Spent 2 hours in office
Their office person Ben was about the only quality about this place. The office equipement did not allow him to accept faxes, yet they required me showing proof of insurance (had to have it faxed in). If it wasn't for this gentleman, I would never have been able to get anything accomplished. They have a fax number and phone number that are the same... Anyway, he and I spent two hours trying to figure out a method to get the paperwork to him. (He didn't have access to email) Their business methods are outdated and a waste of time. Highly recommend using another storage place and save your time. Thank you Ben for going above and beyond to take care of the customer. Hope your managers pay the extra few dollars to get you a second line for a fax machine so the next customer doesn't have to waste two hours in your office and have you work off the clock.