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LifeStorage of South Congress

4515 S Congress Ave, Austin TX 78745
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Office Hours
Sun 11:00 am - 5:00 pm
Mon 9:00 am - 6:00 pm
Tue 9:00 am - 6:00 pm
Wed 9:00 am - 6:00 pm
Thu 9:00 am - 6:00 pm
Fri 9:00 am - 6:00 pm
Sat 9:00 am - 5:00 pm
Access Hours
Sun 5:00 am - 11:00 pm
Mon 5:00 am - 11:00 pm
Tue 5:00 am - 11:00 pm
Wed 5:00 am - 11:00 pm
Thu 5:00 am - 11:00 pm
Fri 5:00 am - 11:00 pm
Sat 5:00 am - 11:00 pm
Features / Amenities
  • 24-hour access (for business users only, with manager approval)
  • Video cameras on site
  • Electronic gate access
  • Fenced and lighted
  • Insurance available
  • Insurance required
  • Homeowners/renters insurance accepted
  • 15% military discount (applies to active-duty, reserves, and veterans)
  • Email billing available
  • Auto-pay available
  • Accepts mail/packages for tenants
  • Moving supplies for sale
  • Rent due on same day each month per lease start
  • Cash accepted
  • Checks accepted
  • Credit cards accepted
  • Visa, mastercard, amex and discover credit cards accepted
  • Vehicle requires insurance
  • Vehicle requires registration
Additional Information from the Facility

10' x 10' Unit

  • 1st Floor,
  • Interior,
  • Household Storage Only (No Vehicles)

First Month Half Off!

$129.00
per month

10' x 20' Unit

  • Drive Up Access,
  • Household Storage Only (No Vehicles)

First Month Half Off!

$209.00
per month
Customer Reviews 11 Reviews
  • 5 star 2
  • 4 star 3
  • 3 star 5
  • 2 star 0
  • 1 star 1
80% of respondents would recommend this facility to a friend.
Pros
  • N/A
Cons
  • N/A
Help your fellow storage searchers make the right choice! Leave a Review

3.0 out of 5 stars Feb. 10, 2015

The unit was dirty when I moved in, and the property isn't very well lit, or actually at all, after 6pm. But pricing is fair and Lisa was very pleasant, had a great attitude and made the paperwork an easy process.

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 2/5 (Somewhat dirty)


Recommended: Yes

3.0 out of 5 stars Jul. 23, 2014

  Price - 4/5 (Good value)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

4.0 out of 5 stars Jun. 6, 2014

I feel that they are at least a 4 star facility.

My experience was fairly good. There was a mix-up on the time of when I was to do paperwork, but the facility provided a discount as they were not available at the arranged time. Staff was courteous and the facility is secure. I have used them before and had no problems. Their rates are comparable to others in the area.

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

3.0 out of 5 stars Jun. 3, 2014

The insurance fee was not mentioned in the ad and is mandatory, so it bumped up the monthly rate significantly.

  Price - 2/5 (A little steep)

  Security - 2/5 (Somewhat secure)

  Service - 2/5 (Somewhat unhelpful)

  Cleanliness - 2/5 (Somewhat dirty)


Recommended: No

3.0 out of 5 stars Feb. 19, 2013

My only disappointment was that I wasn't told of admin fees when I booked on the phone even though I asked.

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 3/5 (Helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.5 out of 5 stars Feb. 5, 2013

My experience at Storage KIng was in all ways very positive!

Tthe office staff was helpful and friendly and the facility was clean.

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Oct. 2, 2012

My experience was good, staff was very friendly and the storage unit was affordable.

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars May. 11, 2012

I found this place through www.sparefoot.com and got a great rate AND great customer service! Todd was courteous, prompt, and thorough in completing the transaction and making sure the code worked and that I had access to my unit.

  Price - 5/5 (Great value)

  Security - 5/5 (Very secure)

  Service - 5/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

1.5 out of 5 stars May. 8, 2012

coupons not honored

Same as patty they have the coupons for 1 month free, but do not honor them :/

  Price - 3/5 (Average)

  Security - 2/5 (Unsafe)

  Service - 1/5 (Unhelpful)

  Cleanliness - 3/5 (Average)


Recommended: No

3.0 out of 5 stars Apr. 9, 2012

Spare Foot Mixup

We were pleased to get 1/2 off the first two months, but when we went to the storage unit, we were told that they did not offer that any more and could not get Spare Foot to take it off their website. Please check on this before you go there. It seems to be a problem; however they did reluctantly let us have the discount.

  Price - 4/5 (Great value)

  Security - 3/5 (Average)

  Service - 3/5 (Average)

  Cleanliness - 3/5 (Average)


Recommended: Yes

4.5 out of 5 stars May. 10, 2011

Great customer service

I recieved great customer service from Storage Kings. The lady at the front desk was very friendly, and helpful.

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