LifeStorage of South Congress

Address
4515 S Congress Ave Austin TX 78745
Reviews
3.775 20
Call to book now
1 (877) 691-2491
Get Directions

Available Units

Facility Hours

Sun
11:00 AM - 5:00 PM
Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 5:00 PM
Sun
5:00 AM - 11:00 PM
Mon
5:00 AM - 11:00 PM
Tue
5:00 AM - 11:00 PM
Wed
5:00 AM - 11:00 PM
Thu
5:00 AM - 11:00 PM
Fri
5:00 AM - 11:00 PM
Sat
5:00 AM - 11:00 PM

Features & Amenities

  • 24-hour access (for business users only, with manager approval)
  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Electronic gate access
  • Moving supplies for sale
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (visa, mastercard, amex, discover)
  • 10% military discount (applies to active-duty, reserves, veterans only)

Facility's Fees & Requirements

  • Facility Administration Fee: $30.00
  • Insurance: Required

Additional Info from Facility

Customer Reviews

3.775 20
November 16th, 2015
Very friendly service and affordable pricing
I'd recommend this place to a friend.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response November 25th, 2015
Thank you so much for your feedback. Feel free to contact us if there is anything we can do to better your storage experience.
October 5th, 2015
good service
The service was prompt and friendly.
Recommended: Yes
5/5 (excellent value) Price
4/5 (very helpful) Service
4/5 (clean) Cleanliness
Manager's Response October 21st, 2015
Thank you so much for taking the time to review our facility. Please let us know if there is ever anything we can do to better your storage experience.
September 11th, 2015
The manager on duty was very nice and helpful.
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response September 16th, 2015
That is great news! Thank you so much for leaving the review. If there is anything we can do please let us know as we are here to serve you!
September 1st, 2015
Awesome service for a great price!
I would definitely recommend this place! Super friendly and reliable service, not to mention unbeatable pricing!
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response September 16th, 2015
Thank you so much for the positive feedback. We appreciate your business. Anything we can do for you, please let us know as we are here to serve you!
October 2nd, 2012
My experience was good, staff was very friendly and the storage unit was affordable.
Recommended: Yes
5/5 (excellent value) Price
4/5 (very helpful) Service
4/5 (clean) Cleanliness
May 11th, 2012
I found this place through www.sparefoot.com and got a great rate AND great customer service! Todd was courteous, prompt, and thorough in completing the transaction and making sure the code worked and that I had access to my unit.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
October 29th, 2015
Fantastic customer service
Fantastic customer service. Easy check in process and very thorough.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
February 5th, 2013
My experience at Storage KIng was in all ways very positive!
Tthe office staff was helpful and friendly and the facility was clean.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
May 10th, 2011
Great customer service
I recieved great customer service from Storage Kings. The lady at the front desk was very friendly, and helpful.
Recommended: No
0/5 (unfair price) Price
0/5 (very unhelpful) Service
0/5 (very dirty) Cleanliness
June 6th, 2014
I feel that they are at least a 4 star facility.
My experience was fairly good. There was a mix-up on the time of when I was to do paperwork, but the facility provided a discount as they were not available at the arranged time. Staff was courteous and the facility is secure. I have used them before and had no problems. Their rates are comparable to others in the area.
Recommended: Yes
3/5 (fair price) Price
3/5 (helpful) Service
3/5 (average) Cleanliness
October 30th, 2015
Wish I would have visited before purchasing.
Dangerous roads throughout the storage complex that are ill-equipped to allow for efficiency-sized moving trucks, let alone full-sized ones. Roads become ramps in many areas, and when driving a rental truck that requires extra revving, plus the fact that storage complexes (due to their purpose) receive heavy moving/rental truck traffic, there are bound to be multiple trucks trying to navigate at the same time. These factors equal a recipe for disaster. Once visited, I understood why their price tag was less than local competition.
Recommended: No
4/5 (good value) Price
4/5 (very helpful) Service
4/5 (clean) Cleanliness
July 26th, 2015
no lights
The facility is fine with one notable exception. The gates open until 11:00 pm which is great but the problem is that there are no lights. If you want to access your unit after dark. You better bring a flashlight
Recommended: Yes
4/5 (good value) Price
3/5 (helpful) Service
3/5 (average) Cleanliness
Manager's Response November 25th, 2015
Thank you. We want you to know that we value your feedback. We welcome the concerns that you have brought to our attention and want you to know that this is being addressed as a result of your experience. Let us know if there is anything else we can do for you!
July 4th, 2015
Good location
This place was good. Good location, easy to get in and out of
Recommended: Yes
3/5 (fair price) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
February 10th, 2015
The unit was dirty when I moved in, and the property isn't very well lit, or actually at all, after 6pm. But pricing is fair and Lisa was very pleasant, had a great attitude and made the paperwork an easy process.
Recommended: Yes
3/5 (fair price) Price
4/5 (very helpful) Service
2/5 (somewhat dirty) Cleanliness
July 23rd, 2014
Recommended: Yes
4/5 (good value) Price
3/5 (helpful) Service
3/5 (average) Cleanliness
June 3rd, 2014
The insurance fee was not mentioned in the ad and is mandatory, so it bumped up the monthly rate significantly.
Recommended: No
2/5 (a little steep) Price
2/5 (somewhat unhelpful) Service
2/5 (somewhat dirty) Cleanliness
February 19th, 2013
My only disappointment was that I wasn't told of admin fees when I booked on the phone even though I asked.
Recommended: Yes
3/5 (fair price) Price
3/5 (helpful) Service
4/5 (clean) Cleanliness
April 9th, 2012
Spare Foot Mixup
We were pleased to get 1/2 off the first two months, but when we went to the storage unit, we were told that they did not offer that any more and could not get Spare Foot to take it off their website. Please check on this before you go there. It seems to be a problem; however they did reluctantly let us have the discount.
Recommended: Yes
4/5 (good value) Price
3/5 (helpful) Service
3/5 (average) Cleanliness
October 11th, 2015
The Guy Was really Nice. The door was tiny
Overal this place was pretty nice
Recommended: Yes
2/5 (a little steep) Price
4/5 (very helpful) Service
3/5 (average) Cleanliness
Manager's Response October 21st, 2015
Thank you for taking time to review our facility. We strive to improve based on our customer's feedback. Please let us know if there is anything that we can do differently to improve the storage experience.
May 8th, 2012
coupons not honored
Same as patty they have the coupons for 1 month free, but do not honor them :/
Recommended: No
3/5 (fair price) Price
1/5 (very unhelpful) Service
3/5 (average) Cleanliness