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503 Additional Self Storage

9006 NE 117th Ave, Vancouver, WA 98662 Map It 1 (844) 611-1271

Hours

Office Hours
Sun 9:30 am - 4:00 pm
Mon 9:00 am - 6:00 pm
Tue 9:00 am - 6:00 pm
Wed 9:00 am - 6:00 pm
Thu 9:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 6:00 pm
Access Hours
Sun 7:00 am - 9:00 pm
Mon 7:00 am - 9:00 pm
Tue 7:00 am - 9:00 pm
Wed 7:00 am - 9:00 pm
Thu 7:00 am - 9:00 pm
Fri 7:00 am - 9:00 pm
Sat 7:00 am - 9:00 pm

Features

Features
  • Truck rental available
  • Electronic gate access
  • Fenced + lighted
  • Handcarts available
  • Visa, Mastercard and AMEX credit cards accepted
  • Auto-pay available
  • Cash accepted
  • Rent due on same day each month per lease start
  • Checks accepted
  • Email billing available
  • 10% military discount (applies to active-duty, reserves, and veterans)
  • Manager lives on-site
  • Moving supplies for sale
  • 10% senior discount
  • Vehicle Storage (vehicle must be running, vehicle requires insurance and vehicle requires registration)
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Call SpareFoot now or reserve with us online to secure the rates below.

10' x 20' Parking

  • Uncovered

30% off for the first three full months

$70.00
per month

5' x 10' Unit

  • Drive Up Access,
  • Alarm,
  • Roll Up Door,
  • Light in Unit

30% off for the first three full months

$80.00
per month

10' x 10' Unit

  • Interior,
  • Alarm,
  • Roll Up Door,
  • Light in Unit

30% off for the first three full months

$120.00
per month

10' x 20' Unit

  • Drive Up Access,
  • Alarm,
  • Vehicle,
  • Roll Up Door,
  • Light in Unit

30% off for the first three full months

$180.00
per month

LOCALLY OWNED & OPERATED!!

We are a locally owned & operated storage facility with a reputation of outstanding quality & customer service. Our company mission is to serve our Customers and the Vancouver Community with the utmost respect and dedication - as we've done for the last decade.

We achieve this by combining exceptional value with personalized & friendly service
while being deeply involved in the Vancouver community.

We have consistently been ranked #1 in the storage industry because we understand the essential needs of our customers:

SECURITY
CUSTOMER SERVICE
CLEANLINESS
PRICE
PEACE OF MIND

WE OFFER:
* Individual Alarmed Units
* Computerized Security Gate
* Flood Lights & Motion Sensors
* On-Site Managers
* All Units On Ground Floor
* On-line Reservations & Payments
* U-Haul Truck & Trailer Rentals
* Friendly Assistence & Moving Help
* Neighborhood Advice & Recommendations

Please feel free to contact us! We'd be happy to give you a tour of our facility or answer any questions.

Monica & Keith
Managers

Customer Reviews

4 out of 5
17 Reviews
82% of respondents would recommend this facility to a friend.
Pros
  • Good Value (9)
  • Secure (11)
  • Good Service (13)
  • Clean (12)
Cons
  • N/A
Help your fellow storage searchers make the right choice!

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Customer Reviews of this Facility (17 )

Help your fellow storage searchers make the right choice!

5.0 out of 5 stars Nov. 20, 2014

Recommended

Very friendly, polite & helpful staff and a clean & secure storage facility

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Nov. 18, 2014

very happy

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

4.0 out of 5 stars Nov. 7, 2014

Great experience! People were very friendly and helpful on the phone and in person!

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Oct. 21, 2014

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

3.0 out of 5 stars Oct. 20, 2014

My expierence was great but the unit smelled. Other than that it was was a good place. The manager was exceptional.

  Price - 2/5 (A little steep)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 3/5 (Average)


Recommended: Yes

4.5 out of 5 stars Oct. 17, 2014

I would and do recommend this facility to anyone who needs storage. Friendly efficient service and overall good experience.
Keep up the good work!

  Price - 4/5 (Good value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.5 out of 5 stars Oct. 5, 2014

im am extremely pleased with my experience with 503 Additional Storage.

The price is fair, customer service is excellent, paperwork does not take long, units are very clean, and its very secure. I would recommend additional storage to my friends and family.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Sep. 24, 2014

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Jul. 1, 2014

Really Great Option

I am really happy with my experience at 503 Additional Storage. The husband/wife team that run this place are fantastic and attentive and gave me the best storage experience I've had. I highly recommend this facility!

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Jun. 30, 2014

Great Service!

I have rented a storage unit twice from Additional Self Storage 503 and both times were pleasant. I was not sure which size I needed and so Monica saved two units for me until I could come choose which one best fit my needs. :-)

  Price - 3/5 (Fair price)

  Security - 5/5 (Extremely secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Feb. 11, 2014

Good facility at a good price.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Jan. 21, 2014

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

1.0 out of 5 stars Oct. 30, 2013

Poor customer service and overcharges

The unit was OK -- nothing bad, nothing great.

Sooo.. why the bad review??

I forgot my password to my online account (I wanted to pay online) and there is NO 'reset your password' option. Sooo... I had to call their office (twice) to get a new password. I recommended that they contact whoever runs their webpage and add the usual 'reset your password' option to their webpage and the guy working the counter flat out refused to do that. I told him that I was his customer and that I was trying to give them money.. and that their website was making it HARDER for me to do so. He seemed annoyed and said that they don't do that for security reasons because it's the same code used at the security gate. I told him that those shouldn't be tied together... (one password for the pay site, one password for the security gate) and that they could be easily fixed/changed if they talked to their website company. He refused. Mostly.. it was his attitude that just plain sucked. Here I was.. a customer.. a person who gives them money.. and he was just rude and seemed annoyed that I was offering a suggestion.

ALSO... WTF is with the "give us two week notice" before moving out?? Oh.. I know.. it's a SCAM to get more money out of you. So, because I didn't give two week notice before moving out... they charge me for an additional two weeks, even though I've packed up my stuff and the space is empty. {You think they'll leave that space empty or rent it out over the next two weeks?? Huh? Right.} Sooo.. it's a scam to get another two weeks of charges out of me. Sooo.. yeah.. I just can't recommend this storage place to anyone. Poor customer service and overcharges. I'm sure they stay in business because they have a ton of one-time customers. I know I'll never go there again.. and hence this lousy review. I hope you never use them either.

  Price - 2/5 (A little steep)

  Security - 3/5 (Secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 3/5 (Average)


Recommended: No

5.0 out of 5 stars Jul. 25, 2013

Great Option

Both managers have friendly customer service and have been very helpful. They have a very hand-on approach that made me feel taken care of and secure. A great local option!

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Jul. 18, 2013

Awesome!

  Price - 4/5 (Good value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

0.5 out of 5 stars Jun. 2, 2013

Stellar? So you are saying this is my fault?

You did not tell me this was a half sized door hallway unit! You kept that a secret! I called you ahead of time and I told you what furniture I had and you kept quiet, and I can't believe you would lead others to believe that this was my fault for not knowing. You did not specify what type of unit you were assigning me, and I have rented a few units in times past and never had this happen! Trust (transparency) is the first element in a successful business when you are watching the customer's back, and customer service means trust! I ranked #1 in sales in Home theater at Best Buy because I well know what good customer service is, and I have never ever posted a complaint online until now, I am shocked at your response, and see that you are only interested in protecting yourself/ego and still don't care about me "your trapped customer"! I feel stupid for trusting you.

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 3/5 (Average)


Recommended: No

1.0 out of 5 stars May. 30, 2013

Upset and disappointed..

First of all, Keith was very nice and I thought I had hit a home run by choosing this storage facility. It was raining that day, and also on moving day, so I did not go to see the unit Keith had chosen for me, but I trusted him because he seemed like a smart business man who wanted me to have a good experience. Being a woman I needed to hire men to assist, and I had told Keith that I have a 9' church pew and two big couches and other things. In spite of my communication, I now feel Keith either didn't listen to me or didn't care. When I and my moving men arrived and saw the unit, I was quite worried and upset. Keith gave me a unit that is inside a hallway way in the far back corner like a "rabbit hole"! I had no recourse but to risk damaging my things to get everything in there because I had already paid for my movers and my truck and no one in the office, no more time to adjust. After alot of trial and error, we found a way to get it in there, but it took alot longer to problem solve and they did have to "force" my couch in, and I couldn't see if it is damaged. Another thing I did not realize, is that this area smells really bad...like it may be next to a dump or landfill? I love to give good reviews when businesses do right by me, but I now feel upset and disappointed that Keith was only worried about renting out a hard to rent unit instead of caring about me his customer. In hindsight, I feel it was foolish of me to trust him.

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 2/5 (Somewhat unhelpful)

  Cleanliness - 3/5 (Average)


Recommended: No

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