Gem of Brentwood: Mom N Pop Feel--Clean, Safe, Personable Owner and Employees
Brentwood Stor-N-Lok is a gem. This was my first experience renting a storage unit personally, but through friends, I've seen quite a few facilities around Nashville, and Stor-N-Lok is a great value. Everyone I met in their office was personable, polite, and helpful as I was completing my paperwork. My unit was clean and easy to access, and move-in was a breeze since I was able to choose a unit close to the exterior door. So happy I had a friend search online for me instead of going with the first thing I saw driving around town. Frankly, it's probably more secure because the location is not directly off a main road. Can't say enough about the mom-n-pop feel there. I've gone with friends to other (larger, well-advertised) facilities, and the staff have been rude, unhelpful, and even non-responsive. Herb (owner/manager) called me to confirm my online request within 24 hours of it being submitted, helped me choose my unit size based on the items I was bringing (it ended up being the perfect size), and provided me with all the information I needed before move-in day to make it go smoothly. Jan (?) in the office was extremely helpful as I went through the paperwork and was a refreshing dose of sunshine on a rainy day(figuratively and literally). Would definitely recommend this facility to friends and family!