Planet Self Storage - Southampton St. Boston

Address
100 Southampton St Boston MA 02118
Reviews
3.785 35
Call to book now
1 (877) 691-2491
Get Directions

Available Units

5' x 5'
5' x 10'
5' x 15'
10' x 10'
10' x 15'
10' x 20'
10' x 30'
5' x 5' Unit
  • covered
  • floor 2
  • swing door
  • interior
  • 8ft ceiling
  • Household Storage Only (No Vehicles)
per month
$94.00
4' x 8' Unit
  • covered
  • alarm
  • floor 2
  • swing door
  • interior
  • 8ft ceiling
  • Household Storage Only (No Vehicles)
per month
$94.00
5' x 8' Unit
  • covered
  • alarm
  • climate controlled
  • humidity controlled
  • floor 1
  • swing door
  • interior
  • 11ft ceiling
  • Household Storage Only (No Vehicles)
per month
5' x 10' Unit
  • covered
  • alarm
  • climate controlled
  • floor 1
  • swing door
  • interior
  • 11ft ceiling
  • Household Storage Only (No Vehicles)
per month
5' x 10' Unit
  • covered
  • floor 2
  • swing door
  • interior
  • 8ft ceiling
  • Household Storage Only (No Vehicles)
per month
$124.00
8' x 7' Unit
  • covered
  • climate controlled
  • humidity controlled
  • floor 1
  • swing door
  • interior
  • 11ft ceiling
  • Household Storage Only (No Vehicles)
per month
$159.00
5' x 14' Unit
  • covered
  • ada accessible
  • floor 1
  • swing door
  • interior
  • 11ft ceiling
  • Household Storage Only (No Vehicles)
per month
$169.00
5' x 15' Unit
  • covered
  • floor 2
  • swing door
  • interior
  • 8ft ceiling
  • Household Storage Only (No Vehicles)
per month
$159.00
9' x 11' Unit
  • covered
  • ada accessible
  • premium unit
  • floor 1
  • swing door
  • interior
  • 11ft ceiling
  • Household Storage Only (No Vehicles)
per month
10' x 10' Unit
  • covered
  • drive up access
  • outdoor access
  • floor 24
  • roll up door
  • 24ft ceiling
  • available for vehicle storage
per month
$239.00
10' x 10' Unit
  • covered
  • floor 2
  • swing door
  • interior
  • 8ft ceiling
  • Household Storage Only (No Vehicles)
per month
$209.00
9' x 14' Unit
  • covered
  • floor 1
  • swing door
  • interior
  • 11ft ceiling
  • Household Storage Only (No Vehicles)
The first full month free
per month
$259.00
10' x 15' Unit
  • covered
  • floor 2
  • swing door
  • interior
  • 8ft ceiling
  • Household Storage Only (No Vehicles)
per month
$234.00
12' x 13' Unit
  • covered
  • floor 1
  • swing door
  • interior
  • 11ft ceiling
  • Household Storage Only (No Vehicles)
per month
$274.00

Facility Hours

Sun
12:00 PM - 3:45 PM
Mon
8:00 AM - 5:45 PM
Tue
8:00 AM - 5:45 PM
Wed
8:00 AM - 5:45 PM
Thu
8:00 AM - 5:45 PM
Fri
8:00 AM - 5:45 PM
Sat
8:00 AM - 4:45 PM
Sun
12:00 PM - 3:45 PM
Mon
8:00 AM - 5:45 PM
Tue
8:00 AM - 5:45 PM
Wed
8:00 AM - 5:45 PM
Thu
8:00 AM - 5:45 PM
Fri
8:00 AM - 5:45 PM
Sat
8:00 AM - 4:45 PM

Features & Amenities

  • Elevator available
  • Fenced and lighted
  • Video cameras on site
  • Electronic gate access
  • Handcarts available
  • Moving supplies for sale
  • Email billing available
  • Accepts mail/packages for tenants
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (visa, mastercard, amex, discover)

Facility's Fees & Requirements

  • Facility Administration Fee: $22.00
  • Insurance: Required

Additional Info from Facility

Customer Reviews

3.785 35
August 25th, 2015
Nice staff, sort of dark
Staff was really nice and stayed open late for us. The lights keep shutting off while we were moving though
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
August 23rd, 2015
Checking in was so easy. Everyone was helpful. Will definitely recommend to my friends.
I called and moved my stuff in same day. Great experience.
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
August 2nd, 2015
The staff was friendly and quick to answer questions
Although the paper work was time consuming, overall my experience has been top notch.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 5th, 2015
The day I moved in the representative was at lunch, even though it was during my scheduled time. After sh arrived her customer service was excellent.
Recommended: Yes
5/5 (excellent value) Price
2/5 (somewhat unhelpful) Service
5/5 (squeaky clean) Cleanliness
June 23rd, 2015
Like Frosted Flakes, they're greeeeaat!
Best of the bunch in a world of pirates and snake charmers
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
May 7th, 2015
Staff helpful, units as expexted
Staff stayed to let us move in a couple minutes past deadline. Very accommodating.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
April 30th, 2015
cheap price
the price is really very cheap.and the location is close to downtown.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
October 19th, 2015
Additional charges and fees added up fast. Increased estimated cost 40% for month 1.
Insurance is a mandatory monthly cost in addition to the leasing fee, which wasn't make clear when I reserved the unit. There's also a $22 administrative fee just to file your paperwork.. The service was great though and the facility is clean,
Recommended: Yes
3/5 (fair price) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
September 27th, 2015
Nice place, easy access
Good customer service, place was clean.
Recommended: Yes
4/5 (good value) Price
4/5 (very helpful) Service
4/5 (clean) Cleanliness
September 6th, 2015
Recommended: Yes
3/5 (fair price) Price
3/5 (helpful) Service
4/5 (clean) Cleanliness
August 3rd, 2015
Customer service
The young black lady that works the front is awesome. She is kind and very helpful
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
3/5 (average) Cleanliness
July 25th, 2015
Doesn't reinvent the wheel, but it gets the job done
The one-liner basically says it. This is a solid, dependable option for personal storage. They are professional and the units are clean. Everything has gone without a hitch for me.
Recommended: Yes
4/5 (good value) Price
4/5 (very helpful) Service
4/5 (clean) Cleanliness
June 18th, 2015
great place
Have good price and a lot of space. Helpful people
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
June 14th, 2015
Kind customer service and friendly staff. Large, clean spaces.
They called me ahead of time to confirm and helped on the day of the move. Good prices, but a bit on the expensive side. Would be nice to get better discounts for long term use!
Recommended: Yes
3/5 (fair price) Price
4/5 (very helpful) Service
4/5 (clean) Cleanliness
May 18th, 2015
Quick application process
the whole transaction went without a hitch
Recommended: Yes
3/5 (fair price) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
May 13th, 2015
convenient
Convenient storage, drive in feature is nice so you can pull in next to your unit. Clean space, good managemen.
Recommended: Yes
4/5 (good value) Price
4/5 (very helpful) Service
4/5 (clean) Cleanliness
May 6th, 2015
Very helpful staff, good amount of storage for price, convenient location for college students
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
May 2nd, 2015
Pretty close I fantastic
I have used this service for the past three years. They have extremely reasonable pricing and a very friendly service. Be sure to check them out :)
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
April 13th, 2015
The customer service representative was great!
Recommended: Yes
2/5 (a little steep) Price
5/5 (outstanding) Service
3/5 (average) Cleanliness
April 13th, 2015
Good place
Would recommend it to friends.
Recommended: Yes
5/5 (excellent value) Price
4/5 (very helpful) Service
4/5 (clean) Cleanliness
August 25th, 2014
I only needed storage for a short period of time (1-2 weeks) while moving off campus into a new apartment. Their hours were very difficult for me to work around because I work full time. I was frustrated with my school that I had to buy storage for a full month and only use it for a short time and it was stressful figuring out timing with my schedule. John at the front desk was extremely helpful, friendly, and accommodating and made the experience so much better. The prices were lower than many others that I was looking into and it was very close for me. The only complaint that I would have is the fact that it closes so early during the week which makes it difficult and the 24 hour units are very expensive.
Recommended: Yes
3/5 (fair price) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
January 29th, 2014
It was great, easy to access and simple to get done
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
3/5 (average) Cleanliness
August 8th, 2013
For what I need, they accommodated me perfectly.
Recommended: Yes
3/5 (fair price) Price
4/5 (very helpful) Service
4/5 (clean) Cleanliness
August 6th, 2013
Good experience I like location only thing, I wish the hours of access were longer.
Recommended: Yes
5/5 (excellent value) Price
3/5 (helpful) Service
4/5 (clean) Cleanliness
September 3rd, 2015
Very expensive but clean and secure.
The storage unit was clean and there is a lift to help get stuff upstairs. It is very expensive compared to other nearby facilities. Expect $30+ in fees for the first month.
Recommended: Yes
2/5 (a little steep) Price
4/5 (very helpful) Service
5/5 (squeaky clean) Cleanliness
August 25th, 2015
Decent
I had a decent experience. It was what you would expect from a storage unit in Dorchester.
Recommended: Yes
5/5 (excellent value) Price
4/5 (very helpful) Service
3/5 (average) Cleanliness
May 8th, 2015
Not too shabby
Still not too shabby. Service was pretty good.
Recommended: Yes
4/5 (good value) Price
4/5 (very helpful) Service
4/5 (clean) Cleanliness
January 1st, 2016
Recommended: No
4/5 (good value) Price
3/5 (helpful) Service
3/5 (average) Cleanliness
May 13th, 2015
Recommended: Yes
4/5 (good value) Price
4/5 (very helpful) Service
3/5 (average) Cleanliness
April 23rd, 2013
I walked in and was attended to immediately , the woman I dealt with was knowledgeable and friendly. The overall appearance was clean. An available dolly was there to help me unload my car, a lift for my belongings worked great as I am on the second floor. All in all great experience!
Recommended: Yes
3/5 (fair price) Price
1/5 (very unhelpful) Service
4/5 (clean) Cleanliness
February 7th, 2013
The staff was helpful and friendly. Service was quick and clear to understand.
Recommended: Yes
4/5 (good value) Price
3/5 (helpful) Service
0/5 (very dirty) Cleanliness
August 22nd, 2015
Dirt-Cheap, Bare-Bones Self-Storage
Tough to beat the price at Planet SelfStorage, but with only one staffer on-site at any given time, getting set up can be a hassle. The first time I tried to move in my stuff, no one was there because they go to the bank every morning and I wasn't able to wait for them to return. Bottom line -- you get what you pay for. If price is no issue, look elsewhere.
Recommended: No
4/5 (good value) Price
1/5 (very unhelpful) Service
2/5 (somewhat dirty) Cleanliness
April 29th, 2014
Misleading advertising!
I reserved a 5x5x9 unit described as “inside” and “dry” for my daughter's college stuff. Turned out this is a metal cubicle with a locked door and wire mesh instead of a ceiling, spider webs and dust all over the unit (bring your cleaning tools). Yes, there is a large common roof above the row of such units, so rain most likely will not flood the unit and sun will not shine directly in, but all stored stuff is exposed to outside humidity and temperature fluctuations. In essence, storing items in these units is not much different from putting them outside under an umbrella. I worry about her down bedding, winter down coat, books and a TV set being ruined due to exposure to humidity. So, for what you get, the price is outrageous ($69/month no any sort of discount). In addition, security is low. Whoever got your key may access the unit. Getting to the storage was interesting; a block away we passed a neighborhood where a few bus stops were full of dirty people with crazy eyes as if they were on drugs or insane. Walking there is definitely is not a good idea, although being on premises is ok.
Recommended: No
1/5 (unfair price) Price
3/5 (helpful) Service
2/5 (somewhat dirty) Cleanliness
Manager's Response May 1st, 2014
Ms Elena, I am very concerned about the experience you reported in this review. Please contact the property and leave a number so I may contact you. We pride ourselves in customer service and would like to correct anything we can. Thank you. Charlie F.
August 8th, 2012
Paperwork took short. After cab driver took my belongings out, the customer service person told me that he got the wrong key and the correct room was supposed to be at the other end of the building (not the one he showed me). I had to walk and carry all my storage. It was a real pain. the only reason I have chosen this company was its fair price. Even though I had a bad experience that day, I will continue storing my items with this company. The CEO is young and I believe the company will improve in the future.
Recommended: Yes
3/5 (fair price) Price
2/5 (somewhat unhelpful) Service
3/5 (average) Cleanliness
August 22nd, 2014
Terrible customer service and unfair (not-as-advertised-online) pricing
Recommended: No
1/5 (unfair price) Price
1/5 (very unhelpful) Service
0/5 (very dirty) Cleanliness