Customer service is HORRENDOUS!
I am very disappointed in the attitude of the main employee who works in the office. She is VERY rude and should NOT be working in a customer service oriented position. She is certainly NOT friendly in my experience, she is quite condescending though if you're in to that sort of treatment. If it weren't for her, the place is fine. I had stuff stored at the facility for a long time previously and she didn't work there yet. Back then it was all great but since she got hired on a few years ago it's an absolute nightmare. I would recommend storing your stuff just about anywhere other than the Anchor Storage in Arlington.
- Unhappy Customer
Thank you for sharing a review of our facility. We strive to offer the best 5 star service to all of our customers and pride ourselves in our customer service. We apologize that your experience with our employee was not up to our standards or yours. Please inform the management company in the future of our experience, so that we may attend to it. Your business is very valuable to us and we will continue to strive to do our best.
- Manager's Response