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503 Additional Self Storage

9006 NE 117th Ave, Vancouver, WA 98662 1 (855) 327-6481

Hours

Office Hours
Sun 9:30 am - 4:00 pm
Mon 9:00 am - 6:00 pm
Tue 9:00 am - 6:00 pm
Wed 9:00 am - 6:00 pm
Thu 9:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 6:00 pm
Access Hours
Sun 7:00 am - 9:00 pm
Mon 7:00 am - 9:00 pm
Tue 7:00 am - 9:00 pm
Wed 7:00 am - 9:00 pm
Thu 7:00 am - 9:00 pm
Fri 7:00 am - 9:00 pm
Sat 7:00 am - 9:00 pm

Features

Features
  • Truck rental available
  • Electronic gate access
  • Fenced + lighted
  • Handcarts available
  • Visa, Mastercard and AMEX credit cards accepted
  • Auto-pay available
  • Cash accepted
  • Rent due on same day each month per lease start
  • Checks accepted
  • Email billing available
  • 10% military discount (applies to active-duty, reserves, and veterans)
  • Manager lives on-site
  • Moving supplies for sale
  • 10% senior discount
  • Vehicle Storage (vehicle must be running, vehicle requires insurance and vehicle requires registration)

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LOCALLY OWNED & OPERATED!!

We are a locally owned & operated storage facility with a reputation of outstanding quality & customer service. Our company mission is to serve our Customers and the Vancouver Community with the utmost respect and dedication - as we've done for the last decade.

We achieve this by combining exceptional value with personalized & friendly service
while being deeply involved in the Vancouver community.

We have consistently been ranked #1 in the storage industry because we understand the essential needs of our customers:

SECURITY
CUSTOMER SERVICE
CLEANLINESS
PRICE
PEACE OF MIND

WE OFFER:
* Individual Alarmed Units
* Computerized Security Gate
* Flood Lights & Motion Sensors
* On-Site Managers
* All Units On Ground Floor
* On-line Reservations & Payments
* U-Haul Truck & Trailer Rentals
* Friendly Assistence & Moving Help
* Neighborhood Advice & Recommendations

Please feel free to contact us! We'd be happy to give you a tour of our facility or answer any questions.

Monica & Keith
Managers

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"Reviews from previous tenants help others find self-storage more quickly and confidently. If you like reading reviews, leaving one yourself is just good karma. Please take a moment to share your storage story, and think of all the future tenants you’ll help guide in the right direction. Thanks!"
- Chuck, SpareFoot CEO

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Customer Reviews of this Facility (4 of 6 )

5.0 out of 5 stars Jul. 1, 2014

Really Great Option

I am really happy with my experience at 503 Additional Storage. The husband/wife team that run this place are fantastic and attentive and gave me the best storage experience I've had. I highly recommend this facility!

  Price - 5/5 (Excellent value)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Jun. 30, 2014

Great Service!

I have rented a storage unit twice from Additional Self Storage 503 and both times were pleasant. I was not sure which size I needed and so Monica saved two units for me until I could come choose which one best fit my needs. :-)

  Price - 3/5 (Fair price)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 5/5 (Extremely secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

1.0 out of 5 stars Oct. 30, 2013

Poor customer service and overcharges

The unit was OK -- nothing bad, nothing great.

Sooo.. why the bad review??

I forgot my password to my online account (I wanted to pay online) and there is NO 'reset your password' option. Sooo... I had to call their office (twice) to get a new password. I recommended that they contact whoever runs their webpage and add the usual 'reset your password' option to their webpage and the guy working the counter flat out refused to do that. I told him that I was his customer and that I was trying to give them money.. and that their website was making it HARDER for me to do so. He seemed annoyed and said that they don't do that for security reasons because it's the same code used at the security gate. I told him that those shouldn't be tied together... (one password for the pay site, one password for the security gate) and that they could be easily fixed/changed if they talked to their website company. He refused. Mostly.. it was his attitude that just plain sucked. Here I was.. a customer.. a person who gives them money.. and he was just rude and seemed annoyed that I was offering a suggestion.

ALSO... WTF is with the "give us two week notice" before moving out?? Oh.. I know.. it's a SCAM to get more money out of you. So, because I didn't give two week notice before moving out... they charge me for an additional two weeks, even though I've packed up my stuff and the space is empty. {You think they'll leave that space empty or rent it out over the next two weeks?? Huh? Right.} Sooo.. it's a scam to get another two weeks of charges out of me. Sooo.. yeah.. I just can't recommend this storage place to anyone. Poor customer service and overcharges. I'm sure they stay in business because they have a ton of one-time customers. I know I'll never go there again.. and hence this lousy review. I hope you never use them either.

  Price - 2/5 (A little steep)

  Time on paperwork - 2/5 (About 30 minutes)

  Security - 3/5 (Secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 3/5 (Average)


Recommended: No

5.0 out of 5 stars Jul. 25, 2013

Great Option

Both managers have friendly customer service and have been very helpful. They have a very hand-on approach that made me feel taken care of and secure. A great local option!

  Price - 5/5 (Excellent value)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

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