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Stowaway Self Storage at I-20

3044 Washington Rd, Augusta GA 30907 1 (844) 611-1271 Map It
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Office Hours
Sun closed
Mon 8:45 am - 5:45 pm
Tue 8:45 am - 5:45 pm
Wed 8:45 am - 5:45 pm
Thu 8:45 am - 5:45 pm
Fri 8:45 am - 5:45 pm
Sat 8:30 am - 5:00 pm
Access Hours
Sun 12:00 am - 11:59 pm
Mon 12:00 am - 11:59 pm
Tue 12:00 am - 11:59 pm
Wed 12:00 am - 11:59 pm
Thu 12:00 am - 11:59 pm
Fri 12:00 am - 11:59 pm
Sat 12:00 am - 11:59 pm
Features / Amenities
  • 24-hour access
  • Free use of truck (20-mile limit)
  • Video cameras on site
  • Electronic gate access
  • Fenced and lighted
  • Handcarts available
  • Auto-pay available
  • Accepts mail/packages for tenants
  • Moving supplies for sale
  • Manager lives on-site
  • Rent due on 1st of each month
  • Paperwork can be done remotely
  • Cash accepted
  • Checks accepted
  • Credit cards accepted
  • Visa, mastercard and amex credit cards accepted
Additional Information from the Facility

5' x 5' Unit

  • 24 Hour Access,
  • Drive Up Access,
  • Roll Up Door

Free lock when you reserve online

$37.00
per month

5' x 5' Unit

  • 1st Floor,
  • 24 Hour Access,
  • Climate Controlled,
  • Interior,
  • Roll Up Door

Free lock when you reserve online

$47.00
per month

5' x 10' Unit

  • 24 Hour Access,
  • Drive Up Access,
  • Roll Up Door

Free lock when you reserve online

$57.00
per month

5' x 15' Unit

  • 24 Hour Access,
  • Drive Up Access,
  • Roll Up Door

Free lock when you reserve online

$68.00
per month

5' x 10' Unit

  • 1st Floor,
  • 24 Hour Access,
  • Climate Controlled,
  • Interior,
  • Roll Up Door

Free lock when you reserve online

$76.00
per month

10' x 10' Unit

  • 24 Hour Access,
  • Drive Up Access,
  • Roll Up Door

Free lock when you reserve online

$82.00
per month

5' x 15' Unit

  • 1st Floor,
  • 24 Hour Access,
  • Climate Controlled,
  • Interior,
  • Roll Up Door

Free lock when you reserve online

$87.00
per month

10' x 15' Unit

  • 24 Hour Access,
  • Drive Up Access,
  • Roll Up Door

Free lock when you reserve online

$97.00
per month

10' x 10' Unit

  • 1st Floor,
  • 24 Hour Access,
  • Climate Controlled,
  • Interior,
  • Roll Up Door

Free lock when you reserve online

$104.00
per month

10' x 20' Unit

  • 24 Hour Access,
  • Drive Up Access,
  • Roll Up Door,
  • Vehicle

Free lock when you reserve online

$117.00
per month

10' x 25' Unit

  • 24 Hour Access,
  • Drive Up Access,
  • Roll Up Door,
  • Vehicle

Free lock when you reserve online

$137.00
per month

10' x 15' Unit

  • 1st Floor,
  • 24 Hour Access,
  • Climate Controlled,
  • Interior,
  • Roll Up Door

Free lock when you reserve online

$146.00
per month

10' x 30' Unit

  • 24 Hour Access,
  • Drive Up Access,
  • Roll Up Door,
  • Vehicle

Free lock when you reserve online

$157.00
per month

10' x 20' Unit

  • 1st Floor,
  • 24 Hour Access,
  • Climate Controlled,
  • Interior,
  • Roll Up Door

Free lock when you reserve online

$172.00
per month

10' x 25' Unit

  • 1st Floor,
  • 24 Hour Access,
  • Climate Controlled,
  • Interior,
  • Roll Up Door

Free lock when you reserve online

$192.00
per month

10' x 40' Unit

  • 24 Hour Access,
  • Drive Up Access,
  • Roll Up Door

Free lock when you reserve online

$225.00
per month

10' x 30' Unit

  • 1st Floor,
  • 24 Hour Access,
  • Climate Controlled,
  • Interior,
  • Roll Up Door

Free lock when you reserve online

$237.00
per month

10' x 40' Unit

  • 1st Floor,
  • 24 Hour Access,
  • Climate Controlled,
  • Interior,
  • Roll Up Door

Free lock when you reserve online

$270.00
per month
Customer Reviews
3.5 out of 5
5 Reviews
60% of respondents would recommend this facility to a friend.
Pros
  • Secure (3)
  • Clean (3)
Cons
  • N/A
Help your fellow storage searchers make the right choice! Leave a Review

1.0 out of 5 stars Oct. 21, 2014

Bad Policy

FYI- their policy is that each unit rent is paid a month in advance. If you move your belongings out and ask for a partial refund for unused days they offer no refund. Fair enough. But should you take your lock off they will re-rent the unit even if you have two or three weeks left in your contract. There will be no contact to ask if you are finished with it even though you paid until the end of the month. Keep your lock on at all times.

  Price - 1/5 (Unfair price)

  Security - 3/5 (Secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 3/5 (Average)


Recommended: No

Comment from Stowaway Self Storage at I-20 on Oct. 28, 2014

Dear Mr. Brown,I am so sorry about the confusion with your move-out process. With our free trucks, free locks, and superior customer service, we devote ourselves to making your moving process as easy and painless as possible. However, our company, like all self storage companies, rents on a monthly basis only. Unlike some other companies, ours does prorate customers rent at move-in and for the first five days of each month on move-outs. So there are no surprises at move-out time, we try to make this policy clear at the time of rental by giving each new tenant a printed list of policies explaining the process.When we enter a move-out in our system, the unit is immediately returned to our inventory for re-rental. This is the case with most, if not all, rental businesses such as hotels and motels, movie rental companies, car and truck rental companies, equipment rental companies, and apartment rental companies, etc. The rental period varies with each of these, but the principle is the same. And most of them don't offer an equivalent of our 5 day grace period at the first of each month.It is my goal to make you one of our happiest customers, so I took your story to my supervisor. As a genuine gesture of goodwill, I have arranged a very special offer for you on one of your other units with our company. If you will call my office at your earliest convenience, I will try to put the smile back on your face. You can reach me directly Monday thru Thursday 8:45 – 5:45. Thanks for giving us a second chance at making you a satisfied customer of Stowaway Storage.

5.0 out of 5 stars Sep. 10, 2013

Great Customer Service and clean units

Found Stowaway Self Storage at I-20 online and even though it is not the cheapest in Augusta or on Washington Road, they have something that can not be overlooked. They have outstanding customer service and This is what made them my choice after visiting 3 other local storage facilities. They also have police patrols that come at infrequent times, also being located next to a waffle house doesn't hurt as police frequent that location.

  Price - 3/5 (Fair price)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Aug. 24, 2012

I found this place online -- called and found the lady to be very pleasant on the phone , actually , after hearing a pleasant tone of voice on the phone I decided to visit , the lady was patient , showed my hubby & i around she took the time for details -- found the place to be clean and secured -- we wasted no time in renting storage , being in sales at one time I know how important a smile and patience goes , making one feel that they are special is what sells . Very comfortable with the service , keep it up & Thank you Will certainly recommend!!

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 3/5 (Helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.5 out of 5 stars Jun. 18, 2012

Good value close to home

Very helpful friendly staff. The place was very clean and well lighted. And I liked they have free pest control and free boxes. We live in Montclair and they are very convenient.

  Price - 4/5 (Good value)

  Security - 5/5 (Extremely secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

1.5 out of 5 stars Jun. 17, 2012

Continue your search!

The "hidden" fees are not reveald on the website or when you speak with someone on the phone. The boxes are small and expensive. Their units are no different from the competitors yet they are up to $25 more monthly. Why? The site manager is a fast-talking borderline con-artist.

  Price - 2/5 (A little steep)

  Security - 3/5 (Secure)

  Service - 2/5 (Somewhat unhelpful)

  Cleanliness - 3/5 (Average)


Recommended: No