Life Storage - Austin - South Congress Avenue
4.13 out of 5 stars- based on46 reviews
Showing 31 - 35 of 46 reviews
Convenient
Pretty good pricing with good specials. Front gate is open a lot though.
- James
Great customer service, storage unit is a little old
Overall, great experience. The customer service is unbeatable. I had to switch units because the latch was broken on the first. The second unit has a bit of a janky door but it was super clean. Price is great, there is an admin fee and required insurance which will increase the monthly price. Admin fee was $25, lowest insurance was $10 a month. Really not that bad. I would definitely rent here again!
- Kelsey
Good but slow checking in
Good but was slow getting checked in and took way too much time but otherwise good deals, clean, and easy to switch sizes if needed
- 慄慮
Convenient and easy access.
Convenient and easy access no-frills storage facility. Wish I had known that there is no lighting, but I can deal with that short coming.
- Donald
ok but not optimal
they hit you with a lot of fees that you don't know about until you are renting the unit. They pretty much force you to buy their lock. They charge you a monthly insurance fee to insure you belongings whether you have anything of value in the unit or not. They have a administration fee that is almost as high as the rent itself so it is like you are paying 2 months rent the first month. The door doesn't really close at the bottom of the unit so everything I store inside is going to always be dirty. I would just recommend looking around because once you have paid all the rent and fees and bought their special lock it doesn't make since to leave because you are already in for so much money.
- James