Easy to get to,park, access locker-best price around-easy to connect with customer service.
Website offered 1st month free for AAA-member and last two months free if paid for year in advance. I had extensive conversations with customer service, (same person, several contacts), who told me that I would get the 1st month free, then I would be charged for 12 months and, if I chose to pay ahead for the year, additionally, the last two months were free. In all, I would get thirteen months for the price of ten. I called twice to make sure I had this right and my decision to go for a bigger unit was based on this information. When I got there, the person, with whom I had had contact, had just left. The young women who was there was very friendly and helpful. While she was having difficulty getting the transaction to work in the computer, a man, who was IDed as the owner, happened through. She asked him how to do the transaction in the computer and he said, I had to choose on offer or the other. I explained the above and he curtly let me know I had been mis-informed, he would speak to Ed, and that was that. I went ahead with the transaction for the bigger locker but felt that, given the circumstance, the owner should have honored the deal I had be guaranteed by his employee. Also, no where in the advertisement did it state that one offer cancelled out the other.
Also, I was shown a unit in the basement that was very musty. Luckily there was a unit on the second floor.