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LifeStorage of Spring Valley

9227 West Flamingo Road, Las Vegas, NV 89147 Map It

Hours

Office Hours
Sun 11:00 am - 5:00 pm
Mon 9:00 am - 6:00 pm
Tue 9:00 am - 6:00 pm
Wed 9:00 am - 6:00 pm
Thu 9:00 am - 6:00 pm
Fri 9:00 am - 6:00 pm
Sat 9:00 am - 5:00 pm
Access Hours
Sun 5:00 am - 11:00 pm
Mon 5:00 am - 11:00 pm
Tue 5:00 am - 11:00 pm
Wed 5:00 am - 11:00 pm
Thu 5:00 am - 11:00 pm
Fri 5:00 am - 11:00 pm
Sat 5:00 am - 11:00 pm

Features

Features
  • Video cameras onsite
  • Electronic gate access
  • Fenced + lighted
  • Elevator
  • 24-hour access (with manager approval)
  • Handcarts available
  • Accepts mail/packages for tenants
  • Visa, Mastercard, AMEX and Discover credit cards accepted
  • Auto-pay available
  • Cash accepted
  • Rent due on same day each month per lease start
  • Checks accepted
  • Email billing available
  • Moving supplies for sale
  • Vehicle Storage (title must match renter, vehicle must be running, vehicle requires insurance, vehicle requires registration and vehicle requires title)

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Customer Reviews

4 out of 5
15 Reviews
100% of respondents would recommend this facility to a friend.
Pros
  • Good Value (13)
  • Secure (10)
  • Good Service (14)
  • Clean (13)
Cons
  • N/A
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Customer Reviews of this Facility (15 )

Help your fellow storage searchers make the right choice!

5.0 out of 5 stars Nov. 25, 2014

this place is perfect!

I love this place its very clean to keep my stuff. Its such a great affordable price and the customer service there is amazing they will help you with. What ever it is you need. Thanks

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Nov. 13, 2014

I am very pleased with my experience, the staff was very helpful and pleasant to deal with , I have no complaints

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Oct. 21, 2014

very professional & helpful

  Price - 4/5 (Good value)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

3.0 out of 5 stars Oct. 15, 2014

The price online and the price offer by employee onsite of LifeStorage of Spring Valley was different. Online price was $25.00 w/ no mention of 50% off for the 1st 3mo. Rebate of first months rent. When the employee onsite offered 50% off the 1st 3mo., I didn't realize the $25 was the 50% off price. Online there was no mention of mandatory customer protection insurance or disc lock purchase. The customer should have the option to decline insurance if he/she feels the property they own is less than the minimum of $3000 customer protection insurance and bring their own lock. When this option is available please notify. This will help my budget.
On my second visit to my unit I realized the disc lock I was sold came w/ a spare key that did not work. I mention this fact to the employee, Ashley, onsite to get my lock exchanged. I was annoyed, the lack of authority, she had to exchange the lock that day and write a report about the incident. She took four days to get authority from the owner to simple exchange a unsatisfactory lock to one that works. Everybodys time and fuel is expensive. Now I need to schedule time out of my busy life and resources to go exchange a faulty lock. We all would have saved time and expense, if she just had exchange the faulty lock with a working lock and written a report of the incident when it happened. Please train your employees to value their customers time and give them the authority to make sound judgment and write a report to explain their decisions.
The individual units can use more light. The only source of light runs along the walkway. There is no outlet to plug in a light or over head lights in the units.
So far the area near my unit is kept very neat and clean. Thank you.

  Price - 2/5 (A little steep)

  Security - 2/5 (Somewhat secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

5.0 out of 5 stars Sep. 26, 2014

Excellent Storage Facility with Great Price.

Very Clean and Modern Facility, Lowest Price in Area, Very Helpful and Friendly Staff.
Highly Recommended.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Sep. 15, 2014

Ashley Green showed me the unit,help me with my paper work, explained every thing I needed to know,she was also very nice young lady

  Price - 5/5 (Excellent value)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Sep. 4, 2014

Staff was helpful and great at move in. They had a great promotion going on for the unit and I am happy with the experience.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Sep. 3, 2014

Great experience would recommend facility to purchase an additional flat push cart

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Aug. 27, 2014

Staff was very nice and helpful. We opted for a different unit and Scott quickly changed everything and signed us the new unit

  Price - 5/5 (Excellent value)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Aug. 5, 2014

Great place

Clean, easy, good location. Perhaps a little tricky to find as it's tucked in off the main drag. Made an online reservation and was in a unit in a few hours. Friendly helpful agents and clean facility. There was one fee not disclosed on the web, or at least I didn't see it until going over the rental agreement. That said they've still got about the best competitive rate around and it's only month to month. A recommended spot in my opinion. Thanks Life Storage.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Aug. 3, 2014

Very helpfull staff. Patient when we realise we need a larger storage. Very secure, an clean. Great value and they hv specials going on that u don't always know from there website

  Price - 4/5 (Good value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

3.0 out of 5 stars Jul. 19, 2014

average,......

  Price - 2/5 (A little steep)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

3.5 out of 5 stars Jun. 29, 2014

Thank you

Was further than I wanted but hopefully the $ I save will b worth it...need another csr...

  Price - 4/5 (Good value)

  Security - 5/5 (Extremely secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Jun. 15, 2014

Customer service was amazing! I received many reminders about when it was time to move in. The store manager was very informative and beyond helpful! She even helped me get a heavy tote off the top of my car! Glad I chose this facility!

  Price - 4/5 (Good value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 3/5 (Average)


Recommended: Yes

4.0 out of 5 stars May. 31, 2014

I called on Memorial Day and got the customer service main offices they took my call quickly and found and reserved me a unit and found me an open facility I immediately drive over spent less than 10 min to fill out paperwork and started to load my new unit great service Patrick R

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes