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SpareFoot Facility FAQ

Already a SpareFoot client? Get your questions answered on our support page.

SpareFoot AdNetwork

What is the SpareFoot AdNetwork?

The AdNetwork is a collection of websites that help consumers find, compare and reserve self-storage units. It includes SpareFoot.com, SelfStorage.com, SelfStorageDeals.com, SelfStorageFinders.com and over 50 partners including Apartments.com and uShip.com. As an AdNetwork facility client, your available units are listed on all of these sites. It's an easy way to advertise your facility across the web. The AdNetwork is the largest service of its kind - our sites receive more visits per month than all of our competitors combined.

What's the risk in signing up for the SpareFoot AdNetwork?

There are no listing fees and no minimum term to list, so you're in control. Enjoy free setup and a lifetime of free friendly support. You'll never be charged for SpareFoot customers who end up not moving in.

What does it cost?

Our pricing is customized for you based on the local competitive landscape in your area and your billing preferences. No matter what, you only pay us for new customers we send you who actually move in. Reservations are unlimited and free. We have a few different pricing options that we're happy to discuss with you in detail over the phone. The best way to get a custom price estimate is to chat with us— call (877) 224-0545.

How do I keep track of which units are reserved through the AdNetwork?

When you sign up for AdNetwork, we set you up with a MySpareFoot account. MySpareFoot seamlessly integrates with your accounts on SiteLink, Centershift, Domico or QuikStor. If you do not use one of these management software, MySpareFoot allows you to manually enter and track your unit inventory and pricing, which will display when customers search for storage in your area on SpareFoot.com or our partner sites.

What if a tenant reserves a unit but doesn't move in?

When a potential tenant reserves one of your units through SpareFoot, we'll send an email to let you know. The email will include the customer's contact information, so you can follow up with them directly. This will greatly increase the chances that a customer moves in. If they don't move in, you can dispute their reservation during the monthly reconciliation period. This period takes place at the beginning of each month, when we send you a statement listing all reservations made at your facility. You will not be charged for reservations where the customer did not move in.

How is my facility's ranking (placement in SpareFoot search results relative to my competitors) determined?

The default ranking formula is our own algorithm, and it works like this:
Facility Rank = Move-In Bid x SpareFoot Score

What is the SpareFoot Score?

The higher your SpareFoot Score, the higher you rank in search results. Score is determined by the following factors:

How can I list my facility on the SpareFoot AdNetwork?

It's super easy to get started. Simply visit this page and submit the form.

SpareFoot SiteBuilder

What is SpareFoot SiteBuilder?

For facility owners who do not currently have a website, SiteBuilder is a low-cost, easy-to-use website builder that will have you up and running online in less than an hour. You'll customize your site within a design template that has been optimized to turn visitors into new tenants. And you'll never pay for the unlimited reservations customers book through your SiteBuilder site.

What is the risk in signing up for SpareFoot SiteBuilder?

There is no risk. You'll get your first 30 days absolutely free, with no commitment. If you don't like the service for any reason, simply cancel before the end of the 30-day trial and you won't owe us anything. Then the agreement is month-to-month, with no setup fees or contracts. It includes complimentary claiming and optimization of your Google Places listing.

SpareFoot Booking Widget

What is the Booking Widget?

The SpareFoot Booking Widget is a free tool that helps storage customers reserve units at your facility directly through your website. Simply sign up for a MySpareFoot account, copy the snippet of code from the Booking Widget section, and paste it into your site's code wherever you want the Widget button to appear. When web visitors click that button, they'll see your available units and can make a free reservation online. You will receive each reservation's name, phone number, and email address, so you can follow up with potential tenants and ensure they move in.

How does the Booking Widget know which of my units are available?

As a MySpareFoot user, you'll sync inventory information from your management software (like SiteLink or Centershift). As long as you keep your management software updated, the Booking Widget will display current availability, amenities and pricing of your units to customers. You may also manually add and manage unit availability data. It works the same way for our AdNetwork and SiteBuilder products.

What's the catch? Is it really free?

The Booking Widget is and always will be free. In return, we ask that you include a link back to our site on the page where the Booking Widget appears. A small link below the button is included automatically in the code, but the code can be customized to remove this link— as long as you replace it elsewhere on the page.

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