WoW......you become Family
Right from the beginning I felt welcome. Heather & Brian were so helpful. They made great recommendations on the size....Brian went as far to look at units and describe the advantages with me. He even offered when he was done his shift to help me unload. Heather what can I say.....so efficient with the paper work and most importantly my time. Even offered to give me 24 hour access because I was unloading 2 huge trucks alone.
Now we get to "Sam"....Samantha, She is Miss Service. She is your Unsung Hero. Just awesome to have a person like her to work with. I had so much I had to add a Unit...No Problem. Want to save money I got another Unit and combined the two.....Done Seamlessly. She's called to check on me......Payment due.... Her 1st line and greeting is "Are You OK" not your payment is due. You feel you have a Friend.
All of this starts at the top! I was able to meet owner Sam Friedman and spend some time talking to him. Class Guy gave me some real insights and tried to help me. I'm not glad I have to spend money to store personal items....But I'm so glad that I have the folks at Bel Air Stack & Store......my belongings are safe & I know they've got my back. In today's world....they've separated themselves from the rest. THANK YOU BA Team!
- Kevin Allen