Heritage-Hills, Austin, TX Self Storage

How to pack and prepare for pickup

Pack the items you're storing and disassemble any furniture that might take up more space than necessary while in storage.

Some providers can help you pack, and will lend bins and packing materials upon request. For more details, please review the guidelines of providers in your area.

Prohibited items

Liquids, illegal substances, perishables and hazardous materials are prohibited. If you're unsure about whether or not an item is allowed in storage, please check with your full-service provider when scheduling your pickup.

Shipping services

Some providers can ship your storage items to a different address or outside of their delivery zone. Please confirm with the full-service provider in your area when scheduling your pickup.

Pickup and Delivery Fees

Pickup and delivery rates vary by full-service storage provider. For more details, please review the guidelines of providers in your area.

Cancellation Fee

Cancellation fees vary by full-service storage provider. For more details, please review the guidelines of providers in your area.

Reservations & Availability

Some full-service providers do same-day or next-day pickup and delivery. Please review the guidelines of providers in your area and request a quote as soon as you are ready to lock in the dates that work best for you.

After you submit your desired dates, a customer representative from the provider will reach out to confirm dates and availability.

Storage Facility Visitation

For security reasons, some providers do not allow customers to visit their facility. However, many providers can accommodate same- or next-day delivery pending availability.

Some providers allow visits to the facility by appointment. Please check availability and restrictions with providers in your area.

Monitoring

Many of our providers have security cameras and on-site security staff. For more details, please review the guidelines of providers in your area.