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Planet Self Storage - Southampton St. Boston

100 Southampton St, Boston MA 02118 1 (844) 611-1271 Map It
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Office Hours
Sun 12:00 pm - 3:45 pm
Mon 8:00 am - 5:45 pm
Tue 8:00 am - 5:45 pm
Wed 8:00 am - 5:45 pm
Thu 8:00 am - 5:45 pm
Fri 8:00 am - 5:45 pm
Sat 8:00 am - 4:45 pm
Access Hours
Sun 12:00 pm - 3:45 pm
Mon 8:00 am - 5:45 pm
Tue 8:00 am - 5:45 pm
Wed 8:00 am - 5:45 pm
Thu 8:00 am - 5:45 pm
Fri 8:00 am - 5:45 pm
Sat 8:00 am - 4:45 pm
Features / Amenities
  • Video cameras on site
  • Electronic gate access
  • Fenced and lighted
  • Elevator available
  • Handcarts available
  • Insurance available
  • Insurance required
  • Homeowners/renters insurance accepted
  • Email billing available
  • Auto-pay available
  • Accepts mail/packages for tenants
  • Moving supplies for sale
  • Rent due on same day each month per lease start
  • Cash accepted
  • Checks accepted
  • Credit cards accepted
  • Visa, mastercard, amex and discover credit cards accepted
  • Vehicle must be running
Additional Information from the Facility

5' x 5' Unit

  • 2nd Floor,
  • Interior,
  • Swing Door,
  • Household Storage Only (No Vehicles)

$89.00
$59.00
per month

5' x 8' Unit

  • 11' Ceiling,
  • 1st Floor,
  • Alarm,
  • Climate Controlled,
  • Humidity Controlled,
  • Interior,
  • Swing Door,
  • Household Storage Only (No Vehicles)

$129.00
$99.00
per month

5' x 10' Unit

  • 2nd Floor,
  • Interior,
  • Swing Door,
  • Household Storage Only (No Vehicles)

$109.00
$79.00
per month

5' x 10' Unit

  • 11' Ceiling,
  • 1st Floor,
  • Alarm,
  • Climate Controlled,
  • Interior,
  • Swing Door,
  • Household Storage Only (No Vehicles)

$154.00
$84.00
per month

5' x 15' Unit

  • 2nd Floor,
  • Interior,
  • Swing Door,
  • Household Storage Only (No Vehicles)

$149.00
$129.00
per month

10' x 10' Unit

  • 2nd Floor,
  • Interior,
  • Swing Door,
  • Household Storage Only (No Vehicles)

$184.00
$169.00
per month

10' x 10' Unit

  • 24' Ceiling,
  • Drive Up Access,
  • Roll Up Door,
  • Household and Vehicle Storage Allowed

The first full month free

$239.00
$179.00
per month

9' x 14' Unit

  • 11' Ceiling,
  • 1st Floor,
  • Interior,
  • Swing Door,
  • Household Storage Only (No Vehicles)

50% off for the first full month

$244.00
$224.00
per month

12' x 13' Unit

  • 11' Ceiling,
  • 1st Floor,
  • Interior,
  • Swing Door,
  • Household Storage Only (No Vehicles)

$264.00
$249.00
per month

10' x 10' Parking

  • Vehicle Storage Only (No Household Items)

$300.00
per month
Customer Reviews
3 out of 5
11 Reviews
82% of respondents would recommend this facility to a friend.
Pros
  • N/A
Cons
  • N/A
Help your fellow storage searchers make the right choice!

4.0 out of 5 stars Apr. 13, 2015

The customer service representative was great!

  Price - 2/5 (A little steep)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 3/5 (Average)


Recommended: Yes

4.0 out of 5 stars Apr. 13, 2015

Good place

Would recommend it to friends.

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Aug. 25, 2014

I only needed storage for a short period of time (1-2 weeks) while moving off campus into a new apartment. Their hours were very difficult for me to work around because I work full time. I was frustrated with my school that I had to buy storage for a full month and only use it for a short time and it was stressful figuring out timing with my schedule. John at the front desk was extremely helpful, friendly, and accommodating and made the experience so much better. The prices were lower than many others that I was looking into and it was very close for me. The only complaint that I would have is the fact that it closes so early during the week which makes it difficult and the 24 hour units are very expensive.

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

1.0 out of 5 stars Aug. 22, 2014

Terrible customer service and unfair (not-as-advertised-online) pricing

  Price - 1/5 (Unfair price)

  Security - 2/5 (Somewhat secure)

  Service - 1/5 (Very unhelpful)


Recommended: No

2.0 out of 5 stars Apr. 29, 2014

Misleading advertising!

I reserved a 5x5x9 unit described as “inside” and “dry” for my daughter's college stuff. Turned out this is a metal cubicle with a locked door and wire mesh instead of a ceiling, spider webs and dust all over the unit (bring your cleaning tools). Yes, there is a large common roof above the row of such units, so rain most likely will not flood the unit and sun will not shine directly in, but all stored stuff is exposed to outside humidity and temperature fluctuations. In essence, storing items in these units is not much different from putting them outside under an umbrella. I worry about her down bedding, winter down coat, books and a TV set being ruined due to exposure to humidity. So, for what you get, the price is outrageous ($69/month no any sort of discount).
In addition, security is low. Whoever got your key may access the unit. Getting to the storage was interesting; a block away we passed a neighborhood where a few bus stops were full of dirty people with crazy eyes as if they were on drugs or insane. Walking there is definitely is not a good idea, although being on premises is ok.

  Price - 1/5 (Unfair price)

  Security - 2/5 (Somewhat secure)

  Service - 3/5 (Helpful)

  Cleanliness - 2/5 (Somewhat dirty)


Recommended: No

Comment from Planet Self Storage - Southampton St. Boston on May. 1, 2014

Ms Elena, I am very concerned about the experience you reported in this review. Please contact the property and leave a number so I may contact you. We pride ourselves in customer service and would like to correct anything we can. Thank you. Charlie F.

4.0 out of 5 stars Jan. 29, 2014

It was great, easy to access and simple to get done

  Price - 5/5 (Excellent value)

  Security - 2/5 (Somewhat secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 3/5 (Average)


Recommended: Yes

4.0 out of 5 stars Aug. 8, 2013

For what I need, they accommodated me perfectly.

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Aug. 6, 2013

Good experience I like location only thing, I wish the hours of access were longer.

  Price - 5/5 (Excellent value)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

3.0 out of 5 stars Apr. 23, 2013

I walked in and was attended to immediately , the woman I dealt with was knowledgeable and friendly. The overall appearance was clean. An available dolly was there to help me unload my car, a lift for my belongings worked great as I am on the second floor. All in all great experience!

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

3.0 out of 5 stars Feb. 7, 2013

The staff was helpful and friendly. Service was quick and clear to understand.

  Price - 4/5 (Good value)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)


Recommended: Yes

2.0 out of 5 stars Aug. 8, 2012

Paperwork took short. After cab driver took my belongings out, the customer service person told me that he got the wrong key and the correct room was supposed to be at the other end of the building (not the one he showed me). I had to walk and carry all my storage. It was a real pain. the only reason I have chosen this company was its fair price. Even though I had a bad experience that day, I will continue storing my items with this company. The CEO is young and I believe the company will improve in the future.

  Price - 3/5 (Fair price)

  Security - 2/5 (Somewhat secure)

  Service - 2/5 (Somewhat unhelpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

Facilities Near Planet Self Storage - Southampton St. Boston