Sparefoot is a Useless company.
I was talked into using the spare foot service by my Penske sails person.
Moving cross country I just wanted to know I had a place to store my belongings upon arrival.
I was told I would receive the best price and a guarantee that my rental unit would be reserved as stated (size, floor, access)
None of this happened.
I was able to find a rental unit closer to the location I wanted for the same price, but without the same guarantee so I stuck with Sparefoot.
When I arrived at the unit after a 4 day drive I was told i had no reservation and they did not know what Sparefoot was.
When I showed the associate my email and confirmation number she still said it did not exist in the system. She was able to give me the unit I wanted but without the special reservation my unit price went from 129 to 159.
Not having the desire to start driving around Brooklyn looking for a better offer I decided to just take what they had to get the process over with.
Thanks for nothing Sparefoot
I will say that the storage space was helpful and accommodating.
Recommended No
price2/5 (a little steep)
service3/5 (helpful)
cleanliness4/5 (clean)
- Justin