Showing 1 - 5 of 9 reviews
The gentleman Troy at US Storage Center that helped me out made sure I had the correct size that was needed. And even after going over the paperwork showed me how to get in with my code, He was professional, polite, and patience. My three Ps which I love when dealing with any company or anyone. I would highly recommend them to my friends, I would also like to thank Spare Foot for the information. Thank you so much!!!!!
- Leslie Anderson
Excellent service. Glad to have this facility in NE Baltimore.
Yuri and staff were very helpful and walked me through the process as a first time renter. A+++
The staff was extremely helpful and upfront and I felt very confident with the security. It offers convenient 24hr and easy drive up access to units.
By Far the Best Storage Facility in Baltimore
I was completely surprised at the actually size of US Storage's 10x20 storage units compared to other storage companies' 10x20 storage units. US Storage has "true" 10x20 storage units, at the best prices around, which includes the best accessibility (all units are walk in units). In addition, US Storage allows month to month leasing, several payment options, and is the only storage facility with 24hour access. US Storage also helps its customers move in with ease by helping to keep customer's move-in cost down by allowing its customers to reserve/use its moving truck (for free) to move in (customers only have to replace the gas used); I have not find this courtesy at any other storage facilities. The use of their moving truck could save customers as much as $110 or more on renting a 14' U-Haul truck. Above all, US Storages customer service is amazing. Mr. Troy, the Property Manager is extremely professional, friendly, helpful, considerate, and compassionate; something you just do not experience in customer service these days. I 100% recommended US Storage to anyone needing a storage facility.
- Felicia A. Lockett
Helpful Tips on How to Choose the Right Storage Unit
Frequently asked questions
What size storage unit do I need?
How tall are storage units?
Do I need climate-controlled storage?
What are the minimum number of months I can rent?
Do I need a reservation or can I just walk in and rent a space?
What is climate control?
How wide are storage unit doors?
What is 24-hour access?
Do storage units have electricity or electrical outlets?