Showing 1 - 5 of 5 reviews
Manager was super helpful on decisions...
Manager was super helpful on decisions about size! Ran through the process & literally walked me through each step. Definitely a good experience.
Clean. Great customer service from Leah. Love the AC upstairs
- Peter Christensen
Phone Reservation was fast and easy
Phone Reservation was fast and easy. Customer service is excellent, agents anticipate your needs and make helpful suggestions. Store attendants are friendly and very professional. Size and pricing along with several locations made it an easy decision and choice.
Leah is Great!
Leah, the customer service manager, at my Public Storage facility (700 Victor Street, Austin Texas) went above and beyond in getting me signed in. She even stayed late to help the people in line behind me.
I love public storage ??
The only reason I have put 4stars and not 5!! Well for starters I am very grateful and happy with public storage.very convenient locations and nice new clean, green facilities. So it is nerve racking that you have to constantly put codes in to door, elevator over and over and the time's so short for doors to stay open you can't even turn around and load with out the elevator and or door closes then codes all over again and there is no time to do it. Then on another note there is 3 carts 2 are locked up and the other night someone did not return the unlocked one so I was out of luck basically because you can only have access to your floor and I was prepared to go look for it and use the cart but it was not on my floor so yeah bummer. I really appreciate the security measures and all but they need tweeked a little to not be so inconveniencing.and the hand carts really need at least one wheel that you can set a brake on vary unsafe and frustrating. Other than that thank you public storage ??
- Joe Park
Helpful Tips on How to Choose the Right Storage Unit
Frequently asked questions
What size storage unit do I need?
How tall are storage units?
Do I need climate-controlled storage?
What are the minimum number of months I can rent?
Do I need a reservation or can I just walk in and rent a space?
What is climate control?
How wide are storage unit doors?
What is 24-hour access?
Do storage units have electricity or electrical outlets?