Professionalism with "added value".
After an exhaustive due diligence of the local storage facilities, we determined Central Self Storage in Caldwell, Idaho, to be our best value. I was very impressed with the on site staff: Tyson S. & Tina H. They both went above and beyond in their customer service efforts. I also thought the loaner truck availability exemplified the businesses' desire to simplify the daunting task almost invariably associated with moving & storage scenarios. I also thought the pricing, as part of the business model reflects an awareness of the value of "supply and demand" pricing strategies. When more units were available, rental rates were reduced accordingly to encourage maximized occupancy. If almost all units were rented, obviously, prices increased a little. Understand I am referring to the contractual rate at time of setup, not a fluctuating rate month to month. I also appreciate the first month free option. The customer service switchboard staffing, manifest a consistent quality of professionalism each time I called. It is gratifying to experience a company dedicated to putting the "service" back into customer service.
I would encourage you to also consider giving Central Self Storage a shot, and decide for yourself.
Danny, I really enjoyed helping you find the right storage to fit your needs! I also got the added bonus of having several great conversations with you! It is our pleasure to serve you! If you need anything else please let us know!
- Danny Kunz -Entrepreneur-