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Storage King USA - Germantown

335 E Price St, Philadelphia, PA 19144 (215) 352-3751

Hours

Office Hours
Sun closed
Mon 9:30 am - 6:00 pm
Tue 9:30 am - 6:00 pm
Wed 9:30 am - 6:00 pm
Thu 9:30 am - 6:00 pm
Fri 9:30 am - 6:00 pm
Sat 9:30 am - 4:00 pm
Access Hours
Sun closed
Mon 9:30 am - 6:00 pm
Tue 9:30 am - 6:00 pm
Wed 9:30 am - 6:00 pm
Thu 9:30 am - 6:00 pm
Fri 9:30 am - 6:00 pm
Sat 9:30 am - 4:00 pm

Features

Features
  • Video cameras onsite
  • Electronic gate access
  • Fenced + lighted
  • Elevator
  • Handcarts available
  • Auto-pay available
  • Rent due on 1st of each month
  • 10% military discount (applies to active-duty and reserves only)
  • Moving supplies for sale
Get $20 Rebate

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There are 23 types of units currently available at this facility.
Call SpareFoot now or reserve with us online to secure the rates below.

5' x 5' Unit

  • Interior,
  • 2nd Floor

$19.00
per month

5' x 5' Unit

  • Interior,
  • 1st Floor

$29.00
per month

5' x 7' Unit

  • Interior,
  • 2nd Floor

$29.00
per month

5' x 10' Unit

  • Interior,
  • 2nd Floor

$34.00
per month

5' x 7' Unit

  • Interior,
  • 1st Floor

$37.00
per month

5' x 10' Unit

  • Interior,
  • 1st Floor

$39.00
per month

5' x 15' Unit

  • Interior,
  • 2nd Floor

$49.00
per month

9' x 9' Unit

  • Interior,
  • 2nd Floor

$55.00
per month

10' x 20' Parking

  • Uncovered

$59.00
per month

5' x 15' Unit

  • Interior,
  • 1st Floor

$64.00
per month

9' x 9' Unit

  • Interior,
  • 1st Floor

$69.00
per month

8' x 12' Unit

  • Interior,
  • 2nd Floor

$69.00
per month

10' x 10' Unit

  • Interior,
  • 2nd Floor

$69.00
per month

8' x 12' Unit

  • Interior,
  • 1st Floor

$79.00
per month

10' x 10' Unit

  • Interior,
  • 1st Floor

$79.00
per month

9' x 13' Unit

  • Interior,
  • 2nd Floor

$79.00
per month

10' x 12' Unit

  • Interior,
  • 2nd Floor

$84.00
per month

9' x 13' Unit

  • Interior,
  • 1st Floor

$89.00
per month

10' x 15' Unit

  • Interior,
  • 2nd Floor

$89.00
per month

10' x 12' Unit

  • Interior,
  • 1st Floor

$94.00
per month

10' x 12' Unit

  • Interior,
  • 1st Floor

$99.00
per month

10' x 15' Unit

  • Interior,
  • 1st Floor

$99.00
per month

10' x 15' Unit

  • Interior,
  • 1st Floor

$129.00
per month

Welcome to Storage King USA Germantown Storage, an all indoor self storage facility monitored by 24-Hour Video Surveillance and secured with Electronic Gate Access. Large Commercial Units Available and Not For Profit Discounts are available. We sell packing and moving supplies on-site for your convenience.

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Leave a review of Storage King USA - Germantown

Customer Reviews of this Facility (8 )

5.0 out of 5 stars Aug. 12, 2014

Great management

I just wanted you to know what an outstanding employee you have in Francesca. Not only is she very knowledgeable, she is also pleasant and always ready and able to answer my questions and help me with any issues I have. Because of her, I have rented 2 more storage units. So she brings in more business as well. I congratulate you with hiring such a professional and talented individual as you don’t find that anymore in the business world. We are very pleased with her performance and willingness to always help out in any way she can. Please let her know that I am very pleased with her performance and I think she should be rewarded for such excellent customer satisfaction skills!

Because of her, I have rented 2 more storage units. So she brings in more business as well.

Again - I congratulate you with hiring such a professional and talented individual as you don’t find this any more.

Thank You
Steven T.

  Price - 4/5 (Good value)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

1.0 out of 5 stars Jun. 10, 2014

Prop mgr nice, filthy floors, someone broke into my unit

Fran, the property manager, was fabulous, and I honestly wanted a bargain price, so was prepared to put up with less than ideal level of cleanliness. Fran was open, honest, articulate, and helpful. I stored two boxes the first day, and congratulated myself on finding a good bargain. I locked the unit, but when I came back in two weeks, my two plastic bins had been emptied on to the filthy dirt floor! I was so disheartened. The parking area is securely locked, so it had to have been either other clients, or staff. When I went to talk to yes, the only employee that day, it was NOT Fran. This employee was not helpful. She offered no advice on recuperation, offered no remuneration or a month's free rent, or an upgraded lock. She expressed disbelief that anyone could get into my unit, unless I hadn't locked it, and shrugged when I told her there was nothing to photograph, as I was so upset I had cleaned up the items myself. On request, she did accompany me when I asked her to see if the unit was now appropriately locked, but remained on her cell phone the entire time, and actually laughed as she said, What do you expect, if you don't lock the unit?
Unfortunately, filthy, filthy floors, and evidently untrustworthy clients. Looks nice in the pictures, but theres enough dirt on the floors to write your name in. Consider this a step up from outdoor storage, but just that.

  Price - 3/5 (Fair price)

  Time on paperwork - 3/5 (About 20 minutes)

  Security - 2/5 (Somewhat secure)

  Service - 2/5 (Somewhat unhelpful)

  Cleanliness - 1/5 (Very dirty)


Recommended: No

4.0 out of 5 stars May. 19, 2014

Good value for price!

You get what you pay for here. In my opinion, I dont think storage facilities are "supposed" to be the most clean places. You store stuff there, not live there. The units are very affordable and the building looks relatively safe. There is insurance required, so if anything were to happen, you would be covered. I believe the staff was very friendly as well, I am not sure why other people have had a problem with them. They do only have about 1-3 workers, but 1 was enough to help me!

  Price - 4/5 (Good value)

  Time on paperwork - 3/5 (About 20 minutes)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 2/5 (Somewhat dirty)


Recommended: Yes

0.5 out of 5 stars May. 9, 2014

Horrible service

This was the most frustrating move in I have ever had. Apparently the lady working there was new AND WAS THE ONLY EMPLOYEE THERE, so she didn't know what she was doing, I couldn't get the discounts that were advertised on the website and she is telling me that to sort it out I would need to come back another day to sort the stuff out. The entire process took over 3 hrs. The sad thing is I brough other customers to them along with myself and they too had a horrible time. I almost had to pay the movers extra money because she was taking so long. Horrible service, last time I use this facility

  Price - 3/5 (Fair price)

  Time on paperwork - 1/5 (Over 35 minutes)

  Security - 3/5 (Secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 3/5 (Average)


Recommended: No

3.0 out of 5 stars Mar. 20, 2014

The facility was a bit dated and a little dark , but the units beat all the other prices I was quoted. In order to improve the facility a good cleaning and a paint job would work miracles. The staff was very friendly and accommodating and explained everything very thoroughly!

  Price - 4/5 (Good value)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

5.0 out of 5 stars Oct. 3, 2013

OUTSTANDING FRONT DESK CLERK
VERY GOOD CUSTOMER SERVICE
THANK YOU AGAIN

  Price - 4/5 (Good value)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)


Recommended: Yes

3.0 out of 5 stars Mar. 5, 2013

I dont like the fact that the facility closes at 9:00pm. Thats way too early. Should be closed at midnight.

  Price - 2/5 (A little steep)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 4/5 (Very secure)

  Service - 3/5 (Helpful)

  Cleanliness - 2/5 (Somewhat dirty)


Recommended: Yes

0.5 out of 5 stars Jan. 13, 2013

Price switching. Manager verbally quoted price but charged a higher price. Contract show a higher price.

Manager was incompetent. I waited outside in the cold for 45 minutes with other customers waiting to rent a storage unit and others wanted to make a payment,because the, so called, manager locked herself out of the office and needed another manager to come open the door for her. Then I walked around to 4 different units in the cold facility because this same "manager" did not have keys to open available units. To add to my misery I spent 1 hour completing paper work only to find that this company does bait and switch pricing. They get away with this by taking payment before a written contract is presented and signed, hoping that you won't review the charges before signing, since your payment has already been processed.
Once I received my receipt of payment, I realized I was being charged a much higher rate than wasverbally quoted. When I let the manager know, she lied 3x's about the reason for the over charged rate. 1st she said it was sales tax, until I showed her where the sales tax is represented separately from the price; she then said that prices change daily. I then explained that she never told me of the higher price before she charged me but she kept verbally quoting a lower price. Her last lie was that once she puts the charges into the system, she could not reverse them, another manager that was, conveniently, at a funeral and unavailable would have to check with the national headquarters to see what could be done.

Prices seem good but the reality is that they are too good to be true. Customer service is terrible and they train them to lie about everything. I will be reporting this to the Better Business Bureau.

  Price - 5/5 (Excellent value)

  Time on paperwork - 1/5 (Over 35 minutes)

  Security - 3/5 (Secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 1/5 (Very dirty)


Recommended: No

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