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Preferred Storage

2508 Hendersonville Rd, Arden NC 28704 1 (844) 611-1271 Map It
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Office Hours
Sun closed
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat closed
Access Hours
Sun 6:00 am - 10:00 pm
Mon 6:00 am - 10:00 pm
Tue 6:00 am - 10:00 pm
Wed 6:00 am - 10:00 pm
Thu 6:00 am - 10:00 pm
Fri 6:00 am - 10:00 pm
Sat 6:00 am - 10:00 pm
Security Amenities
  • Video cameras on site
  • Electronic gate access
  • Fenced and lighted
Access Amenities
  • 24-hour access (for additional $5.00 per month)
  • Email billing available
Payment and Billing Amenities
  • Cash accepted
  • Checks accepted
  • Credit cards accepted
  • Visa, mastercard, amex and discover credit cards accepted
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Security deposit required - $
  • Security deposit refundable
Additional Information from the Facility

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5' x 5' Unit

  • 10' Ceiling,
  • Drive Up Access,
  • Roll Up Door

Waived admin fee when you reserve online

$45.00
$40.00
per month

5' x 5' Unit

  • 10' Ceiling,
  • Drive Up Access,
  • Roll Up Door

Waived admin fee when you reserve online

$45.00
$43.00
per month

10' x 10' Unit

  • 10' Ceiling,
  • 1st Floor,
  • Alarm,
  • Climate Controlled,
  • Humidity Controlled,
  • Interior,
  • Roll Up Door

Waived admin fee when you reserve online

$130.00
$120.00
per month

10' x 20' Unit

  • 10' Ceiling,
  • Alarm,
  • Drive Up Access,
  • Electricity,
  • Roll Up Door,
  • Vehicle

Waived admin fee when you reserve online

$160.00
$145.00
per month
Customer Reviews
4.5 out of 5
17 Reviews
100% of respondents would recommend this facility to a friend.
Pros
  • Good Value (16)
  • Secure (15)
  • Good Service (15)
  • Clean (15)
Cons
  • N/A
Help your fellow storage searchers make the right choice! Leave a Review

5.0 out of 5 stars Feb. 25, 2015

Great customer service!

Very friendly place! Star, the manager, gave me excellent customer service. I would recommend this storage facility.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars May. 12, 2014

Professional and friendly...Very helpful...

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Feb. 5, 2014

Great outdoor space for car trailer. Lots of room and security.

I kept a car on a trailer at Preferred Storage and can confidently say it was the best choice. Pricing was lower than competitors, the facility was secure and hidden from public view, and Star and her associates were always helpful, courteous, and honest. The facility is fully enclosed, I had two cameras watching my items, and 24 hour access was a great deal too. (Only $10 more).

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Oct. 29, 2013

Great & friendly people from start to end the leasing process.
Thanks

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Sep. 4, 2013

Excellent facility

A big thank you to Lonnie for his help in renting our unit today.
I will recommend this facility to all my friends and family.
5 stars.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Aug. 30, 2013

Star was simply amazing. I've never rented a unit before, she was so helpful and walked me through everything so smoothly. Very personable and actually made the whole thing fun for me. Never lose her!!

  Price - 5/5 (Excellent value)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Aug. 28, 2013

I feel comfortable that my belongings are safe there.

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

4.0 out of 5 stars Aug. 27, 2013

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 3/5 (Average)


Recommended: Yes

4.5 out of 5 stars Aug. 20, 2013

Staff very couteous and friendly. Excellent value and location

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Aug. 13, 2013

Great

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Aug. 8, 2013

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 3/5 (Helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Aug. 6, 2013

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Jul. 25, 2013

This was my first time in a storage unit and it couldn't have gone better. The management was very pleasant to work with and everything was as expected. Definite recommendation.

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Jul. 21, 2013

As Good As It Gets

Fast, Efficient and Friendly...No Wait, No Hassles, is what you want when your tired from moving and such.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Apr. 24, 2013

Excellant Facility

I've used Preferred Storage for about 6 years and have always been very satisfied.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Mar. 15, 2013

Very pleased

I'm a DC resident who needed storage for my mother's furniture when she moved to a nursing home. We leased three adjacent lockers, moving down to two and one as our needs changed over several years. I could not have been more pleased - easy (for customers) yet secure access, very clean and pleasant facility, outstanding customer service. Hard to imagine how it could have been better.

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Mar. 15, 2013

Great, private, secure location, personell very easy to work with and pleasant.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes