Showing 1 - 5 of 13 reviews
Superior storage facility, but open the bathrooms.
The storage facility is clean, secure, and has tight security; the staff are very friendly and helpful. However, please open the on-site bathrooms immediately. Nobody buys the posted sign that blames the bathroom closure on COVID-19. That is completely flawed reasoning. If West Coast Self Storage were really concerned about the spread of the pandemic, they would keep the on-site bathrooms open and encourage frequent hand-washing. Closing the on-site bathroom and posting a sign that they did it due to COVID is not believable if you know anything about how the virus spreads. It sounds more like an excuse to avoid cleaning the bathroom and reducing labor hours. Clean it up West Coast; and don't underestimate the intelligence of your patrons. Let us use the bathroom and wash our hands.
Can't top this place!
GREAT customer service. Tera was short staffed and she still greeted and took care of you with a smile. Amazing. Genuine customer care. Much appreciated. Facility is clean and easy to access.
Thank you so much Kasey! I'm so happy everything went good for you. I really appreciate the great review it means a lot. -Tera
- Manager's Response
Excellent prices, lists all options in an easy to find and sort view. Would definitely use again, especially if they have a promotion for free month or free lock going on.
Great storage and service
Good customer service. Helped me to get right size by showing me available sizes before I made my choice. Had truck for the move and was able to buy items for packaging at discount. Had a cart to move items and escalator to unit. Password security for elevator and purchased a lock easily. Very attentive at reception. I very much recommend this storage company for anyone looking for a good place.
Friendly fast service in the office, the place is clean and new. Plenty of parking
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