Showing 26 - 30 of 33 reviews
Pretty clean place
Pretty clean place. Very large, lots of options. Front desk staff needs to work on their professionalism.
Call center agent gave me wrong info otherwise rating would have been 5 stars
The staff at location were very helpful and kind. ????? to staff at storage location
Facility lighting and security
Everything at this location is fine except the the lighting. I noticed lighting in certain rows but unfortunately the row that I've been assigned to has lighting that does not work. With the time change, it can get very dark, very early. When I asked an employee, he stated that they will be fixed sometime in the future. I feel that not only does this cause a security and safety issue, but makes it harder to load or unload stuff into or from my storage unit. I hope this matter is resolved quickly. I also think since the gate hours are til 9pm, there should be some type of lighting inside storage units as well. Otherwise everything else is good. Thank you
- Andy Reyes
First month rent took me off guard altogether.
Was under the impression First month should have been $1 but with these fine prints its pretty misleading. Lady was nice who showed me around .
- Arun Dhiri
Reserving online was easy...but then
Reserving online was easy. Coming in to complete transaction with staff was less easy. The staff was great, but some of the fees and rules were unnecessary. Now actually using the facility is average at best. The facility is short-staffed, so when I came to the office to return the cart key, I was waiting with three other customers because the only person at work had left the office to show a locker to another customer. I find it inappropriate to leave a woman alone to deal with the public, especially in the evening. It would be nice if the magnet meant to hold open the door on the path to my locker worked. Again, the staff is great.
- Thomas Gardner
Frequently asked questions
What size storage unit do I need?
How tall are storage units?
Do I need climate-controlled storage?
What are the minimum number of months I can rent?
Do I need a reservation or can I just walk in and rent a space?
What is climate control?
How wide are storage unit doors?
What is 24-hour access?
Do storage units have electricity or electrical outlets?