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Cincinnati
I have used self storage as a medium to store excess boxes of junk that had been stored in the basement. The experience was very pleasant for the simple fact that the storage facility sent me a truck to load all the things onto and they took care of storing it themselves. It was a fast, effective and cheap way to store things that had no home in my house.

Columbia, SC
I had a very good experience with self storage. We used a self storage facility while our basement was being completed into a playroom/guest room. Previously we had used the room for storage. We choose a self storage facility near our home. We used it for about 3 months. When we moved our stuff out the owner said he was sorry to see us go because we were about the only people who paid their bill on time. Our stuff was in good condition when we removed it and we had no complaints.

Charlotte, NC
The customer service at this self storage is very good, but he location that it is built is not that good. Some of the lower units flooded not once but twice before we were even notifies that they had been flooded the first time. So we had to go through the motions of moving and trashing items that we didn't plan on discarding. We lost money because we didn't have renters insurance, but we weren't told that our unit was in a flood plain either. Again the consumer loses.

Roseville, CA
I found Roseville Self Storage to be well run, clean, and there's on-site management to keep an eye on things. The primary advantage they offer is that many of the indoor lockers provide air conditioned storage. Roseville often has heat in the 90s or even over 100 degrees, and having air conditioned storage makes loading and unloading a lot easier, plus the climate control means that items aren't subject to extremes of heat or cold -- so it's almost like storing them in the living area of your house.

White Lake Township, Michigan
We were lucky enough to track down Dixie Quick after purchasing a huge lot of books in Michigan. The experience was definitely unique. They were open late in the afternoon which was lucky for us. There were specific hours that the facility was open, so we were happy to find someone there. The good things about Dixie Quick were that they had open units, someone is on site for most of the hours the facility is open, and they can usually be reached by phone when they aren't on site. The down side to Dixie Quick is that when we were trying to load out of the unit, the electronic gate broke. I was stuck inside the facility for half an hour while I waited for someone to come and let me out. Also, when I was loading out of the facility, they informed me that someone had broken into a bunch of the facilities, and that if the lock on our unit was not ours, then our unit was broken into. We would need to get the key from them. Fortunately, ours hadn't been broken into.

Maryland Heights, Missouri
I had a good experience with self storage and thought it provided a much needed area for my belongings as well as being climate controlled. One interesting things that happened in a unit a few doors away from mine was that one day when I arrived there were police hanging around. That seemed odd since there's not much activity at a self-storage unit. When I inquired about it with the manager he said that there had been some people actually living in their storage unit and they had to be forcefully evicted because they did not want to leave. I couldn't ever imagine being so desperate that I would live in a storage room - windowless, dark, and with no indoor or outdoor plumbing.

Roseville, CA
I found Roseville Self Storage to be well run, clean, and there's on-site management to keep an eye on things. The primary advantage they offer is that many of the indoor lockers provide air conditioned storage. Roseville often has heat in the 90s or even over 100 degrees, and having air conditioned storage makes loading and unloading a lot easier, plus the climate control means that items aren't subject to extremes of heat or cold -- so it's almost like storing them in the living area of your house.

North Hollywood, CA
Had an overall good experience with this self-storage facility. It was easy to sign up and the staff was very helpful. I particularly liked that I could pay my bill online. They had packing boxes, tape, and other supplies for sale. The only area where I think there was significant room for improvement was in the hours. In a region with long commutes (Southern California), it can take a long time to get there after work, so later hours would have been nice. Other than that, no problems or complaints at all.