Fast and easy process, very nice mgmt, great customer support, pretty clean
Oh wow, where to begin? It was a quick and easy process to find the space that I needed. Management is super nice with a great attitude and fun to talk with.
When I got there, I noticed the manager was going above and beyond to answer any questions or address any concerns that I had about the space. It did get busy all of a sudden, but they gracefully handled the situation whereas other places would have shown signs of stress. It helped me realize this location wanted my business and cared about my items also. They even went out to get the golf cart for a ride to the space. Even their own storage space was well-organized.
Their office is immaculately clean and the lot itself is nearly perfect and well organized. There's a gate code, cameras and barbed wire and wrought-iron gating around the facility with spikes to deter any would-be criminals to move on down the road. It makes me feel comfortable storing my things here.
Although it's not usually something you look for in a storage facility, I happened to notice there are many amenities in the immediate area (within walking distance), such as a major grocery store chain, a small strip mall with restaurants, gym, laundromat, fast food, sporting goods store, gas stations, convenient stores, car wash, auto parts store, tire place, city bus station hub and a decent apartment complex nearby. You could throw a rock and hit some of the places. Super Wal-mart, Home Depot and banks are just a few miles away and easily accessible via the city buses that run often. It makes it really convenient to access belongings for people who perhaps are new to, or are planning to move to Austin, who might be staying in a nearby hotel or family/friend's place or for people who are moving or might move into the nearby apartment complex. All of these are within walking distance of each other, being less than a half a mile of each other. Just a wonderful choice for newbie Austinites or the traveler who needs an in-town hub.
- Troy Barnes