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21st Century Storage - Philadelphia

3503 B St, Philadelphia, PA 19134 Map It 1 (844) 611-1271

Hours

Office Hours
Sun 9:00 am - 4:00 pm
Mon 9:00 am - 6:00 pm
Tue 9:00 am - 6:00 pm
Wed 9:00 am - 6:00 pm
Thu 9:00 am - 6:00 pm
Fri 9:00 am - 6:00 pm
Sat 9:00 am - 4:00 pm
Access Hours
Sun 6:00 am - 10:00 pm
Mon 6:00 am - 10:00 pm
Tue 6:00 am - 10:00 pm
Wed 6:00 am - 10:00 pm
Thu 6:00 am - 10:00 pm
Fri 6:00 am - 10:00 pm
Sat 6:00 am - 10:00 pm

Features

Features
  • Truck rental available
  • Video cameras onsite
  • Electronic gate access
  • Fenced + lighted
  • Handcarts available
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Call SpareFoot now or reserve with us online to secure the rates below.

5' x 5' Locker

  • Climate Controlled,
  • Interior,
  • 1st Floor,
  • 4' Ceiling

1st Month FREE

$14.99
per month

5' x 5' Unit

  • Climate Controlled,
  • Interior,
  • 1st Floor,
  • Premium Location

1st Month FREE

$15.99
per month

5' x 5' Unit

  • Interior,
  • 1st Floor

$16.99
per month

5' x 5' Unit

  • Interior,
  • 1st Floor

$19.99
per month

5' x 5' Unit

  • Climate Controlled,
  • Interior,
  • 1st Floor

$26.99
per month

5' x 10' Unit

  • Drive Up Access

$28.99
per month

5' x 10' Unit

  • Interior,
  • 1st Floor

$29.99
per month

5' x 7½' Unit

  • Interior,
  • 1st Floor

1st Month FREE

$34.99
per month

5' x 10' Unit

  • Climate Controlled,
  • Interior,
  • 1st Floor

1st Month FREE

$34.99
per month

5' x 15' Unit

  • Interior,
  • 1st Floor

1st Month FREE

$49.99
per month

5' x 7½' Unit

  • Climate Controlled,
  • Interior,
  • 1st Floor

1st Month FREE

$49.99
per month

5' x 7½' Unit

  • Climate Controlled,
  • Interior,
  • 1st Floor

1st Month FREE

$54.99
per month

5' x 10' Unit

  • Climate Controlled,
  • Interior,
  • 1st Floor

1st Month FREE

$54.99
per month

4' x 10' Unit

  • Climate Controlled,
  • Interior,
  • 1st Floor

1st Month FREE

$58.98
per month

5' x 10' Unit

  • Climate Controlled,
  • Interior,
  • 1st Floor,
  • Premium Location

1st Month FREE

$59.99
per month

10' x 10' Unit

  • Climate Controlled,
  • Interior,
  • 1st Floor

$64.99
per month

10' x 10' Unit

  • Climate Controlled,
  • Interior,
  • 1st Floor

1st Month FREE

$64.99
per month

10' x 10' Unit

  • Interior,
  • 1st Floor

1st Month FREE

$74.99
per month

7½' x 10' Unit

  • Climate Controlled,
  • Interior,
  • 1st Floor

1st Month FREE

$83.98
per month

7½' x 10' Unit

  • Climate Controlled,
  • Interior,
  • 1st Floor

$84.98
per month

10' x 15' Unit

  • Interior,
  • 1st Floor

1st Month FREE

$84.99
per month

10' x 15' Unit

  • Interior,
  • 1st Floor

1st Month FREE

$85.99
per month

7½' x 10' Unit

  • Climate Controlled,
  • Interior,
  • 1st Floor,
  • Premium Location

1st Month FREE

$89.98
per month

10' x 15' Unit

  • Drive Up Access

$94.99
per month

10' x 18' Unit

  • Interior,
  • 1st Floor

1st Month FREE

$99.98
per month

10' x 10' Unit

  • Climate Controlled,
  • Interior,
  • 1st Floor,
  • Premium Location

1st Month FREE

$114.99
per month

10' x 18' Unit

  • Interior,
  • 1st Floor

1st Month FREE

$129.99
per month

10' x 20' Unit

  • Interior,
  • 1st Floor

1st Month FREE

$129.99
per month

10' x 18' Unit

  • Interior,
  • Roll Up Door,
  • 1st Floor

1st Month FREE

$129.99
per month

10' x 18' Unit

  • Drive Up Access

$144.99
per month

10' x 15' Unit

  • Climate Controlled,
  • Interior,
  • 1st Floor,
  • Premium Location

1st Month FREE

$144.99
per month

10' x 22' Unit

  • Interior,
  • 1st Floor,
  • Premium Location

1st Month FREE

$159.99
per month

10' x 25' Unit

  • Interior,
  • 1st Floor

1st Month FREE

$159.99
per month

10' x 27' Unit

  • Drive Up Access

$164.99
per month

13' x 18' Unit

  • Drive Up Access

1st Month FREE

$189.98
per month

15' x 15' Unit

  • Drive Up Access

1st Month FREE

$189.98
per month

10' x 22' Unit

  • Drive Up Access

1st Month FREE

$194.99
per month

10' x 30' Unit

  • Drive Up Access

1st Month FREE

$199.99
per month

10' x 42' Unit

  • Drive Up Access

1st Month FREE

$268.78
per month

**Due to high demand, we can only guarantee rates and availability for 30 days, though we will do everything possible to honor all reservations (availability permitting). Please book your unit within 30 days of your storage needs. Thanks!

With a convenient Philadelphia, Pennsylvania location, 21st Century Storage works with individuals, couples, families and businesses to secure safe self-storage options. With Philadelphia storage units that range in size from small, medium and large to extra large, there is a space to accommodate any size of need!

21st Century Storage offers a number of modern Philadelphia self storage features, including:
Climate controlled units that deliver air conditioning and heating, ensuring valuables remain safe from the elements. They are also a green-friendly facility and explore alternative energy sources to help preserve the environment.
They utilize an advanced state-of-the-art high tech 24-hour surveillance system, which thoroughly monitors the facility’s grounds.
With required electronic gate access, the facility requires a numeric pass-code for both entering and exiting the grounds.
Each unit is individually alarmed, offering an additional layer of protection.
The professional employees at 21st Century Storage complete daily visual checks of units to ensure they are locked and secure.
Offering convenient rental options, including renting units online, online payment options and the ability to speak directly to a seasoned customer service representative, 21st Century Storage is redefining self storage Philadelphia. Their facility also offers boxes, packing supplies and Budget truck rental services.

Customer Reviews

4 out of 5
43 Reviews
95% of respondents would recommend this facility to a friend.
Pros
  • Good Value (34)
  • Secure (32)
  • Good Service (36)
  • Clean (36)
Cons
  • N/A
Help your fellow storage searchers make the right choice!

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Customer Reviews of this Facility (43 )

Help your fellow storage searchers make the right choice!

4.0 out of 5 stars Nov. 13, 2014

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

4.0 out of 5 stars Oct. 24, 2014

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

3.0 out of 5 stars Oct. 11, 2014

I was not confident with the supplied lock. I would like to have been able to use my own lock instead of the provided lock or in addition to the provided lock.

  Price - 3/5 (Fair price)

  Security - 2/5 (Somewhat secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Sep. 9, 2014

Pleasant

  Price - 4/5 (Good value)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Sep. 1, 2014

They were very friendly and accommodating. I found Leslie in customer service particularly helpful.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

3.5 out of 5 stars Aug. 31, 2014

Be sure your surefoot reservation has the correct date if you change reservation

Very secure facility. Staff very helpful. Units were clean and well lit. It is a distance from public transit in a horrible neighborhood.

  Price - 2/5 (A little steep)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Aug. 29, 2014

Took long to get paperwork done. But satisfied

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 3/5 (Helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Aug. 28, 2014

I really enjoyed the tour of the facility before I signed the papers. The knowledge of the agent was good and he was thorough and patient.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Aug. 9, 2014

Greeeaaat A+++

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Aug. 6, 2014

Great!

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

3.5 out of 5 stars Aug. 4, 2014

easy as pie

I was pleasantly surprised after driving through a sketchy neighborhood to find this facility was clean, efficient and staffed by very friendly people. My unit was perfect. My only hope is I can remember how to lock and unlock my unit. The office hours are a bit limiting for me.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

3.0 out of 5 stars Jul. 22, 2014

  Price - 4/5 (Good value)

  Security - 2/5 (Somewhat secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Jul. 4, 2014

Facilities seemed very clean and secure. Staff was friendly and very helpful.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Jul. 4, 2014

It was good.

  Price - 3/5 (Fair price)

  Security - 2/5 (Somewhat secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Jun. 30, 2014

totally excellent

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Jun. 17, 2014

My experience at this facility was excellent. The staff were very pleasant to me the entire visit. One of the staff members Russell, walked me to my unit and helped me out with my things because I didn't have any help. He was very pleasant and patient with all of my silly questions and had an answer for everything. He even returned the cart when I was done with it. He really helped me to get over my stressful morning because he was so nice during my visit. I would definitely recommend this company to my friends and family!

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Jun. 4, 2014

We were greeted and taken care of immediately by happy, energetic people. They went out of their way to ensure that all of our needs were met. I am very pleased with my experiences here, and will absolutely do business with this facility again if need be.

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

2.0 out of 5 stars Jun. 3, 2014

For the price it's not bad..... but that's about it.

  Price - 4/5 (Good value)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 2/5 (Somewhat dirty)


Recommended: Yes

4.5 out of 5 stars Jun. 1, 2014

Great customer service

The place is accessible and it has great customer service. Look no further, especially for long term storage facility (they have very good prices)

  Price - 4/5 (Good value)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 3/5 (Average)


Recommended: Yes

4.0 out of 5 stars May. 30, 2014

So far, very good experience

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

3.0 out of 5 stars May. 25, 2014

Low Price, Medium Quality Customer Service

Location is in a tired part of town. Location seems very secure though. Customer service is fairly good.

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 2/5 (Somewhat unhelpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars May. 22, 2014

The neighborhood was sketchy, so I was fearful pulling into the parking lot of this facility. However, once inside, 21st Century Storage was very safe and secure. The staff was incredibly helpful, even postponing their lunch break to help me finish up the paperwork and find my unit.

  Price - 5/5 (Excellent value)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars May. 21, 2014

Good service and nice facilities. Just really difficult to connect to the facility via centralized customer service phone line. And the location of the storage is not so great.

  Price - 3/5 (Fair price)

  Security - 2/5 (Somewhat secure)

  Service - 3/5 (Helpful)


Recommended: Yes

5.0 out of 5 stars May. 15, 2014

Chris in Philly Rocks!

I had an exceptionally wonderful storage move in experience. It started with the excellent rate I secured on the internet. When I arrived in Philadelphia (3503 B Street) I was greeted by Chris who was thorough, patient professional and a spokesperson for the company. I felt comfortable asking any and all questions and seeking the storage unit that fulfilled my goals and expectations. I would highly recommend your facility and your staff: Chris and Adam to anyone!!! Thank you for making a potentially stressful situation a smooth one. I woke the next morning and was so completely satisfied with my interaction, transaction and most importantly my decision. Thank you!

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars May. 13, 2014

Great Service - Friendly Faces

From the moment I walked into the 21st Century Office - tired after a long day of packing up my truck and driving from Manhattan - I felt relieved and stress free. The incredible combination of professionalism and camaraderie shown by Mille and Russell put me at ease right away. I also particularly felt safe for my belongings in the storage units.

  Price - 4/5 (Good value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Apr. 1, 2014

Everything is great!

  Price - 4/5 (Good value)

  Security - 5/5 (Extremely secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

2.0 out of 5 stars Feb. 25, 2014

After driving out to the facility ready to move in, they closed the office for over an hour without any prior notice because "they had to run to the bank" this was at 9:30AM when they opened at 9. After finally getting into the office, the lady was EXTREMELY rude and impolite. After explaining my frustration, she informed me that "she was pregnant and hadn't eaten anything all day...so she had problems too". This was after saying she was going to give me a discount but would not do so now since I kept asking her to "hurry up" which was not true. I simply asked her to be on my way as quickly as possible when she began ringing up the customer behind me instead of beginning my paper work. In addition to all of this, I never received as much as an apology. I'm appalled at the lack of customer service and will most likely moving to a different unit (not associated with spare foot) in the very near future.

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 3/5 (Average)


Recommended: No

Comment from 21st Century Storage - Philadelphia on Feb. 25, 2014

We regret the experience you had, William We operate a facility that generates almost all positive feedback, so it sounds like this was an isolated incident, and bad timing as well. As a facility manager, from time to time, the management will be out of the office doing operational tasks and showing units to customers. As a Sparefoot reservation customer, I am curious to find out if you had an appointment at a specific time to come see the unit. It would be unlikely for the management staff to leave the office to go to the bank during an appointment window. I have reviewed the reservation notes and I don't see evidence that there was an appointment established, so it is our belief that management was unaware of the time you were arriving. Please accept our apologies for the inconvenience. We will continue to review our operations and fine tune our processes. It is our goal to have 100% customer satisfaction. Regards, Chris Regional Manager 21CSS

4.0 out of 5 stars Sep. 4, 2013

Only issue was the paperwork was in spanish. We live in the United States, and I have to have the employee translate? This should not happen; however, the employee was very friendly.

  Price - 4/5 (Good value)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

2.0 out of 5 stars Jul. 31, 2013

A dirty headache!

I moved in 2 days ago. I didn't go there before I booked it online b/c the reviews were so good. My hubby is upset about the neighborhood (ROUGH AREA) but I really don't care about that, and the bldg itself seems very secure. BUT: The sliding door that allows u access to ur row of units was inexplicably broken (a shock to the rep) so we had to keep propping the regular door open (which locks from the outside), & with the dolly blocking the only entrance/egress, you couldn't get by holding anything worthwhile. We would have held the door open with something else to keep the entry clear, EXCEPT, the ground was FILTHY with a dirty syringe, potato chip bag, and (I HOPE) potato chips that had been rained on and formed a mushy gross substance on the ground. Ergo, we didn't want ANYTHING to hit the ground and didn't even want to walk on it. The roller door was open right next to us, so I stepped in there to see if we could use it. Directly inside THAT door was a leftover chicken dinner from kfc. NO wonder there was a mouse trappy thing in my unit when he opened it. He said there is no pest problem, just a precaution. We had to keep this reservation, our old storage lease is up this week, but I was there 10 min and already looking to move to a new place. I am calling today to see if that area was cleaned and door fixed, that was such a hassle. To be very disappointed is an understatement. I don't understand these reviews, you are either employees are just lying for no reason. When I was signing up, a woman was complaining that her stuff was ruined by water damage. I asked about that, and the rep said I have no worries about that, i have climate control and she didn't. BUT, there is an area that leaks, and he says he won't rent those b/c of it, but other workers don't care and still rent them. WHY would u operate with units u know are leaky and ruin people's stuff? If I didn't have a Uhaul outside full of stuff, I would have walked away.

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 3/5 (Helpful)

  Cleanliness - 1/5 (Very dirty)


Recommended: No

Comment from 21st Century Storage - Philadelphia on Aug. 6, 2013

Janine, thank you for your feedback. At 21CSS we strive to make every single customer experience a positive one, and we are sorry you did not have a great experience like so many others. You have some valid concerns and we have addressed them. If you have been back to the property since your visit, I am sure you will be pleased with the appearance. At 21CSS our standards of service, security, and cleanliness are, we believe, the highest in the industry. Based on your feedback, we have dedicated additional staffing to the maintenance of the property so that we can handle the Summer traffic volume at the property. As always, our property management team addresses property issues and customer concerns immediately. We are positive that your next visit to your unit will be a completely positive one.

4.5 out of 5 stars Jul. 25, 2013

Very secure building and friendly staff

  Price - 4/5 (Good value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Jul. 25, 2013

  Price - 4/5 (Good value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Jul. 23, 2013

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Jul. 9, 2013

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Jul. 8, 2013

Great service and everything looked good!

I've just moved in, but this place seems like a bargain. Great staff, clean and secure. Thanks!

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Jun. 18, 2013

An easy going atmosphere

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 3/5 (Average)


Recommended: Yes

5.0 out of 5 stars Jun. 4, 2013

An A+ experience.

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars May. 17, 2013

Nice Facility

Facility was clean and seems secure. My only complaint is the person giving us info talked so fast it was confusing. He also told me the 1st payment required and then without my consent charged 2 1/2 months on my card.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 3/5 (Helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars May. 9, 2013

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Feb. 21, 2013

I appreciated how all my questions were answered and how they assured me I can come to then about anything

  Price - 3/5 (Fair price)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Feb. 18, 2013

The guys at 21st Century were great. They went over everything with us about the facility, ensuring that we received the best rate for our unit. It was almost closing time when we were moving our items into storage, but the gentleman there waited patiently after closing.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

3.0 out of 5 stars Jan. 15, 2013

  Price - 5/5 (Excellent value)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Nov. 8, 2012

Amazing Discounts

The staff is awesome and nice and with the low prices that are affordable for me. I was able to pay A YEAR IN ADVANCE with another discount that was given to me by the manager. Superfiendly STAFF, AMAZING DISCOUNTS. BEST STORAGE PLACE EVER

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Nov. 8, 2012

Quick, Easy, Clean

nothing else to say! The unit was even mopped with PineSol!

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

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