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National Mini Storage - Kalamazoo

2135 S Sprinkle Rd, Kalamazoo, MI 49001 (269) 795-6751

Hours

Office Hours
Sun 11:00 am - 3:00 pm
Mon 9:30 am - 6:00 pm
Tue 9:30 am - 6:00 pm
Wed 9:30 am - 6:00 pm
Thu 9:30 am - 6:00 pm
Fri 9:30 am - 6:00 pm
Sat 8:00 am - 4:30 pm
Access Hours
Sun 6:00 am - 9:00 pm
Mon 6:00 am - 9:00 pm
Tue 6:00 am - 9:00 pm
Wed 6:00 am - 9:00 pm
Thu 6:00 am - 9:00 pm
Fri 6:00 am - 9:00 pm
Sat 6:00 am - 9:00 pm

Features

Features
  • Video cameras onsite
  • Electronic gate access
  • Fenced + lighted
  • Visa, Mastercard, AMEX and Discover credit cards accepted
  • Auto-pay available
  • Cash accepted
  • Rent due on same day each month per lease start
  • Checks accepted
  • Email billing available
  • Manager lives on-site
  • Moving supplies for sale

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Month to Month Leases
Computerized Entry Systems
On-Site Resident Manager
Online Rent Payments
Boxes and Packing Supplies
No Security Deposits
Automatic Monthly Billing
Access 7 Days a Week

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Customer Reviews of this Facility (7 )

4.0 out of 5 stars Aug. 6, 2014

Derek was helpful, and friendly.

  Price - 3/5 (Fair price)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Jul. 31, 2013

  Price - 3/5 (Fair price)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Jul. 16, 2013

My first time with a storage unit I thought that it was pretty decent in cleaning. I have a unit that is indoors and it is pretty hot in there so that was one thing I did not like, it made moving my stuff in difficult because it was so hot. But overall I didn't experience any other difficulties

  Price - 3/5 (Fair price)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

0.5 out of 5 stars May. 21, 2012

Stay away

I rented a unit and on the day I was moving out-I had the remainder of my belongings stolen-the manager was useless. He was very uncooperative. I had water damage to some of my belongings and there are only video cameras to record who goes in and out-not by the units themselves. Also-despite their posted hours-half the time nobody was in the office and I had to wait for an hour or more for them to return.

  Price - 3/5 (Average)

  Time on paperwork - 3/5 (Average)

  Security - 3/5 (Average)

  Service - 3/5 (Average)

  Cleanliness - 3/5 (Average)


Recommended: No

2.0 out of 5 stars Aug. 10, 2011

not bad

even if you make a reservation, you will wait for hours at the office just to get your unit... I do not have an issue with anything but the waiting I did and the confusion of the person at the office as well... Other than that, it is a good place to me so far.

0.0 out of 5 stars Jun. 23, 2011

Buyer beware

Read everything these guys give you after they explain it because my experience is one of bait and switch. After I got a storage unit and paid by credit card I made sure that I explained that I was not going to be in town so I wanted automatic payment. I guess I should have ready what I signed because apparently they set me up for no statements and no automatic payment. I didn't find this out until a month or two after the next payment was due. Of course at that point the late fees were already racking up. They insisted that I had been called much earlier and received a letter but miraculously only the second letter and call ever made it to me even though they claim they used the same phone number, us mail and email addresses. After I tried to insist that they reverse all the late fees things got nasty. I was told by Heather that her boss routinely refuses to waive anything more than one fee. At this point I'm probably stuck with them all the late fees. Buyer beware with this outfit.

4.5 out of 5 stars May. 8, 2011

Very friendly and great service

The staff was very friendly and we got a lot of reminder emails of our reservation.

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