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Decent place for storage as we are moving
With a phone call and a visit to check the place out, and another phone call, it was ours. However, computers and people aren't always on the same page. We put the lock on the door and shortly another phone call said 'oops, the unit was given to someone else because of a computer glitch and they signed the papers faster'. Unfortunate and inconvenient, to say the least. Another phone call. Instead of the 10x20 that would hold everything, they offered 2 10x10s at a discounted rate. We thought it was well handled and are satisfied with our 2 units, and of course signed the papers right away...
Met me that evening upon my arrival.
Did not understand why company had no record of my rental.
If you signed up with Sparefoot, that information is not translated into my software. I do not know who takes the call and the information on that end.
- Manager's Response
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