that you have a positive experience, so it is most rewarding to hear that our customer service helped to make your storage experience special.Feel free to stop by the office the next time you are in as I would like to thank you again in person. In the meantime should you have any suggestions to make the experience even better, please let me know as we are always looking for ways to improve our customer service.Best regards,Jim KavneyProject ManagerIssaquah Highlands

5.0 out of 5 stars Apr. 21, 2012

Dependable and Affordable

Always a pleasure to deal with staff and the convenience of self entry after hours to this facility make it very nice to use.

  Price - 5/5 (Great value)

  Time on paperwork - 5/5 (Under 5 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

Comment from Issaquah Highlands Self Storage on Jul. 2, 2014

Dear Sarah,I wanted to personally thank you for sharing your feedback regarding Issaquah Newport Way Storage on SpareFoot. Our staff works hard to ensure that you have a positive experience, so it is most rewarding to hear that our customer service helped to make your storage experience special.Feel free to stop by the office the next time you are in as I would like to thank you again in person. In the meantime should you have any suggestions to make the experience even better, please let me know as we are always looking for ways to improve our customer service.Best regards,Jim KavneyProject ManagerIssaquah Highlands

4.5 out of 5 stars Apr. 21, 2012

Great facility

The staff is super friendly, love the location and convenience or driving right up to the door. It is always very clean!!

  Price - 4/5 (Great value)

  Time on paperwork - 4/5 (Under 5 minutes)

  Security - 5/5 (Very secure)

  Service - 5/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

Comment from Issaquah Highlands Self Storage on Jul. 2, 2014

Dear Linda Ramirez,I wanted to personally thank you for sharing your feedback regarding Issaquah Newport Way Storage on SpareFoot. Our staff works hard to ensure that you have a positive experience, so it is most rewarding to hear that our customer service helped to make your storage experience special.Feel free to stop by the office the next time you are in as I would like to thank you again in person. In the meantime should you have any suggestions to make the experience even better, please let me know as we are always looking for ways to improve our customer service.Best regards,Jim KavneyProject ManagerIssaquah Highlands

4.5 out of 5 stars Apr. 20, 2012

Friendly service, clean, easy access

KJ was very helpful in helping us decide which size unit we would need. The place is always clean when we stop by. Plenty of parking and the covered loading/unloading area makes it easy to stay dry and get in and out quickly.

  Price - 4/5 (Great value)

  Time on paperwork - 4/5 (Under 5 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

Comment from Issaquah Highlands Self Storage on Jul. 2, 2014

Dear Jay

4.5 out of 5 stars Apr. 20, 2012

Friendly, clean, convient

I have used several storage facilities and Issaquah Highlands is by far the best. Very clean and secure. Staff excellent. Sometimes it would be better if there was more parking for unloading, but a minor issue.

  Price - 4/5 (Great value)

  Time on paperwork - 4/5 (Under 5 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

Comment from Issaquah Highlands Self Storage on Jul. 2, 2014

Dear Gary Pettit,I wanted to personally thank you for sharing your feedback regarding Issaquah Newport Way Storage on SpareFoot. Our staff works hard to ensure that you have a positive experience, so it is most rewarding to hear that our customer service helped to make your storage experience special.Feel free to stop by the office the next time you are in as I would like to thank you again in person. In the meantime should you have any suggestions to make the experience even better, please let me know as we are always looking for ways to improve our customer service.Best regards,Jim KavneyProject ManagerIssaquah Highlands

4.0 out of 5 stars Apr. 19, 2012

Very pleased with facility and service

I moved from a different storage facility to Issaquah Highlands Self Storage. I have been very impressed with the service, flexibility of the staff as well as the security and ease of use of the facility itself.

The driveway, big doors, access to carts and huge elevators have made getting my stuff in and out very easy.

  Price - 4/5 (Great value)

  Time on paperwork - 4/5 (Under 5 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

Comment from Issaquah Highlands Self Storage on Jul. 2, 2014

Dear Steve Luper,I wanted to personally thank you for sharing your feedback regarding Issaquah Newport Way Storage on SpareFoot. Our staff works hard to ensure that you have a positive experience, so it is most rewarding to hear that our customer service helped to make your storage experience special.Feel free to stop by the office the next time you are in as I would like to thank you again in person. In the meantime should you have any suggestions to make the experience even better, please let me know as we are always looking for ways to improve our customer service.Best regards,Jim KavneyProject ManagerIssaquah Highlands

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