Bonus Room Storage - Climate Controlled

Address
2120 Smoky Park Highway P.O. Box 267 Candler NC 28715
Reviews
4.625 16
Call to book now
Get Directions

Available Units

5' x 5'
5' x 10'
5' x 15'
10' x 10'
10' x 15'
10' x 20'
10' x 30'
5' x 5' Unit
  • covered
  • climate controlled
  • 24 hour access
  • ada accessible
  • premium unit
  • light in unit
  • roll up door
  • interior
  • 8ft ceiling
  • Household Storage Only (No Vehicles)
Waived deposit when you reserve online
per month
5' x 7.5' Unit
  • climate controlled
  • humidity controlled
  • air cooled only
  • heated only
  • ada accessible
  • premium unit
  • light in unit
  • floor 1
  • roll up door
  • interior
  • 8ft ceiling
  • Household Storage Only (No Vehicles)
Waived deposit when you reserve online
per month
5' x 10' Unit
  • covered
  • climate controlled
  • 24 hour access
  • ada accessible
  • premium unit
  • light in unit
  • floor 1
  • roll up door
  • interior
  • 8ft ceiling
  • Household Storage Only (No Vehicles)
Waived deposit when you reserve online
per month
10' x 10' Unit
  • covered
  • drive up access
  • outdoor access
  • floor 1
  • roll up door
  • 8ft ceiling
  • Household Storage Only (No Vehicles)
50% off for the first two full months and waived deposit when you reserve online
per month
10' x 10' Unit
  • covered
  • climate controlled
  • 24 hour access
  • ada accessible
  • premium unit
  • light in unit
  • floor 1
  • roll up door
  • interior
  • 8ft ceiling
  • Household Storage Only (No Vehicles)
50% off for the first two full months and waived deposit when you reserve online
per month
10' x 15' Unit
  • covered
  • drive up access
  • outdoor access
  • floor 1
  • roll up door
  • 8ft ceiling
  • available for vehicle storage
Waived deposit when you reserve online
per month
10' x 20' Unit
  • covered
  • drive up access
  • outdoor access
  • floor 1
  • roll up door
  • 8ft ceiling
  • available for vehicle storage
Waived deposit when you reserve online
per month
10' x 20' Unit
  • covered
  • climate controlled
  • 24 hour access
  • ada accessible
  • premium unit
  • light in unit
  • floor 1
  • roll up door
  • interior
  • 8ft ceiling
  • Household Storage Only (No Vehicles)
Waived deposit when you reserve online
per month
10' x 25' Unit
  • climate controlled
  • ada accessible
  • premium unit
  • light in unit
  • floor 1
  • roll up door
  • interior
  • 8ft ceiling
  • Household Storage Only (No Vehicles)
Waived deposit when you reserve online
per month
10' x 30' Unit
  • covered
  • drive up access
  • outdoor access
  • floor 1
  • 8ft ceiling
  • available for vehicle storage
Waived deposit when you reserve online
per month

Facility Hours

Sun
By Appointment Only
Mon
9:00 AM - 5:00 PM
Tue
9:00 AM - 5:00 PM
Wed
9:00 AM - 5:00 PM
Thu
9:00 AM - 5:00 PM
Fri
9:00 AM - 5:00 PM
Sat
By Appointment Only
Sun
24 Hour Access
Mon
24 Hour Access
Tue
24 Hour Access
Wed
24 Hour Access
Thu
24 Hour Access
Fri
24 Hour Access
Sat
24 Hour Access

Features & Amenities

  • 24-hour access
  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Loading dock (truck access size-53ft)
  • Electronic gate access
  • Vehicle requires title
  • Handcarts available
  • Email billing available
  • Rent due on 1st of each month
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Title must match renter
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (visa, mastercard, amex, discover)
  • Allow 18-wheeler dropoff
  • Has 18-wheeler alleys

Facility's Fees & Requirements

  • Facility Administration Fee: None

Additional Info from Facility

Customer Reviews

4.625 16
January 30th, 2016
Couldn't have asked for nicer or more helpful people!
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response February 1st, 2016
Thanks Kathleen! It was truly our pleasure, and I'm so glad everything worked out so well!
January 12th, 2016
Amazing facility and very friendly staff!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
January 6th, 2016
Great Experience.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response February 2nd, 2016
Thanks, Alfred. We are so glad to have you, and thanks for stopping by yesterday!
January 2nd, 2016
Fantastic! Needed a larger size space on New Years Day and was taken care of with one phone call!
This has been a great storage building experience! I called on New Years Eve, 2015 and was able to procure a space for the next day! When I got there on New Year's Day, I realized I needed a larger space. I made one phone call and my call was returned within minutes. I was upgraded to a larger space and moved in with ease! Loved the storage loading carts, the facility and the helpful staff!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response January 4th, 2016
Susan, I am so glad we were able to accommodate you! Storage move-ins don't always line up with regular hours and weekdays, so we were happy to assist you in getting moved into the right size unit at the right time! I'm so glad you left me a message, and thanks so much for your kind words, and for sharing your story! Happy New Year!
November 28th, 2015
I could not move in on the day I requested because the doors had been tampered with, but Janet was very responsive and I was able to move in the next day. The unit was clean and the surrounding area was organized as well. It has been a pleasant experience so far.
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response December 1st, 2015
Yes, Ben, that was a crazy day! Someone had thrown a switch and the automatic doors wouldn't open with a code. Yipes! Anyway, thanks for being so understanding, and I'm so glad you are pleased. Thanks so much for the review!
November 18th, 2015
The nicest, best customer service possible. I felt good about leaving my stuff with them.
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response November 23rd, 2015
Thank you for sharing your experience, Melissa! Customer Service and Security are very important to us, and I'm so glad we met your expectations. Happy Thanksgiving!
November 5th, 2015
This is my second experience with Bonus Room Storage. I have received excellent service each time and will continue to use them and recommend to others.
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response December 21st, 2015
We love our returning customers! And thanks for recommending us to your friends! To us, these are the highest forms of compliment. Thanks for sharing, and Happy New Year!
September 28th, 2015
Everything as expected!
Great Service, no problems at all.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response October 1st, 2015
Thank you Carrie! It has certainly been our pleasure!
May 6th, 2015
Clean and friendly!
The Balls are wonderful people. They take great pride in their facility and I highly recommend it. It is close enough to Asheville without the city prices!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response May 8th, 2015
Thanks Molly! It was a pleasure meeting you, and your pup too. Hope to see you soon, and thanks so much for sharing your review! Janet
November 18th, 2014
Absolute pleasure to do business with them. Extremely nice unit.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response December 2nd, 2014
Hi Amanda! Wow! Thanks for the great review! We appreciate your business very much! Thanks, Janet
September 1st, 2014
I needed inside storage for my car. My experience was excellent.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response September 17th, 2014
Thanks Donna! It was our pleasure, and I'm glad your experience was such a positive one!
April 9th, 2015
Deliver what they promise!
Excellent response to internet query. Cooperative in every way. Honored previous week's discount offer. Once I had stuff moved in I realized I might squeeze into a size smaller and they called me when one came available. A pleasure to do business with this storage company!
Recommended: Yes
4/5 (good value) Price
3/5 (secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response April 13th, 2015
Hi Susan, Thanks so much! It is a pleasure to work with you! Janet
March 30th, 2014
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
March 6th, 2014
Needed quick storage
I needed a unit quickly and in the Western part of the county. These folks were great to hold the unit until I could get out and pay for it a few days later. Very courteous and the facility is clean and very new.
Recommended: Yes
3/5 (fair price) Price
3/5 (secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
August 6th, 2013
I have storage building for over 3 years now and have never had any problems. Very friendly staff which make a big difference.
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
Manager's Response August 7th, 2013
Thank you Doris! We truly value our customers, and are glad that has shown through in our staff and in your experience with us!
April 9th, 2014
I was surprised that the area wasn't paved and the location of it. I noticed there is only a gate and no fences around the property. Although it is out in the middle of nowhere so maybe that helps with break ins. It was convenient for me, there is a lot of room to turn around if you are pulling a trailer and the customer service is great.
Recommended: Yes
4/5 (good value) Price
2/5 (somewhat secure) Security
5/5 (outstanding) Service
3/5 (average) Cleanliness
Manager's Response April 10th, 2014
Hi Mindy, Thanks for your feedback. Paving is definitely in our future, however, we are told very often that our units are actually cleaner than those whose grounds are paved. As far as break ins go you are absolutely correct. Our location is not road front, so you only see a sign and a private drive through our gated entrance. We have had one break in, to an RV, in our 8 years of business. When the police came out to file a report he told me he was surprised this was our only incident because he is at other storage units on a weekly basis. I attribute that to our remote location and our security, which is very important to us. While we have no fences around the property, there are natural barriers that have served us extremely well: we are bordered by private wooded property on one side, a fenced in farm, and the rest is bordered by a stream. We are gated, with only one way in and out by gate code after hours. Our security cameras are motion sensor activated, and because we run our sister company on the same property, we often have other employees on property after hours and on weekends as well. I would say our lack of break ins in over 8 years would prove our security outperforms most if not all other storage companies. Thank you for sharing your concerns with us, and for giving us the opportunity to respond. Congratulations on your promotion, and if there is anything else we can do to improve your experience with us, please let us know. Sincerely, Janet Ball