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Storage Etc. - Sherman

1040 Sherman St, San Diego, CA 92110 Map It

Hours

Office Hours
Sun 9:30 am - 6:00 pm
Mon 9:30 am - 6:00 pm
Tue 9:30 am - 6:00 pm
Wed 9:30 am - 6:00 pm
Thu 9:30 am - 6:00 pm
Fri 9:30 am - 6:00 pm
Sat 8:30 am - 5:00 pm
Access Hours
Sun 6:00 am - 9:00 pm
Mon 6:00 am - 9:00 pm
Tue 6:00 am - 9:00 pm
Wed 6:00 am - 9:00 pm
Thu 6:00 am - 9:00 pm
Fri 6:00 am - 9:00 pm
Sat 6:00 am - 9:00 pm

Features

Features
  • Loading dock
  • 20-ft. truck access
  • Video cameras onsite
  • Electronic gate access
  • Fenced + lighted
  • Elevator
  • Handcarts available
  • Visa, Mastercard, AMEX and Discover credit cards accepted
  • Auto-pay available
  • Cash accepted
  • Checks accepted
  • Email billing available
  • 10% military discount (applies to active-duty, reserves, and veterans)
  • Paperwork can be done remotely
  • Moving supplies for sale
  • 10% senior discount
  • 10% student discount
  • Vehicle Storage (vehicle requires registration)

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Self Storage San Diego Features

Includes:
State of the Art Facility
24 Hour Security Monitoring
Electronic Gate Access
Individually Alarmed Units
Access 7 Days A Week
Courteous On-Site Managers
Easy Access
Dollies & Carts Available
High Ceilings
We Sell Packing and Moving Supplies
Military Discounts
Month to Month Rentals
No Deposit Required
Online Bill Payment Available
Major Credit Cards Accepted

Customer Reviews

4 out of 5
13 Reviews
92% of respondents would recommend this facility to a friend.
Pros
  • Good Value (8)
  • Secure (8)
  • Good Service (10)
  • Clean (9)
Cons
  • N/A
Help your fellow storage searchers make the right choice!

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Customer Reviews of this Facility (17 )

Help your fellow storage searchers make the right choice!

3.0 out of 5 stars Sep. 26, 2013

Good Customer Service

We were pleased with the friendliness and customer service we received from Tammy G.; however, the facility feels a little scary. I will probably not be visiting our unit by myself.

  Price - 3/5 (Fair price)

  Security - 2/5 (Somewhat secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 2/5 (Somewhat dirty)


Recommended: No

4.0 out of 5 stars Jul. 18, 2013

The associate who helped me with the initial paperwork was very friendly and helpful. The next time I went there, there was a guy Working there, and he was helpful when I needed to buy boxes. However, when I arrived with the moving company, on the clock, to put my stuff into storage today (7-17-13), he was impatient and rude to me, complaining that he was the only one working at the time. Another customer was also waiting, and commented to me that that guy was kind of a jerk. I was very displeased with my experience today, and I hope this company reevaluates its employees and their ability to provide good customer service.

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 3/5 (Helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

Comment from Storage Etc. - Sherman on Jul. 22, 2013

Hi Michelle, I would like to apologize for your disappointing experience at our facility. Myself and Storage Etc. as a whole, strive to provide outstanding customer service at all times. We do value your business and I would like to offer you $25 in free merchandise (or a $25 credit towards next month’s rent) because we missed our goal of providing you with an excellent rental experience. I am confident that your next interaction with myself, or any representative of our company will be a much more pleasurable one. Sincerely, Lee Seaman Property Manager Storage Etc., Sherman

4.0 out of 5 stars Jun. 18, 2013

Great customer service. They were a little weird about unloading procedures but helped us problem solve. Facility is very hot.

  Price - 4/5 (Good value)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

3.0 out of 5 stars May. 14, 2013

A big plus for being open on Sundays.

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

4.0 out of 5 stars Apr. 2, 2013

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Feb. 28, 2013

Very Good and helpful service, the staff are friendly and attentive. I was able to complete my application quickly and move my items the same day.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Nov. 15, 2012

It was great, everything went smoothly

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Sep. 11, 2012

I moved from PS with ratings of poor to awful on ALL of your questions. I spent more cash and time to happily move to you. It would be nicer to have more directions painted to "out" doors. It would be nicer to have a movable ramp to adjust to UHaul ramped trucks.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Feb. 13, 2012

I wish the office hours were open later, to be able to use the dolly! Also, using the elevator is a hassle. But helpful staff, very clean.

  Price - 4/5 (Great value)

  Security - 5/5 (Very secure)

  Service - 5/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Feb. 6, 2012

Fantastic . . .

If you need a unit to store your belongings, then this is the place to use. I looked at a couple of other storage facilities and they were dirty, location was inconvenient, and/or the management was not personable, but you won’t find that at the Sherman St location. The staff couldn’t have been nicer or more professional and helpful; in fact, they go out of their way to accommodate you. I needed to upgrade my unit to 1 size larger and there was no hassle and only minor redoing of paperwork (probably less than 2 minutes).
Move in day was a breeze; love the loading dock you can back the truck up to . . . what a timesaver!

My only comments would be that if you are organizing your unit and want to dispose of items, then you’ll need to take them with you as there is not a trash receptacle available for use. Also, you may want to invest in a folding cart to keep in your unit. The reason for this is should you be there when the office is close, then you would not be able to obtain a key for use of one of the carts.

This is a great storage facilities and I’m very pleased to have found them and not only know that my belongings are secure, but will always be greeted by a very professional, helpful, and courteous staff.

  Price - 5/5 (Great value)

  Security - 5/5 (Very secure)

  Service - 5/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.5 out of 5 stars Jan. 25, 2012

great place minor details

I've had to rent storage units off and on for the past several years as I move around the country for school. This place is great. The staff is very friendly and professional. In fact, the night that I moved in they stayed around an extra half hour or so to allow me to finish. My only critiques of this place is that access to carts can be limited. There are only four and on busy days they may not be there. Also, because they are locked up by keys, they are only available when the office is open, until about 6 pm weeknights if memory serves. One other factor to note that I was unaware of when I made my original reservation is that this is indoor warehouse storage. You cannot drive your car up to your unit.

  Price - 5/5 (Great value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Very helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

5.0 out of 5 stars Jan. 25, 2012

Very reasonable.

Great location with easy access. Competitive pricing. Very friendly and helpful staff made it a pleasure to arrange for my delivery.

  Price - 5/5 (Great value)

  Security - 5/5 (Very secure)

  Service - 5/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Jan. 31, 2011

Easy...

They emailed me the move in info documents ahead of time to fill out and return so they already had me in their system when I showed up for move in...I was loading stuff in my space less than 10 minutes of walking through the door. Very clean and easily accessible spaces at reasonable prices made storage at Sherman a no brainer. Great facility with friendly professional staff...easiest experience ever.