Storage Post - Kenner

300 23rd St
Kenner, LA 70062

Overall Average: N/A
Average Value: 4.38 out of 5
Average Time Spent on Paperwork: 4 out of 5
Average Security: 3.63 out of 5
Average Service: 3.71 out of 5
Average Cleanliness: 3.83 out of 5

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Customer Reviews of Storage Post - Kenner (8)

5.0 out of 5 stars
Oct. 2, 2013

It was easy and fast. The lady was super nice too.

  Price - 5/5 (Excellent value)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

Recommended: Yes

3.0 out of 5 stars
Sep. 6, 2013

It was great==

It was difficult to find, but everything went well.

  Price - 4/5 (Good value)

  Time on paperwork - 3/5 (About 20 minutes)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)

Recommended: Yes

1.0 out of 5 stars
Melvin Lister
Jun. 22, 2012

Don't trust the Internet Reservations
This site seems to have good intentions, but VERY POOR CUSTOMER SERVICE. The prices are good with the online discounts, but we are on reservation #3 and the facility itself has yet to have the size unit we have reserved. We have large items that we need outside access for and this is not available either. We are moving from out of state and neither the website nor the facility have been accommodating. No one is taking responsibility for the FALSE ADVERTISING that is happening on the website. There is GROSS MISCOMMUNICATION between the representative (website) and the facility. We have already made arrangements with the moving company, so it is a done deal. Lesson Learned: CALL THE FACILITY BEFORE COUNTING ON THE UNIT TO BE AVAILABLE!!!!

  Price - 4/5 (Good value)

  Time on paperwork - 3/5 (About 20 minutes)

  Security - 3/5 (Secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 3/5 (Average)

Recommended: No

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