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Storage Masters - O'Fallon

2601 E Terra Ln, O'Fallon, MO 63366 Map It 1 (844) 611-1271

Hours

Office Hours
Sun 12:00 pm - 4:00 pm
Mon 9:00 am - 6:00 pm
Tue 9:00 am - 6:00 pm
Wed 9:00 am - 6:00 pm
Thu 9:00 am - 6:00 pm
Fri 9:00 am - 6:00 pm
Sat 9:00 am - 6:00 pm
Access Hours
Sun 12:00 am - 12:00 am
Mon 12:00 am - 12:00 am
Tue 12:00 am - 12:00 am
Wed 12:00 am - 12:00 am
Thu 12:00 am - 12:00 am
Fri 12:00 am - 12:00 am
Sat 12:00 am - 12:00 am

Features

Features
  • Free use of truck (20-mile limit, tenant must refuel)
  • Video cameras onsite
  • Electronic gate access
  • Fenced + lighted
  • Elevator
  • 24-hour access
  • Handcarts available
  • Accepts mail/packages for tenants
  • Visa, Mastercard, AMEX and Discover credit cards accepted
  • Auto-pay available
  • Cash accepted
  • Rent due on same day each month per lease start
  • Checks accepted
  • Email billing available
  • 10% military discount (applies to active-duty only)
  • Moving supplies for sale
  • Vehicle Storage (title must match renter, vehicle must be running, vehicle requires insurance, vehicle requires registration and vehicle requires title)
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Call SpareFoot now or reserve with us online to secure the rates below.

5' x 7½' Unit

  • 1st Floor,
  • 24 Hour Access,
  • Interior,
  • Roll Up Door

$63.00
$55.00
per month

5' x 7½' Unit

  • 24 Hour Access,
  • 2nd Floor,
  • Climate Controlled,
  • Interior,
  • Roll Up Door

$69.00
$60.00
per month

5' x 10' Unit

  • 24 Hour Access,
  • 2nd Floor,
  • Interior,
  • Roll Up Door

$71.00
$62.00
per month

5' x 10' Unit

  • 1st Floor,
  • 24 Hour Access,
  • Interior,
  • Roll Up Door

$83.00
$72.00
per month

5' x 15' Unit

  • 1st Floor,
  • 24 Hour Access,
  • Interior,
  • Roll Up Door

$83.00
$72.00
per month

5' x 10' Unit

  • 24 Hour Access,
  • 2nd Floor,
  • Climate Controlled,
  • Electricity,
  • Interior,
  • Roll Up Door

$83.00
$73.00
per month

10' x 5' Unit

  • 1st Floor,
  • 24 Hour Access,
  • Climate Controlled,
  • Interior,
  • Roll Up Door

$89.00
$77.00
per month

10' x 7½' Unit

  • 1st Floor,
  • 24 Hour Access,
  • Interior,
  • Roll Up Door

$91.00
$79.00
per month

10' x 10' Unit

  • 24 Hour Access,
  • 2nd Floor,
  • Interior,
  • Roll Up Door

$97.00
$84.00
per month

10' x 10' Unit

  • 1st Floor,
  • 24 Hour Access,
  • Interior,
  • Roll Up Door

$117.00
$102.00
per month

10' x 10' Unit

  • 1st Floor,
  • 24 Hour Access,
  • Climate Controlled,
  • Interior,
  • Roll Up Door

$137.00
$119.00
per month

• FREE MOVE IN TRUCK
• FREE DISC LOCK 

• NO ADMIN FEE
• NO DEPOSIT
• CLIMATE/HUMIDITY CONTROL
• SIZE GUARANTEE
• SKYLIGHTS
• SHELVING = 15% MORE STORAGE
• EXTRA HIGH CEILINGS
• FORTRESS STYLE CONSTRUCTION
• KEYPAD ENTRY (COMPUTER CONTROLLED)
• 24-HOUR SURVEILLANCE CAMERAS
• NEIGHBORHOOD STORAGE WATCH
• STORAGE PROTECTION PLAN
• MAJOR CREDIT CARD (VISA, MASTERCARD,
DISCOVER, AMERICAN EXPRESS)
• GUARANTEED NO LATE FEES WITH AUTO PAY
• LIGHTED HALLWAYS
• DOOR MAGNETS
• REFERRAL PROGRAM
• BOXES & MOVING SUPPLIES

Please be aware that a $10 deposit will be required to hold the unit. We'll contact you after you place your reservation to follow up.

Customer Reviews

3.5 out of 5
13 Reviews
77% of respondents would recommend this facility to a friend.
Pros
  • Good Value (7)
  • Secure (8)
  • Good Service (10)
  • Clean (10)
Cons
  • N/A
Help your fellow storage searchers make the right choice!

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Customer Reviews of this Facility (17 )

Help your fellow storage searchers make the right choice!

4.0 out of 5 stars Nov. 7, 2014

  Price - 2/5 (A little steep)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.5 out of 5 stars Aug. 14, 2014

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Aug. 12, 2014

easy and very helpful and responsive office attendant.

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Jul. 31, 2014

Awesome experience. Very relieved.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

0.5 out of 5 stars Jul. 22, 2014

HORRIBLE!

The WORST place to store your things! I paid for a climate controlled unit for 4 months. When I moved my stuff it was molded! O had to throw about half of my items in the trash. They will not do anything about it and the manager wont even answer my calls. When I called him he "acted" as if he could not hear me. BEWARE!!

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 2/5 (Somewhat dirty)


Recommended: No

Comment from Storage Masters - O'Fallon on Jul. 28, 2014

We truly regret that any of our customers have an unpleasant experience with us. This customer moved her possessions off the property when our office was closed. We did not have an opportunity to view the items so we could evaluate the situation, nor were we able to take pictures of the property before it was removed. Our Site Manager and Maintenance Supervisor both inspected the unit when empty and could not find any areas that were leaking. After a detailed inspection of the floor, walls and ceiling, we were unable to find any mold or moisture in the unit. The customer has moved out of our area thus making follow up difficult. However, even if they remained close by, once items are moved off the property without affording us the opportunity to inspect them, our ability to verify damage and determine cause is no longer possible.

4.5 out of 5 stars Jun. 14, 2014

Good Location and Prices Friendly Associates

I was in a hurry to find a storage unit. the first place i went didn't have any the size I needed. Went to Storage Masters. They actually had 4 and I was shown all 4 before making my decision. It was quick and painless. The people that I dealt with were very pleasant and friendly.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

0.5 out of 5 stars Feb. 21, 2014

Do NOT use storage masters! Rip-off artists and jerk of an owner! Yes, I am VERY dissatisfied!

  Price - 1/5 (Unfair price)

  Security - 3/5 (Secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 3/5 (Average)


Recommended: No

5.0 out of 5 stars Jan. 28, 2014

We love it here!!

My husband & I had a storage unit a few years ago at a different location. After reviewing the prices we realized we were being over charged. I finally feel like I am getting my money's worth. It is very secure and very clean. The paperwork was quick and easy. They also provide a free truck to move your things. So happy with our decison to go with Storage Master's! The staff is amazing too!

  Price - 4/5 (Good value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Jan. 16, 2014

It was a pleasant experience thank god cuz moving items is very stressful. I was happy it took like time to get in and out! Also great staff!! Very helpful, efficient, and friendly!

  Price - 4/5 (Good value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.5 out of 5 stars Nov. 22, 2013

Great Value!

I am very happy we chose this facility. Jody was super friendly and helpful! I did everything on-line but she called before my move-in day to see if I had any questions. I told her I would be in Saturday to complete the paperwork even though we weren't moving our things in until Monday. When I got there everything was ready to go. It only took about 15 minutes! I could not believe how clean the unit was. We feel we are getting great value for the money and the staff is super!

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars May. 7, 2013

The paperwork would not have taken so long, but they had a new person training. The facility is nice, clean and secure.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

1.0 out of 5 stars May. 1, 2013

Will never go back and moving stuff out as soon as my paid rent is up

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 3/5 (Average)


Recommended: No

Comment from Storage Masters - O'Fallon on May. 1, 2013

We go to great lengths to accommodate our customers and are very detailed with our explanation of policies here at Storage Masters. This customer borrowed our move in truck with a four hour limit and was advised that another customer was scheduled immediately after the time slot ended. When the truck was returned late, creating a major inconvenience for the waiting customer, and after several calls from the store manager, we applied charges as stated when the truck was checked out. It's never a good thing to have an unhappy customer but we as employees are forced to comply with company policy and we ask that our customers do the same.

4.0 out of 5 stars Oct. 2, 2012

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes