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CubeSmart Self Storage

14509 Owen-tech Boulevard, Austin TX 78728 1 (844) 611-1271 Map It
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Office Hours
Sun 11:00 am - 3:00 pm
Mon 9:30 am - 6:00 pm
Tue 9:30 am - 6:00 pm
Wed 9:30 am - 6:00 pm
Thu 9:30 am - 6:00 pm
Fri 9:30 am - 6:00 pm
Sat 8:30 am - 5:00 pm
Access Hours
Sun 6:00 am - 10:00 pm
Mon 6:00 am - 10:00 pm
Tue 6:00 am - 10:00 pm
Wed 6:00 am - 10:00 pm
Thu 6:00 am - 10:00 pm
Fri 6:00 am - 10:00 pm
Sat 6:00 am - 10:00 pm
Moving Amenities
  • Truck rental available
  • Handcarts available
  • Moving supplies for sale
Security Amenities
  • Video cameras on site
  • Electronic gate access
  • Fenced and lighted
  • Manager lives on-site
Access Amenities
  • Email billing available
Payment and Billing Amenities
  • Cash accepted
  • Checks accepted
  • Credit cards accepted
  • Visa, mastercard, amex and discover credit cards accepted
  • Rent due on same day each month per lease start
  • Auto-pay available
Discount Amenities
  • 10% military discount (applies to active-duty only)
Insurance Amenities
  • Insurance required
  • Homeowners/renters insurance accepted
Vehicle Storage Amenities
  • Vehicle requires title
  • Title must match renter
  • Vehicle requires insurance
  • Vehicle requires registration
Additional Information from the Facility

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5' x 10' Unit

  • 1st Floor,
  • Interior

10% Off and Half Off First Month

$73.00
$65.70
per month

5' x 10' Unit

  • 1st Floor,
  • Climate Controlled,
  • Interior

10% Off and First Month Free

$89.00
$80.10
per month

10' x 15' Unit

  • Drive Up Access

10% Off and Half Off First Month

$146.00
$131.40
per month
Customer Reviews
4 out of 5
9 Reviews
89% of respondents would recommend this facility to a friend.
Pros
  • Good Value (5)
  • Secure (8)
  • Good Service (7)
  • Clean (9)
Cons
  • N/A
Help your fellow storage searchers make the right choice!

4.0 out of 5 stars Oct. 21, 2014

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Sep. 25, 2014

The staff was very friendly and helpful and I would recommend this facility to anyone looking for a storage unit.

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Aug. 16, 2014

Had some trouble with the lack of employees being at the facility during working hours. We had to wait almost 45 minutes for an employee to come to the facility during their work hours just for us to move our stuff in for the first time and it messed up our turn in time for the uhaul. ..very inconvenient.

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 3/5 (Helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.5 out of 5 stars Aug. 2, 2014

Great service!

I was actually transferred here from a different storage after much frustration. When I got here, I was already very frustrated, but the manager who was there was super friendly and efficient. The place seemed very secure and clean. The only thing is that you have to buy or bring your own lock, but that's not really a big deal. Overall, I had a great experience!

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Jul. 23, 2014

Excellent customer service. They always made you feel like you were important to them. They wanted to make you happy and secure in the facility resources, personnel, etc.

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Jul. 17, 2014

Lonnie has been so friendly and helpful and the facility is so clean. I feel our things are very secure.

  Price - 2/5 (A little steep)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Jun. 14, 2014

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.5 out of 5 stars Jun. 9, 2014

Great customer service!!

Fast paperwork and the best customer service around. They gave me no hassle and even spent the extra time to make sure everything was going to work for my moving experience.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

1.0 out of 5 stars Jun. 4, 2014

Moving Into A Storage Unit Should Not Be As Difficult As It Was

I was told on the phone that the paperwork would only take 10 minutes or so. It took over 1 hour and had the moving company I hired not been behind on their schedule I would have run into more problems because they would have had to wait. I have had to show proof of renters insurance at other storage units I've rented. This is nothing new to me. I have been able to show them my policy online with the caveat that I would have a hard copy faxed to them within a few hours. This has not been a problem anywhere else. My insurance is through USAA and I am active duty military. Unfortunately the person at CubeSmart was adamant that this was unacceptable. I had him speak directly to my insurance agent. He insisted this was not enough. Then after reading my policy, he insisted that the policy I have did not have a certain clause in it that he needed to rent the unit out to me. Again he spoke directly to my insurance agent and she had no idea what clause he was referring to. After 2 phone calls and 1 hour of trying to reason with him the paperwork was done and I was able to move into the unit. Also over the phone and in person he told me I qualified for a 10% active duty military discount on top of the discount I received for booking online through SpareFoot Storage Finder. He told me I would be receiving and email showing the additional active duty discount. I have yet to receive that email and as far I know the additional 10% discount. I appreciate the proximity of the storage facility to where I am currently living. The place is clean and seems safe but had I not just paid a couple hundred dollars to move my things in I would go elsewhere. Good customer service is very important to me and they clearly failed at providing it.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 4/5 (Clean)


Recommended: No

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