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Trojan Storage of West Ontario

701 S Palmetto Ave, Ontario, CA 91762 Map It (909) 726-7204

Hours

Office Hours
Sun 9:00 am - 6:00 pm
Mon 9:00 am - 6:00 pm
Tue 9:00 am - 6:00 pm
Wed 9:00 am - 6:00 pm
Thu 9:00 am - 6:00 pm
Fri 9:00 am - 6:00 pm
Sat 9:00 am - 6:00 pm
Access Hours
Sun 7:00 am - 8:00 pm
Mon 7:00 am - 8:00 pm
Tue 7:00 am - 8:00 pm
Wed 7:00 am - 8:00 pm
Thu 7:00 am - 8:00 pm
Fri 7:00 am - 8:00 pm
Sat 7:00 am - 8:00 pm

Features

Features
  • Free use of truck (tenant must refuel)
  • Video cameras onsite
  • Electronic gate access
  • Fenced + lighted
  • 24-hour access (for additional $30.00 per month)
  • Handcarts available
  • Accepts mail/packages for tenants
  • Visa, Mastercard, AMEX and Discover credit cards accepted
  • Auto-pay available
  • Spanish speakers on staff
  • Cash accepted
  • Rent due on 1st of each month
  • Checks accepted
  • Email billing available
  • 10% military discount (applies to active-duty and veterans only)
  • Paperwork can be done remotely
  • Manager lives on-site
  • Moving supplies for sale
  • 5% senior discount
  • Vehicle Storage (title must match renter, vehicle must be running, vehicle requires insurance, vehicle requires registration and vehicle requires title)

Lowest Price Guaranteed

SpareFoot will never be beat on price. Click for details.

Call SpareFoot now or reserve with us online to secure the rates below.

5' x 7' Unit

  • Interior,
  • Alarm,
  • Roll Up Door,
  • 1st Floor

The second full month free

$57.00
$48.45
per month
Online Special!

5' x 10' Unit

  • Drive Up Access,
  • Alarm,
  • Roll Up Door,
  • Premium Location

The second full month free

$77.00
$65.45
per month
Online Special!

5' x 15' Unit

  • Drive Up Access,
  • Alarm,
  • Roll Up Door

The second full month free

$90.00
$76.50
per month
Online Special!

10' x 10' Unit

  • Interior,
  • Alarm,
  • Roll Up Door,
  • 1st Floor

The second full month free

$118.00
$100.30
per month
Online Special!

10' x 12' Unit

  • Drive Up Access,
  • Alarm,
  • Roll Up Door

The second full month free

$127.00
$107.95
per month
Online Special!

8' x 15' Unit

  • Drive Up Access,
  • Alarm,
  • Roll Up Door

The second full month free

$135.00
$114.75
per month
Online Special!

10' x 10' Unit

  • Drive Up Access,
  • Alarm,
  • Roll Up Door

The second full month free

$185.00
$157.25
per month
Online Special!

10' x 20' Unit

  • Drive Up Access,
  • Alarm,
  • Roll Up Door

The second full month free

$185.00
$157.25
per month
Online Special!

15' x 20' Unit

  • Drive Up Access,
  • Alarm,
  • Roll Up Door

The second full month free

$260.00
$221.00
per month
Online Special!

No rent raise for one year!
ALL GROUND LEVEL Property
FREE MOVE-IN TRUCK
State-of-the-Art Security
Clean & Well Lit Property
Professional Management

Customer Reviews

4 out of 5
12 Reviews
83% of respondents would recommend this facility to a friend.
Pros
  • Good Value (9)
  • Good Service (9)
  • Clean (10)
Cons
  • N/A
Help your fellow storage searchers make the right choice!

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Customer Reviews of this Facility (12 )

5.0 out of 5 stars Sep. 22, 2014

Great people!
Actual size of unit was closer to marketed size than any other unit I've ever looked at or rented.
To me this is a big deal!

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Aug. 11, 2014

They have been wonderful and very helpful to me.

I like the ontario Trojan storage in ontario. They have been very understanding and try to accommodate me in any way that they can.

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Aug. 11, 2014

  Price - 5/5 (Excellent value)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Aug. 6, 2014

I am very happy with this storage facility. The staff treated me great and were very helpful and fast.

  Price - 5/5 (Excellent value)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Jul. 15, 2014

Excellent

  Price - 5/5 (Excellent value)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.5 out of 5 stars Jul. 11, 2014

Happy with service and hours.

Frank was very pleasant and helpful. Happy with service, facility and hours.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

1.0 out of 5 stars Jan. 16, 2014

Lied too and ripped off

I paid for a storage and at last minute i was told that its Only 24hr access ( THE MAIN REASON I CHOSE THIS STORAGE ) if pay $30.00 extra per month......So i did
Then started to move in the next day and realized the storage they had GIVEN me was WRONG SIZE
( SMALLER than what I Allready PAID For.) when i asked to change my paperwork and adjust the monthly payment to not be over charged ...i was told i had to wait till a supervisor can handle it.......its been over a week now no response...and I went to my storage at 10 pm for work stuff and was able to get in fine ,but when I tryed to leave my CODE DIDNT WORK and was STUCK INSIDE for an hour until finally someone called me back to let me out.......
Then two days later i asked about my storage being smaller than what I PAY FOR AND said he was to busy to handle it ......so i left upset and to get a phone Call saying that they changed the gate hrs to 9pm and no more 24hrs access ......(.the Only reason i picked trojan was cause of the 24hr access) that i paid 30.00 extra for when i moved in a week prior...
Reasons to not chose trojan storage
-Lied to about size of unit....CHARGED AND PAID FOR BIGGER SIZE AND GIVEN A SMALLER UNIT .
-up the price $30.00 last minute for 24hr access
-then code didnt work after 10pm LOCKING ME INSIDE OVER A HOUR
-and then changed policy of gate hrs (not 24hrs anymore)
After i paid for it
- still has not fixed any issues

  Price - 1/5 (Unfair price)

  Security - 2/5 (Somewhat secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 3/5 (Average)


Recommended: No

5.0 out of 5 stars Nov. 27, 2013

Excellent price, clean, easy access, perfect for garage overflow.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars May. 24, 2012

Great Business Storage!

This is a great place for business storage. I have a small business and needed some extra space for our paperwork and deliveries . They have great specials, free invoices, friendly reminder calls, and easy access for delivery trucks. The staff was very helpful and informative. All and all a very pleasant experience. I would highly recommend this storage facility.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars May. 22, 2012

I just had to share my experience.

Outstanding customer service from Collin and Tom. I just moved to the area and they were extreamly helpful. They helped me find the right storage unit and I saved time and money not shopping around. Keep up the great work!

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

1.0 out of 5 stars May. 17, 2012

rental expereince

Have been a customer for years, long before it was Trojan Storage, I found that the new staff is hard to deal with and not helpful at all, the property has taken a turn for the worst as far as cleanliness and curb appeal, have moved out of the property and would not recommend it to anyone.

  Price - 2/5 (Unfair price)

  Security - 3/5 (Average)

  Service - 2/5 (Unhelpful)

  Cleanliness - 2/5 (Dirty)


Recommended: No

3.5 out of 5 stars Sep. 23, 2011

Outstanding service and Great Property!

I have been renting here for over a year. No issues for me. I am impressed with the cleanliness and superb staff, the rates are affordable for me. This storage is very convenient. I would recommend to anyone who is looking to save and feel good about where their property is stored.

  Price - 5/5 (Great value)

  Location - 5/5 (Best)

  Security - 4/5 (Very secure)

  Service - 5/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

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