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Storage Choice - Carrollton Rd

3111 Keller Springs Rd, Carrollton TX 75006 1 (844) 611-1271 Map It
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Office Hours
Mon - Fri 9:00 am - 2:27 pm
Sat 9:00 am - 2:27 pm
Sun closed
Access Hours
Mon - Sun 12:00 am - 2:27 pm
Features / Amenities
  • 24-hour access
  • Free use of truck (25 miles for free - then $.59 per mile-mile limit, tenant must refuel)
  • Video cameras on site
  • Electronic gate access
  • Fenced and lighted
  • Elevator available
  • Handcarts available
  • 24-hour kiosk service
  • Email billing available
  • Auto-pay available
  • Accepts mail/packages for tenants
  • Moving supplies for sale
  • Manager lives on-site
  • Rent due on same day each month per lease start
  • Paperwork can be done remotely
  • Cash accepted
  • Checks accepted
  • Credit cards accepted
  • Visa, mastercard, amex and discover credit cards accepted
  • Vehicle must be running
  • Vehicle requires insurance
Additional Information from the Facility

5' x 5' Unit

  • 24 Hour Access,
  • 4th Floor,
  • Alarm,
  • Climate Controlled,
  • Interior

$54.00
per month

8' x 5' Unit

  • 24 Hour Access,
  • 4th Floor,
  • Alarm,
  • Climate Controlled,
  • Interior

$86.00
per month

5' x 8' Unit

  • 1st Floor,
  • 24 Hour Access,
  • Alarm,
  • Climate Controlled,
  • Interior

$93.00
per month

5' x 10' Unit

  • 1st Floor,
  • 24 Hour Access,
  • Outdoor Access

$51.00
per month

10' x 5' Unit

  • 24 Hour Access,
  • 4th Floor,
  • Alarm,
  • Climate Controlled,
  • Interior

$88.00
per month

5' x 10' Unit

  • 24 Hour Access,
  • 4th Floor,
  • Alarm,
  • Climate Controlled,
  • Interior

$88.00
per month

10' x 5' Unit

  • 24 Hour Access,
  • 2nd Floor,
  • Alarm,
  • Climate Controlled,
  • Interior

$88.00
per month

5' x 10' Unit

  • 24 Hour Access,
  • 2nd Floor,
  • Alarm,
  • Climate Controlled,
  • Interior

$88.00
per month

10' x 8' Unit

  • 24 Hour Access,
  • 4th Floor,
  • Alarm,
  • Climate Controlled,
  • Interior

$99.00
per month

8' x 10' Unit

  • 24 Hour Access,
  • 3rd Floor,
  • Alarm,
  • Climate Controlled,
  • Interior

$99.00
per month

10' x 8' Unit

  • 1st Floor,
  • 24 Hour Access,
  • Alarm,
  • Climate Controlled,
  • Interior

$139.00
per month

9' x 10' Unit

  • 24 Hour Access,
  • 2nd Floor,
  • Alarm,
  • Climate Controlled,
  • Interior

$134.00
per month

10' x 10' Unit

  • 1st Floor,
  • 24 Hour Access,
  • Outdoor Access

$85.00
per month

10' x 10' Unit

  • 24 Hour Access,
  • Drive Up Access

$94.00
per month

10' x 10' Unit

  • 24 Hour Access,
  • 4th Floor,
  • Alarm,
  • Climate Controlled,
  • Interior

$126.00
per month

10' x 10' Unit

  • 24 Hour Access,
  • 3rd Floor,
  • Alarm,
  • Climate Controlled,
  • Interior

$126.00
per month

10' x 13' Unit

  • 24 Hour Access,
  • 4th Floor,
  • Alarm,
  • Climate Controlled,
  • Interior

$152.00
per month

10' x 15' Unit

  • 24 Hour Access,
  • Drive Up Access

$135.00
per month

10' x 15' Unit

  • 24 Hour Access,
  • 2nd Floor,
  • Alarm,
  • Climate Controlled,
  • Interior

$175.00
per month

10' x 15' Unit

  • 1st Floor,
  • 24 Hour Access,
  • Alarm,
  • Climate Controlled,
  • Interior

$187.00
per month

10' x 20' Unit

  • 24 Hour Access,
  • Drive Up Access

$159.00
per month

10' x 20' Unit

  • 24 Hour Access,
  • 3rd Floor,
  • Alarm,
  • Climate Controlled,
  • Interior

$181.00
per month

10' x 20' Unit

  • 24 Hour Access,
  • 4th Floor,
  • Alarm,
  • Climate Controlled,
  • Interior

$181.00
per month

10' x 25' Unit

  • 24 Hour Access,
  • 2nd Floor,
  • Alarm,
  • Climate Controlled,
  • Interior

$224.00
per month

10' x 25' Unit

  • 1st Floor,
  • 24 Hour Access,
  • Alarm,
  • Climate Controlled,
  • Interior

$273.00
per month

10' x 30' Unit

  • 24 Hour Access,
  • Drive Up Access

$190.00
per month

10' x 30' Unit

  • 24 Hour Access,
  • 2nd Floor,
  • Alarm,
  • Climate Controlled,
  • Interior

$279.00
per month
Customer Reviews 29 Reviews
  • 5 star 17
  • 4 star 11
  • 3 star 0
  • 2 star 0
  • 1 star 1
96% of respondents would recommend this facility to a friend.
Pros
  • Good Value (23)
  • Secure (24)
  • Good Service (25)
  • Clean (24)
Cons
  • N/A
Help your fellow storage searchers make the right choice! Leave a Review

5.0 out of 5 stars Jul. 22, 2014

I went here due to location and found a wonderful secure unit.

Mike, the facility manager, was fantactic to work will. He answered all of my questions and even extended me some superior customer service due to moving from from Houston. He is warm and knowledge. I
felt very secure. Mike lives on the site. The unit was clean, priced well.
Thank you for making me feel secure and knowing my possessions are safe

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Jul. 22, 2014

Mike, the manager is great. Fair price. Good location for my needs. Free truck to use upon move-in.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

0.5 out of 5 stars Jun. 20, 2014

Mike the mngr great the company sleezy

This place is terrible. Mike the mngr is great but he is the only person in the company that can do anything for you.So, you have to catch him to get anything done. My unit has been robbed and as well customer service is unable to do anything except take a payment and even then they cant take payments in certain circumstances. Ive been there for several yrs. Mike has single handedly kept my buis. However I haven't been able to reach him to make a payment and he seems to be the only one who can manually process a payment customer service will not do anything to straighten out issues with your account so unless you catch the actual manager on location your account get worse and worse customer service is absolutely useless in resolving any issue except taking a payment. After several yrs and a robbery . Mr joyce is just no longer enough to keep me at storage choice despite robberies and late fees because only mike knows how to use the credit card machine. By the way not only was customer service rude but the employees seem to have a sense of enjoyment in do nothing being capable of nothing. If your unit gets robbed they think its funny. If you try to make a payment and cant reach the one man in the entire company that can process your payment they take delight in you frustration. If you rent a unit here be prepared to feel taken advantage of and in some sense like a victim and indeed you may be be a victim of robbery as I was with no resolve. despite the gates, codes and cameras. If you ignore this warning and make the mistake of renting here. GET INSURANCE

  Price - 2/5 (A little steep)

  Security - 1/5 (Not at all secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 3/5 (Average)


Recommended: No

4.0 out of 5 stars Nov. 19, 2013

Very Happy Camper!

I found this storage company via Sparefoot. The price was fantastic! And after reading the other reviews, which specifically mentioned Mike, I thought I would put through a rez and see if I liked it. Lo and behold, Mike was there when I got to the property. And he was just as courteous and knowledgeable as the other reviewers stated. Paperwork was easy, he informed you of what you needed to know, showed the unit, etc. And all in a timely manner. I went with the unit he showed - I now have a unit which is twice as large as what I was renting from a competitor, AND at a lower rate! Happy Camper.

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Oct. 3, 2013

Excellent Customer Service!

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)


Recommended: Yes

5.0 out of 5 stars Aug. 9, 2013

Great Service

I have used 3 other storage places in the past. The service I was given here at this storage choice was exceptional. I am so glad I found them.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Jul. 12, 2013

Great location and good price!

The gentleman who is in charge of this facility was very helpful. We picked it because of the location. Besides that, time will tell! Very hard to review something right at the start.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars May. 14, 2013

I feel safe storing my things here.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Apr. 27, 2013

Easy and great value! excellent customer service :)

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Apr. 12, 2013

very helpful

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Apr. 9, 2013

Very happy with facility and moving in process

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Mar. 15, 2013

great.

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.5 out of 5 stars Jan. 27, 2013

Exactly what you look for in a storage unit.

Mike, the facility manager, was incredible to work with. He answered all of my questions and even extended me some superior customer service due to a scheduling difficulty. I couldn't imagine it to be more simple and quick.

The facility is very secure. Gated access, security camera, not to mention Mike lives on site.
The unit was clean and just as described. Mike and another manager from another location even showed us the unit before we signed the paper work.
The price was fair and I'll be taking advantage of some of their special promotions for a discount.

You can't go wrong with this place. Hassle-free = peace of mind.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Jan. 17, 2013

This went quickly and easily.

  Price - 5/5 (Excellent value)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Jan. 13, 2013

The ease in leasing and moving into this storage in a stressful moving situation was incredible!

Mike is what made this so easy. He works with you and is accommodating to the individuals needs.
The facility is clean and easy to access and I would recommend to others

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Dec. 13, 2012

No trouble

We had a pretty easy time moving into Storage Choice. It all seems well lit and secure. No complaints so far.

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Dec. 4, 2012

The best customer service ever.

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Oct. 18, 2012

Unit -N0016

This storage place has excellent customer service and I feel very safe leaving my stuff here. Mike was really helpfull

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Oct. 17, 2012

Awesome

If ya'll hadn't been so understanding and patient with me, I might have gone crazy. The stress, the grief-my heart hurt, from moving, the heat, etc. My things are safe, and I can afford to keep them, thanks to you guys. Much gratitude and mighty proud to know you. Sincerely

  Price - 4/5 (Good value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Sep. 20, 2012

Everything went smooth. Great operation.

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Sep. 18, 2012

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.5 out of 5 stars Sep. 10, 2012

Excellent Storage Choice plus great Customer Service!

I've had 5 different storage units with 5 different companies in DFW over the past 3 years and none of them compare to this location of Storage Choice. The customer service, price, security and cleanliness are the best in North Texas plus you get to use a moving truck for free! Wish I had found them sooner!

  Price - 4/5 (Good value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Aug. 14, 2012

The customer service there was great! I was so pleased with the layout of the facility and the cleanlieness as well! It is well kept and the couple that runs it are just the kindest people of the storage world! I would HIGHLY recommend renting here--price is the price, there are no fine prints or hidden fees! It is exactly what they tell you and advertise!! Great location, great facility, great customer service! 5 stars and beyond!!

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Aug. 6, 2012

Employees are cordial & thorough.

The facility is secured and clean. The service was fast and efficient. Everything went smoothly during the transition.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Aug. 2, 2012

outstanding facility. Mike the manager here is the best in the business!

  Price - 4/5 (Good value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Jun. 27, 2012

Excellent storage facility with 24 hour access with great customer service from management.

The manager was excellent. Very helpful with information and showing possible units. Great deal on first month. Not sure about a 10 day notice because of my circumstances, but understandable. Would gladly recommend this place to all.

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Aug. 16, 2011

Recommended

Great manager! Nice prices. The back units can be a little scary at night, but having 24h access has been a lifesaver! It's tricky to get a vehicle next to some end units. Overall, great place, easy in - easy out. Use of truck was a great plus!

5.0 out of 5 stars Jan. 30, 2011

Great Customer Service!

The Manager is very professional. We took a courtesy vehicle to look at the storage before renting and he explained everything fully - the rates are wonderful as well!

5.0 out of 5 stars Jan. 11, 2011

Nice, clean & friendly staff! Recommend!

You might pay a little more at Storage Choice, but it seems like it's well worth it. Mike, the manager, is superb!

Facilities Near Storage Choice - Carrollton Rd