Public Storage - Austin - 6726 Bee Cave Rd
4.85 out of 5 stars- based on13 reviews
Showing 11 - 13 of 13 reviews
Clean, easy access when needed, security and especially Angela Romero-super well informed, and a joy to meet and greet!
I would recommend Public Storage for all the extras we collect! I have been a customer for at least 8 years and a customer at the location before it became Public Storage. The units are clean and in good repair, with reasonable access hours, and the staff has been very helpful, and professional, but best of all--when storing your personal treasures ( aren't they all ) or storing work related supplies I highly recommend Public Storage. I use the Bee Caves location off and on for different purposes when the need for extra room is needed. It has been a pleasure working with Angela Romero and her staff, they have always been more than helpful, super competent, and its nice to be greeted by a familiar face and a cheery hello when dealing with storing your treasures- whatever they may be. Have a Great Day everyone!
- Carolyn Brown
Staff is exceptionally friendly and helpful. Facility is clean and in good shape. They are easy to work with and I would give the facility and staff 5 stars. I would definitely rent here again. I removed a star on the overall rating because I don't appreciate the Public Storage corporate practice of getting you in, then jacking up your rate bit by bit (mine went up almost 50% in 1.5 years). I'm sure they all do this, but it's worth planning for. I just changed units during the winter months to bring my rate back down - the monthly rate is substantially less expensive in winter. I'm sure it will rise again, but it saved money for now.
- Lisa Wells
Good value and trusted organization
Generally best to work with Public Storage for your needs when compared to sometimes cheaper independents. However, with Public Storage you get there corporate backing and organizational infrastructure. My only beef is the buy our lock program. Great idea to pass this overhead onto the consumer and yet reduce the liability associated with either rekeying or reissuing locks. However, given the volume involved, the cost of the lock could be cheaper than the current charge and still have a huge margin.
- Richard Hajek