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U-STOR-IT Lisle

2100 Ogden Ave, Lisle, IL 60532 Map It 1 (844) 611-1271

Hours

Office Hours
Sun 10:00 am - 2:00 pm
Mon 9:00 am - 6:00 pm
Tue 9:00 am - 6:00 pm
Wed 9:00 am - 6:00 pm
Thu 9:00 am - 6:00 pm
Fri 9:00 am - 6:00 pm
Sat 9:30 am - 5:00 pm
Access Hours
Sun 6:00 am - 10:00 pm
Mon 6:00 am - 10:00 pm
Tue 6:00 am - 10:00 pm
Wed 6:00 am - 10:00 pm
Thu 6:00 am - 10:00 pm
Fri 6:00 am - 10:00 pm
Sat 6:00 am - 10:00 pm

Features

Features
  • Video cameras onsite
  • Electronic gate access
  • Fenced + lighted
  • 24-hour access (for specific units)
  • Handcarts available
  • Visa, Mastercard and AMEX credit cards accepted
  • Cash accepted
  • Rent due on same day each month per lease start
  • Checks accepted
  • Paperwork can be done remotely
  • Vehicle Storage (title must match renter, vehicle must be running, vehicle requires insurance, vehicle requires registration and vehicle requires title)
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5' x 5' Unit

  • Climate Controlled,
  • Interior,
  • Swing Door,
  • 1st Floor

$55.00
$49.00
per month
Online Special!

5' x 10' Unit

  • Outdoor Access

$99.00
$89.00
per month
Online Special!

10' x 10' Unit

  • Outdoor Access

$139.00
$110.00
per month
Online Special!

10' x 20' Unit

  • Outdoor Access

$199.00
$175.00
per month
Online Special!

10' x 15' Unit

  • Outdoor Access

$209.00
$184.00
per month
Online Special!

10' x 25' Unit

  • Outdoor Access

$279.00
$269.00
per month
Online Special!

10' x 30' Unit

  • Outdoor Access

$319.00
$299.00
per month
Online Special!

Whether you are heading off to college, moving into a new house or even just cleaning out your garage, U-Stor-It of Lisle is here to help you along the way. We are dedicated to providing you with the best in self storage. We offer climate controlled storage units in a clean, secure environment. Our state-of-the-art facility features 24 hour security monitoring, access 7 days a week, and ground level units.

Serving the Lisle area including Naperville, Downers Grove, Woodridge and nearby communities.

Customer Reviews

4 out of 5
10 Reviews
80% of respondents would recommend this facility to a friend.
Pros
  • Good Value (7)
  • Secure (7)
  • Good Service (7)
  • Clean (7)
Cons
  • N/A
Help your fellow storage searchers make the right choice!

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Customer Reviews of this Facility (10 )

Help your fellow storage searchers make the right choice!

5.0 out of 5 stars Oct. 7, 2014

Excellent staff and great drive up rooms.

Everything is great here. I really appreciate the staff for helping me on my move.

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Sep. 3, 2014

Easy access, secure, very friendly staff!

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

3.0 out of 5 stars Jul. 17, 2014

Everything about the storage unit itself was fine. The problem I had was when I booked it online I got a great deal, but when I actually went in for the paper work a week later they did not honor my online rate and told me I would have to pay 20 a month more than I expected. I was not pleased.

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 2/5 (Somewhat unhelpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

0.5 out of 5 stars Jul. 11, 2014

Not a Happy Customer

I've been a renter here for a while and have also incurred the huge monthly rate increase. I'm certainly not opposed to paying a little more each year, but to get such a large amount thrown at me all at once just wasn't fair. In what little I've been able to get out of the manager it's all about collecting more money because of supply and demand. It's too bad. Unfortunately I can't move into a smaller unit to keep my price down, I just have too much stuff at this time. I guess I'll have to start looking for another place to keep my stuff, hopefully with a company that treats its loyal customers better.

  Price - 1/5 (Unfair price)

  Security - 3/5 (Secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 3/5 (Average)


Recommended: No

0.5 out of 5 stars Jun. 26, 2014

Unfair Rate Increase

On May 29, 2014 I received a "Rate Change Notice" in the mail stating that "In order to maintain our high standards and provide you with the customer service you deserve, we find it necessary to increase your monthly rental rate effective June 28, 2014." The rate change went from $70 to $89 a month!! 27% or $228 more a year for a 10x5 storage unit over the course of a year, out of the blue. First I called the Clybourn number provided. Whoever answered the phone there acted as they knew nothing about it and said I needed to contact the Lisle manager and said they would forward my number to them, I waited, a little over a week, no response from Lisle. I then emailed my dissatisfaction to the [email address withheld] email address, again, almost a week, no response. Next I went into the office and talked to the manager Duane, he gave me the song and dance about cost of living increases, yada yada, I pushed more and said your bills have gone up 27% in 2 years? He fumbled around and said, "well we are trying to stay competitive with the other storage facilities" and proceeded to tell me how much more my unit would cost down the street. I thought staying competitive was keeping your costs low and I asked him, "so basically this is a cash grab, your competitors are charging more than you so you want more money too?" He said "yes." I explained my displeasure, said they are lying to their customers about providing better customer service since I couldn't even get a phone call back or an email, and demanded to talk to an owner or a manager.

  Price - 1/5 (Unfair price)

  Security - 2/5 (Somewhat secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 2/5 (Somewhat dirty)


Recommended: No

Comment from U-STOR-IT Lisle on Jun. 30, 2014

Hello Nick, We thank you for taking the time to discuss your year-long rental with us. While we do understand your frustration towards rental rate changes, this is the standard process of all storage rentals. We do offer competitive rates in this area on premium secure self storage units that are of the highest quality. This size unit that you are currently in is an extremely high in demand product with little to no inventory in the area. If the cost is more than your budget then we do also have the option for you two downsize to more affordable spaces between $59 to $68 if you want to ask the Manager about a transfer. We do offer premium climate controlled, highly secured, clean & well lit self storage that is one of the highest quality facilities in all of Chicagoland. We would like for you to stay with us a long term tenant and want to thank you for trusting your belongings with us for over a year now.

5.0 out of 5 stars Jan. 9, 2014

When I booked online, Dennis called me right back and when I went in to sign the paperwork Duane showed me the unit (I had a choice of two in my requested size) and he had me fill out the paperwork. Easy as could be. We move in this weekend.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

Comment from U-STOR-IT Lisle on Jan. 10, 2014

Barb, Thank you for taking the time to let others know about our facility in Lisle. We are so happy that you received great customer service and feel comfortable in our facility! We look forward to continue to offer the same great service while you store with us.

5.0 out of 5 stars Jul. 2, 2013

  Price - 4/5 (Good value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

Comment from U-STOR-IT Lisle on Jul. 2, 2013

Thank you for taking the time to review us here at U-Stor-It ! We are happy to have you as a customer!

5.0 out of 5 stars Jun. 1, 2013

Excellent, great location

I was amazed at how fast I was out of there. I was able to reserve on line. This facility is the cleanest I have seen and I love all the security! Highly recommend!

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Feb. 22, 2013

Squeky Clean and Bright

This place really is clean, brightly lit and a fortress. Everything we wanted in a storage!

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Jan. 23, 2013

Warm Inside! Very Secure!

This place is inside and warm! It's below 0 outside today and feels like summer inside! On a cold rainy day last fall our movers drove the 18 wheeler right inside to unload when we moved in. Our movers love this place now. The staff is always available and very nice. We feel very safe walking these halls and knowing our stuff is safe here. We tell everyone we know about UStorit and to rent here.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

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