I chose this storage facility mainly because it is close to my apartment, and was pleasantly surprised by the pricing and customer service. The indoor units, climate control, and security features are a huge plus. They also have carts available to help move your belongings, which is a nice bonus. My only two issues are that I do wish it was a little cooler inside the building (I believe I saw a thermostat set for 85, which isn't bad, but is a little warm for some of my property) and although it is advertised as drive through access, you can only drive directly up to some units. My first unit was quite a ways back from where you can park, and I've now moved to a second unit that is closer, but it's still a bit of a walk. Again, minor issues and overall, I'm very satisfied!