Our storage was not swept at all. Lots of pallets in it that we did not know what to do with. No staff on site whatsoever, even though the customer service stated there should be. Was told it is managed remotely. Not as secure as we were led to believe. Told we should sweep it ourselves, move the pallets out, and we'd be given a credit. Staff were pretty unfriendly to our issues, and did not call us back as we had asked for.